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El Castillo

3.0 star property

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Photo gallery for El Castillo

City view
Lobby
Exterior
Down duvets, in-room safe, individually decorated
TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Air conditioning
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

Map
Avda El Castillo, 115, Ponferrada, LEON, 24401
  • Basilica de la Encina
    ‪2 min walk‬
  • Castillo de los Templarios
    ‪3 min walk‬
  • Plaza del Ayuntamiento
    ‪5 min walk‬

Room options

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Double Room | Down duvets, in-room safe, individually decorated

Double Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Single Room

Down duvets, in-room safe, individually decorated

Single Room

  • Sleeps 1
  • 1 Queen Bed OR 1 Single Bed

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About this property

El Castillo

Hotel in Ponferrada with coffee shop/cafe and restaurant
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area and conference space. Housekeeping is not available.
El Castillo offers 48 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets. Cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries.

This Ponferrada hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided.

During your stay at El Castillo, you're just a quick walk from Museo de la Radio. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Steps from Museo de la Radio and Basilica de la Encina
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi and wired Internet.

El Castillo also features a terrace, coffee/tea in common area, and a front desk safe. For a fee, parking is available.

This 3-star Ponferrada hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
El Castillo has a restaurant serving lunch and dinner.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 15 per day)

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • El Castillo de Clod

Family friendly

  • Cot
  • Rollaway/extra bed
  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • No housekeeping service
  • Turndown service

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot
  • Down comforter
  • Rollaway/extra bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 10.00

Special check-in instructions

There is no front desk at this property

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 5 for adults and from EUR 5 for children
  • Self-parking fee: EUR 15.00 per day
  • Late check-out fee: EUR 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not have a front desk.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 April to 1 October.

Property is also known as

El Castillo Hotel Ponferrada
El Castillo Ponferrada
El Castillo Hotel
El Castillo Ponferrada
El Castillo Hotel Ponferrada

El Castillo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 45 out of 131 reviews
Rating 8 - Good. 61 out of 131 reviews
Rating 6 - Okay. 19 out of 131 reviews
Rating 4 - Poor. 5 out of 131 reviews
Rating 2 - Terrible. 1 out of 131 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient and cheerful!!!

The hotel is ideally located from the old city center and castle. The staff was cheerful and very helpful. The entire hotel is spotlessly clean and well maintained. It’s very convenient and affordable. The beds are very hard.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location beside the castle and restaurants. Very pleasant staff
Stayed 1 night in Oct 2024

10/10 Excellent

Gary, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Location was in the old town and we had two days to rest with lots to see very near the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Dianna

Stayed 1 night in Jun 2023

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom too small , language barrier, otherwise good
Stayed 1 night in Jun 2023

8/10 Good

Regina

Stayed 1 night in Apr 2023

8/10 Good

Nancy

Stayed 1 night in Sep 2022

8/10 Good

ANDREW

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Disliked: Room comfort

Very nice, but way too hot for me

Nice people, nice room, but air conditioning didn’t work and my room was like an oven. I could not sleep. Breakfast was meagre a coffee, a juice and a croissant but it only cost 4.70 euros. Everything was lovely, just a shame that the roasting room spoilt the stay
Stayed 1 night in May 2022

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

affordable and clean, the hotel is located right by the castle and has easy access to restaurants and bars within walking distance
Stayed 1 night in Dec 2019

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Good location and clean, charming rooms. Right across from the Castillo and close to restaurants and shopping. Customer service was great.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Room comfort

Nice location, but service is an issue

The room I requested, was given to some other person. The person at the front desk was nice, but unable to really solve things. The location was nice, they just have to make sure you get what you paid for! Twin is a twin bed, queen is a queen bed, (2 people). Make sure you call before arriving, you might just have a smoking room if you request a non smoking
Stayed 1 night in Dec 2018

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Comfortable, clean hotel in a perfect location.
Stayed 1 night in Sep 2018

10/10 Excellent

Marce, Brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location next to the Castle and Camino

Very good premise, with very kind helpful staff and very clean. Wonderful location, it is less than 3 minutes walk to the Castle and the beginning/continuation of the Camino.
Stayed 1 night in Apr 2018

10/10 Excellent

ray, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

Incredible service from the reception staff. Clean modern rooms. Great location.
Stayed 1 night in Feb 2018

8/10 Good

E LeBaron, McLean, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value in center of old city

Enjoyed convenience to old city.
Stayed 1 night in May 2017

8/10 Good

mmr, Suffolk

Liked: Cleanliness, staff & service, property conditions & facilities

Very central for castle and the old town.

I am happy to say that I do not recognise some of the negative comments that I read about this hotel. We were served by the kindest staff, had a good made to order breakfast with freshly squeezed orange juice, excellent dinners and free parking. The room was adequate, the bathroom very good. My only moan would be that I prefer a duvet over blanket and sheet.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate for the price

Great location and friendly staff. Beautiful mountain views. Bed was small and uncomfortable, with one long shared pillow.

8/10 Good

Guillermo, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to take a break while doing The Camino

The hotel is near all the major attractions. Also, plenty of restaurants and bars within walking distance.

8/10 Good

Cheri, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for Camino stay

We were walking the Camino and it was a clean basic but nice place to stay. Everyone was helpful and very friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First stop on El Camino

This was our first place we book while walking a section of the El Camino. The place was very clean. Very nice bathrooms. Had a little cafe to have breakfast before heading out in the morning. Would recommend.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to castle

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If your visiting the town, you wont need much more

Lovely hotel, in a really nice town, and a good location within walking distance of lots of restaurants. Would stay there again.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Hotel beside the castle

Close to the castle.... actually it's right next door to the castle. Not far from downtown.