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Vila Gale Collection S. Miguel Hotel

4.0 star property

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Photo gallery for Vila Gale Collection S. Miguel Hotel

Property entrance
Restaurant
Interior entrance
Indoor pool, outdoor pool
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Campo de São Francisco, Ponta Delgada, 9500
  • Place, Ponta Delgada City Gates
    ‪5 min walk‬
  • Place, Ponta Delgada Marina
    ‪9 min walk‬
  • Place, Ponta Delgada Harbour
    ‪19 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪6 min drive‬

Room options

View all photos for Standard Single Room

1 bedroom, in-room safe, free WiFi, bed sheets

Standard Single Room

  • 19 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Twin Room

1 bedroom, in-room safe, free WiFi, bed sheets

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Single Room

  • 20 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Twin Room

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room (2 Adults + 1 Child)

1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Twin Room (2 Adults + 1 Child)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room (3 Adults)

1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Twin Room (3 Adults)

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite (3 Adults)

1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite (3 Adults)

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite (2 Adults + 2 Children)

1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite (2 Adults + 2 Children)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Junior Suite, Balcony

1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite, Balcony

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite, Balcony (2 Adults + 2 Children)

1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite, Balcony (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite

1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room

1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room

  • Sleeps 2

View all photos for Single Room

1 bedroom, in-room safe, free WiFi, bed sheets

Single Room

  • Sleeps 1

View all photos for Superior Twin Room

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Superior Single Room

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Single Room

  • Sleeps 1

View all photos for Deluxe Twin Room (2 adults + 1 child)

Interior

Deluxe Twin Room (2 adults + 1 child)

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite

  • Sleeps 2

View all photos for Junior Suite with Balcony (2 adults + 2 children)

1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite with Balcony (2 adults + 2 children)

  • Sleeps 2

View all photos for Junior Suite (2 adults + 2 children)

1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite (2 adults + 2 children)

  • Sleeps 2

View all photos for Junior Suite Triple

1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite Triple

  • Sleeps 3

View all photos for Twin Deluxe Extra Bed Adult

1 bedroom, in-room safe, free WiFi, bed sheets

Twin Deluxe Extra Bed Adult

  • Sleeps 3

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About this property

Vila Gale Collection S. Miguel Hotel

Hotel with a full-service spa, near Ponta Delgada Harbour
This smoke-free hotel features a full-service spa, an indoor pool and an outdoor pool. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, 2 bars/lounges and a fitness centre are on-site.
Vila Gale Collection S. Miguel Hotel offers 92 accommodations with a safe. This Ponta Delgada hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Satsanga has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

During your stay at Vila Gale Collection S. Miguel Hotel, you're just a quick walk from Santuário do Senhor Santo Cristo dos Milagres. Free breakfast, free WiFi in public areas and 2 bars are available.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages or body treatments at Satsanga
  • Amenities include a front desk safe, meeting rooms and a lift
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Santuário do Senhor Santo Cristo dos Milagres and Nossa Senhora da Esperanca Convent
Vila Gale Collection S. Miguel Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A fitness centre, a sauna, and spa services are also featured at Vila Gale Collection S. Miguel Hotel. Parking is available for a fee.

This 4-star Ponta Delgada hotel is smoke free.

Guests are served a free self-service breakfast daily from 7:00 AM to 10:30 AM.
VERSÁTIL – On-site restaurant.
SOUL & BLUES – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 10 per night; includes in/out privileges)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • SOUL & BLUES
  • VERSÁTIL

Things to do

  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free children's club
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift (79 centimetre wide door)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 11396
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.

Property is also known as

Vila Gale Collection S Miguel
Vila Gale Collection S. Miguel Hotel
Vila Gale Collection S. Miguel Ponta Delgada
Vila Gale Collection S. Miguel Hotel Ponta Delgada

Reviews

Vila Gale Collection S. Miguel Hotel Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 36 out of 55 reviews
Rating 8 - Good. 13 out of 55 reviews
Rating 6 - Okay. 4 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

Reviews

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is sheltered and stunning. The interior hallways and common areas have a palatial feel. Floors gleam!
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Priyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Less than a 10 minute walk to the city gates and many restaurants
Stayed 4 nights in Jul 2025

2/10 Terrible

Marilyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dark, only one window, dusty, mold and water leaks around window, moldy smell in the room. Bathroom only had one light Sid not have enough lighting to prepare makeup or proper style hair. No room in bathroom for storage or personal items. Terrible experience
Stayed 20 nights in May 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the sauna pool and the gym. It would be even better to have a microwave in the room to warm up leftovers. The kids room was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast had a great spread of fresh food. Rooms were very clean with a friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with a wonderful breakfast. Enjoyed the spa and thermal pool. The reception staff was extremely helpful especially Steven.
Stayed 4 nights in May 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Would love to stay again.
Stayed 3 nights in Apr 2025

6/10 Okay

Gayle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff not attentive. Had to ask twice to change bedsheets, topped up shower gel in dispenser with water so that there was only water left! Hand wash dispenser came off wall. Room cleaning service was carried out far too late in day. Normally around 4pm but one day as late as 5pm. Such a shame as hotel was stunning and room was wonderful
Stayed 10 nights in Apr 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel!

We loved our family stay at Vila Gale! Wonderful, considerate, thoughtful and kind staff, comfortable rooms and a beautiful environment. We look forward to staying here again!
Stayed 5 nights in Mar 2025

10/10 Excellent

Benoit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations. Friendly/helpful staff. Nicely located. Very clean and comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property close to downtown Sao Miguel. Shopping and restaurants near by. Great front desk staff. Turkish baths were quite relaxing after long days of exploring this beautiful island. Rooms were spacious and very nice! Would definitely stay here again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Stacy

Stayed 4 nights in Nov 2024

10/10 Excellent

JIA HUI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great atmosphere nice to take pics
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing… very clean and loved the breakfast included. The staff made our staff.. they were incredibly friendly, accommodating and helpful in every aspect! Highly recommend this property for your stay and would return!
Stayed 4 nights in Sep 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again 🤗

Fantastic hotel with great style!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place- luxurious- great food- awesome pool- fantastic facility
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative I had was that there were a few small ants in my room.
Stayed 1 night in Jul 2024

10/10 Excellent

Lucinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful , breathtaking

Beautiful hotel staff are amazing and so helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Lucinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful , breathtaking

Beautiful hotel staff are amazing and so helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Cidalia, Jensen Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property.
Stayed 2 nights in May 2024

8/10 Good

Bibiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with old world charm. We were surprised that beds were not more comfortable and of better quality. Also, no top sheet - only comforter which was too hot. However, upon request we were provided with top sheet. Location of hotel has its positives and negatives. It's located in the heart of a popular square downtown which makes it extremely noisy during busy times. Thankfully, we were on the 4th floor which helped with noise level. Staff very pleasant and accommodating. Breakfast very limited and not the best. I skipped it several days. Indoor pool is beautiful but be aware of tiles around the pool as extremely slippery. My husband took a fall as tiles were wet from children playing. Seems type of tiles not the best option for pool area. They have a nice bar/lounge area with entertainment on some evenings. Overall, a nice experience.
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Great location. Bit dated.
Stayed 1 night in May 2024

10/10 Excellent

Konstantin

Stayed 5 nights in Apr 2024

10/10 Excellent

John William

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great but flight over was a nightmare😕 The hotel also only served all meals buffet style😕
Stayed 6 nights in Apr 2024