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Aston Pontianak Hotel & Convention Center

4.0 star property

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Photo gallery for Aston Pontianak Hotel & Convention Center

Deluxe Room | Minibar, in-room safe, desk, free WiFi
Front of property – evening/night
Reception
Lobby lounge
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jl. Gajah Mada, Gajah Mada 21, Pontianak, West Kalimantan, 78121
  • Place, Gajah Mada Shopping Complex
    ‪2 min walk‬
  • Place, Museum Provinsi Kalimantan Barat
    ‪20 min walk‬
  • Place, Ayani Mega Mall
    ‪4 min drive‬
  • Airport, Pontianak (PNK-Supadio)
    ‪39 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free WiFi

Deluxe Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, free WiFi

Junior Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 48 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for ASTON Suite

Minibar, in-room safe, desk, free WiFi

ASTON Suite

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, free WiFi

Family Suite

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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ibis Pontianak City Center
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  • Parking included
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The price is €25
includes taxes & fees
21 Jun - 22 Jun
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About this property

Aston Pontianak Hotel & Convention Center

2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Aston Pontianak Hotel & Convention Center offers 156 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels.

Bathrooms include a shower, slippers and complimentary toiletries. This Pontianak hotel provides complimentary wireless Internet access. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Aston Pontianak Hotel & Convention Center, you're just a quick walk from Gajah Mada Shopping Complex. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Steps from Gajah Mada Shopping Complex and a 2-minute drive from Kapuas Riverfront Park
  • Airport shuttle service available for a fee
Aston Pontianak Hotel & Convention Center offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A children's pool, a fitness centre, and spa services are also featured at the business-friendly Aston Pontianak Hotel & Convention Center. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Pontianak hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Majesty Restaurant – This restaurant serves breakfast, lunch and dinner.
Dynasty Restaurant – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: IDR 137,500 for adults and IDR 68,750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Dynasty Restaurant
  • Majesty Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aston Pontianak Hotel & Convention Center

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 137500 for adults and from IDR 68750 for children
  • Airport shuttle fee: IDR 150000 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Aston Pontianak Hotel & Convention Center offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Aston Hotel Pontianak
Aston Pontianak
Aston Pontianak Hotel
Hotel Aston Pontianak
Aston Pontianak Hotel And Convention Center
Aston Pontianak Hotel Pontianak
Aston Pontianak Hotel & Convention Center Hotel
Aston Pontianak Hotel & Convention Center Pontianak
Aston Pontianak Hotel & Convention Center Hotel Pontianak

Aston Pontianak Hotel & Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 98 reviews
Rating 8 - Good. 53 out of 98 reviews
Rating 6 - Okay. 14 out of 98 reviews
Rating 4 - Poor. 6 out of 98 reviews
Rating 2 - Terrible. 5 out of 98 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nur Isabella

Liked: Cleanliness, amenities, property conditions & facilities
Nice place and location. Clean and breakfast is good
Stayed 6 nights in May 2025
Verified

8/10 Good

ASMIDA

good location but no live band on weekdays,
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Toto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the male staff is very friendly and so nice. The front desk female workers doesnt seem like her jobs. Even the security at front door really nice and doing great customer service. The front desk wont tell you about your buffet if you dont ask and no information about it at all.
Stayed 4 nights in Mar 2024
Verified

6/10 Okay

Palanikumar

Liked: Staff & service
Disliked: Property conditions & facilities
Aircon leaking & wifi intermittent
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Willem

Liked: Cleanliness, amenities
Nette grote kamer badkamer ook goed behalve schimmel op de kitvoegen
Stayed 6 nights in May 2025
Verified

2/10 Terrible

shunichi

Disliked: Cleanliness, staff & service, property conditions & facilities
ボロネーゼフェットチーネを頼んだらカルボナーラフェットチーネが提供された。注文したものと違うと伝えたらthank youとスタッフに言われた。最悪。二度と利用しない。
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is big but kind of old. We are very happy with room service person Candra Lesmana. He is very helpful and keep our room cleans every day.
Stayed 9 nights in Apr 2022
Verified

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This isn’t my 1st time staying in Aston ptk.. but this time I had unpleasant experience with one of the front desk staff. I was passing by the front desk with my friends and this staff was abruptly asking me to settle my bills. I wasn’t asked to pay during check in & I wasn’t thinking much about it.. thought that I will clear the bills during check out. However, if there’s a need to remind the guess, shouldn’t it be done in discreet? This is not professional service staff should behaved. I will appreciate if you may want to re trained your service staff to be more tactful & polite. Thank you.
Stayed 3 nights in Feb 2020
Verified

4/10 Poor

SHINGYU

Not good

주변이 너무 혼잡하다. 그리 깨끗하지는 않다. 방에 생수가 비치되어 있지 않다. 시끄럽다.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nearby shopping center and easy to get meal

good stay and clean
Stayed 1 night in Dec 2019
Verified

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kembali dan kembali lagi

Lokasi strastrategis - breakfast variatif dan cukup enak. Pokoknya.. jika tidak memuaskan, tentu kami tidak berulang kali menginap disini
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal war sehr freundlich und (zumindest zum sehr großen Teil) auch sehr aufmerksam. Selbst mit dem Frühstück kann man als Europäer recht zufrieden sein, da es neben den lokalen "Klassikern" auch eine für meinen Geschmack ausreichende Auswahl an Speisen gibt. Ich konnte auch den Küchenchef kennenlerne (der im Übrigen auch sehr freundlich und offen war), der mir sagte das man dort auch gerne bereit sei spezielle Wünsche (natürlich mit Voranmeldung und nach Möglichkeit) zu erfüllen (hab ich einmal auch ausprobiert und hat wirklich sehr gut geklappt). Der einzige Punkt der wirklich nicht schön war, war dass wir ein Zimmer ohne (!) irgend ein Fenster oder sonstigen Blick nach draußen hatten. Das Gebäude war wohl ursprünglich als Mall gebaut / konzipiert. Wem das nichts aus macht, wäre wohl zufrieden gewesen, denn das Zimmer war sauber und besonders für den günstigen Preis recht groß. Wir werden dort sicher wieder buchen, aber dann darauf achten, dass wir ein Zimmer mit irgendeinem Blick nach draußen bekommen.
Stayed 5 nights in Apr 2019
Verified

8/10 Good

James

Liked: Staff & service, room comfort

Good choice

Very friendly, helpful staff. Provided dinner recommendations and help with taxis. Modestly priced and just around the corner from more expensive hotels.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good size room and very comfortable to move around.
Stayed 5 nights in Mar 2019
Verified

8/10 Good

Didiet Tri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kamar sangat luas

Kamar luas, ada bathtub dan ruang tamu, sarapan lumayan, akses ke ruang meeting dari kamar agak jauh dan harus berputar
Stayed 4 nights in Mar 2019
Verified

6/10 Okay

Amin

Liked: Cleanliness, staff & service, room comfort

Good hotel but needs renovations

Hotel is generally good but bathroom shower and floor conditions need renovations. Drake the in showers in unprofessional and leaked and watercfrom shower accumulated near the toilet and could not go through drain due to slope away from the drain. There ya a karaoke bar that plays very loud music and bass till 4 am. Do forget about comfortable sleeping if you are a light sleeper.
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
the cleanliness was execellent. this is my 2nd visit still i prefer this hotel
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Nana

Liked: Cleanliness, amenities, property conditions & facilities
My mom and my sons have a good experience at this hotel. Big room which can let kids play freely in room. Highly recommend for those looking for big room
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Wedding always traffic jam especially weekend! Car park also not enough when there is a wedding. 😐
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finally! A smoker friendly hotel. It was so nice to have a beer and a smoke while sitting comfortably watching the game on tv.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harga Murah Untuk Hotel Berbintang Empat

Saya mendapatkan kamar yang sangat luas dengan harga yang relatif murah untuk hotel dengan bintang empat.
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not 4 Stars definitely

Bed Linens looked as though never been changed. Had that sleep in look and feel. Towels were thin and discoloured. Internal Fittings fallen apart. Dirty Couch. A study chair that was unsteady and would fall back every time it moved. Checked in and checked out within 2 hours. Stayed elsewhere for rest of our visit.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Varvara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Советую этот отель

Прекрасный отель.чистый и уютный.номер просторный,есть холодильник и чайник.персонал очень дружелюбный.были проблемы с банкоматом,персонал быстро решил эту проблему.съездили в банк,объяснили ситуацию(потому что в банке никто не говорил по английски).завтраки вкусные.жаль что бассейн был закрыт.
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Hui chuan

普通

附近環境有一點噪音，住宿狀況水有一點泥土味
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Alexander

Disliked: Cleanliness, property conditions & facilities

Spacious and great location but rooms are worn.

I had great expectation of the hotel as we hosted our wedding there 6 years ago. However, the rooms are dirty, outdated and worn. Shower are dirty and clogged. It is a shame that the rooms are not well maintained. In my room, it seems that under the bed are never cleaned and there are accumulation of dust and rubbish there.
Stayed 1 night in Jul 2018