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Haven Hotel

4.0 star property

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Photo gallery for Haven Hotel

Terrace/patio
Indoor pool, seasonal outdoor pool, pool loungers
Double Room, Sea View | View from room
Indoor pool, seasonal outdoor pool, pool loungers
Lunch and dinner served, sea views

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

View in a map
161 Banks Road, Poole, England, BH13 7QL
  • Sandbanks Beach
    ‪3 min walk‬
  • Poole Harbour
    ‪12 min drive‬
  • Brownsea Castle
    ‪60 min drive‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪22 min drive‬

Room options

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Deluxe Double Room

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Courtyard View

Economy Double Room, Courtyard View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Economy Double Room, Courtyard View

8.2 out of 10
Very good
(10 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Balcony, Harbour View

7.6 out of 10
Good
(7 reviews)
  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room, Balcony, Sea View

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

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Sandbanks Hotel

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 844 reviews
The price is €94
includes taxes & fees
1 Oct - 2 Oct
Sandbanks Hotel

About this property

Haven Hotel

On beach with indoor pool, near Sandbanks Beach
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a sauna, self parking and a seasonal outdoor pool are on-site.
Haven Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Poole hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Haven Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Sandbanks Beach. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at The Point Restaurant, a fine-dining restaurant with ocean views
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include a car charging station, a lift and a terrace
  • On-site recreation includes a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Sandbanks Beach and 11 minutes by car from Poole Harbour
Haven Hotel offers its guests a seasonal outdoor pool, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Haven Hotel also features a terrace and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Poole hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
The Point Restaurant – Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Pavilion Bar – Overlooking the ocean, this bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pavilion Bar
  • The Point Restaurant

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:30 AM to 5:30 PM

Property is also known as

Haven Hotel
Haven Hotel Poole
Haven Poole
Haven Hotel Hotel
Haven Hotel Poole
Haven Hotel Hotel Poole

Haven Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 355 out of 1001 reviews
Rating 8 - Good. 390 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
3rd floor room had a stunning view !
Stayed 2 nights in Jun 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good times

Lovely stay , staff very friendly. No problems at all. Apart from the weather!
Stayed 4 nights in Jun 2025

10/10 Excellent

Fiona

Stayed 1 night in May 2025

10/10 Excellent

Barry

Stayed 3 nights in May 2025

8/10 Good

Peter

Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
It aaa over priced. The room was tiny, nes waa reasonably comfortable but the pillows were so flat and pointless. They needed changing. They were old. There was a constant smell of food/ cooking in the morning. The breakfast was basic. The bathroom was very basic. The shower was dribbling out water. It was generally a very uncomfortable stay
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haven Hotel

Such a beautiful historical hotel,went to celebrate our 10 year anniversary.The room was decorated for us.Such a lovely surprise.Balcony view was spectacular on the harbour.Outdoor pool and spa area lead to the beautiful beach.Staff so friendly.Food was top notch too.Loved it that much ,stayed over longer .
Stayed 1 night in May 2025

10/10 Excellent

Hermione

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, amazing location and great facilities.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. 1minute walk to Stidland ferrry.
Stayed 1 night in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in May 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect beachside stay
Stayed 2 nights in Sep 2024

6/10 Okay

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property had excellent sea views. Our room a deluxe double with sea views was only adequate. The toilet had not been cleaned properly and the flush was weak which meant we had to unplug it each time with a plunger. The room and entire hotel was tired and the bathroom in our room defintely requires a refit. The dining room in the evening lacked atmosphere and was cold. No heating was on in the communal areas. The restaurant at the sister Harbour Heights hotel was far superior and had more menu choices.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

P A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always great

Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

All perfect we had enjoyable stay.
Stayed 3 nights in Oct 2024

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring!
Stayed 2 nights in Oct 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Haven Hotel

The location is the reason we stayed here. Right next to the beach where we could just chill. Room was comfortable and as expected. The building is dated The evening bar staff were distracted by their mobile phones & their service was appalling. Training needs to be given to make the customer experience better. We did eat an evening meal there-won’t so it again, food wasn’t great, too slow to receive the food (olives and bread took over 20mins to arrive). Charged us a 10% service charge which we weren’t aware of until after we’d paid….as service was poor I asked for it to be refunded. Breakfast staff were friendly very helpful and seemed to be happy to be there.
Stayed 1 night in Oct 2024

6/10 Okay

Keith

Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly beautiful, best spot in Poole.

The best part of Poole, stunning surroundings, beautiful hotel, only slight problem was the bed was too hard, for me personally, but all the rest was great.
Stayed 3 nights in Oct 2024

8/10 Good

Angela

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ANTONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

4/10 Poor

SYLVIE

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very old outdated property View of ferry, which was very close Staff not very friendly or helpful Had to go down to bat to get wine glasses for the room( gave us 2 different glasses)
Stayed 1 night in Sep 2024