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Crystal Inn

2.5 star property

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Photo gallery for Crystal Inn

Deluxe Double Room | Premium bedding, down duvets, desk, laptop workspace
View from property
Classic Studio Suite | Living area | 43-inch TV with cable channels
Reception
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
2015 TX-73, Port Arthur, TX, 77640
  • Place, London Bridge Park
    ‪6 min drive‬
  • Place, Babe Zaharias Golf Course
    ‪7 min drive‬
  • Place, Museum of the Gulf Coast
    ‪8 min drive‬
  • Airport, Beaumont, TX (BPT-Southeast Texas Regional)
    ‪10 min drive‬

Room options

View all photos for Comfort Single Room

Premium bedding, down duvets, desk, laptop workspace

Comfort Single Room

8.0 out of 10
Very good
(35 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, desk, laptop workspace

Deluxe Double Room

7.0 out of 10
Good
(25 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Classic Studio Suite

Premium bedding, down duvets, desk, laptop workspace

Classic Studio Suite

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crystal Inn

Laundry facilities, a 24-hour front desk and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request
Crystal Inn offers 80 air-conditioned accommodations, with free toiletries. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. This Port Arthur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered on a daily basis and change of towels can be requested.

Our customers tell us that they can't get enough of the helpful staff at Crystal Inn. During your stay, you'll be close to The Medical Center of Southeast Texas. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Amenities include meeting rooms, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Our Lady of Guadalupe Shrine and 8 minutes from London Bridge Park
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Crystal Inn also features laundry facilities and a lift. Self parking is free.

This Port Arthur hotel is smoke free.

Guests are served a free continental breakfast daily from 5:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Crystal inn Hotel
Crystal inn Port Arthur
Crystal inn Hotel Port Arthur

Crystal Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 211 out of 485 reviews
Rating 8 - Good. 107 out of 485 reviews
Rating 6 - Okay. 61 out of 485 reviews
Rating 4 - Poor. 47 out of 485 reviews
Rating 2 - Terrible. 59 out of 485 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sonia

Stayed 1 night in Jan 2026

10/10 Excellent

Marlon

Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Stayed 1 night in Jan 2026

8/10 Good

Tram

Stayed 3 nights in Jan 2026

10/10 Excellent

Dameian

Stayed 2 nights in Jan 2026

10/10 Excellent

Adam

Stayed 2 nights in Jan 2026

4/10 Poor

Andrea

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasnt cleaned when asked to clean. The beds were made, but sheets werent changed. The trash wasnt dumped.
Stayed 2 nights in Jan 2026

8/10 Good

Jefry

Liked: Cleanliness, staff & service, amenities
The room feels so great, and I good to stay here next time when I am back to work in this area
Stayed 4 nights in Jan 2026

8/10 Good

Thadayoose

Travelled with group
Room was good. Staff were also good
Stayed 2 nights in Jan 2026

10/10 Excellent

Daybelis

Stayed 4 nights in Dec 2025

2/10 Terrible

Oriyon

the staff support sucked!!
Stayed 1 night in Dec 2025

10/10 Excellent

ERICA

Stayed 1 night in Dec 2025

6/10 Okay

Daira

Stayed 1 night in Jan 2026

10/10 Excellent

Oriyon

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great everything
Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Stayed 3 nights in Dec 2025

10/10 Excellent

Jesus

Stayed 3 nights in Dec 2025

10/10 Excellent

ERICA

Liked: Staff & service, amenities
Staff
Stayed 1 night in Dec 2025

4/10 Poor

dejiovanni

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet was broken and sink was clogged. I informed the front desk within 30 minutes of checking in and reminded them again the next morning. Both times they told me that it would be taken care of. After staying in the room two nights and checking out, still, no one came to fix it. A used bar of soap from the previous guest was still in the shower so it couldn't have been cleaned well. It's sad because I've been staying at this place for a while. It was nice at first and a very good deal for the price. But it seems like there's been no maintenance or upkeep and they don't really care to.
Used bar of soap from previous guests
Smoke detector hanging down off of ceiling
Clogged drain that took about 10 minutes to fully drain.
Toilet with broken chain. The only way it could be flushed was to take the lid off and pull the thing in the middle up.
Stayed 2 nights in Dec 2025

6/10 Okay

Sonia

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean & staff was courteous. Toilet needs fixing and sink doesn't drain. I work near by, so I was really just there to sleep to avoid making the long drive to and from home at 130am. Other than that, it served it's purpose. Would def stay again a night or 2 outta the week
Stayed 2 nights in Dec 2025

10/10 Excellent

Martha

Stayed 1 night in Dec 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

ERICA

Stayed 1 night in Dec 2025

10/10 Excellent

Marlon

Stayed 2 nights in Dec 2025

4/10 Poor

James

Business traveller
Disliked: Cleanliness, property conditions & facilities
Second time staying there elevator out of order again. Toilet bowl water continues to run never fills up for flushing. Building states no smoking but second floor smells like ashtray.
Stayed 2 nights in Dec 2025

8/10 Good

ERICA

Liked: Cleanliness, staff & service, amenities
It was cool but elevator was not working
Stayed 1 night in Dec 2025