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Crystal Inn

2.5 star property

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Photo gallery for Crystal Inn

Deluxe Double Room | Premium bedding, down duvets, desk, laptop workspace
Lobby
Classic Studio Suite | Living area | 43-inch TV with cable channels
View from property
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
2015 TX-73, Port Arthur, TX, 77640
  • Place, London Bridge Park
    ‪6 min drive‬
  • Place, Our Lady of Guadalupe Shrine
    ‪7 min drive‬
  • Place, Museum of the Gulf Coast
    ‪8 min drive‬
  • Airport, Beaumont, TX (BPT-Southeast Texas Regional)
    ‪10 min drive‬

Room options

View all photos for Comfort Single Room

Premium bedding, down duvets, desk, laptop workspace

Comfort Single Room

8.0 out of 10
Very good
(35 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, desk, laptop workspace

Deluxe Double Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Studio Suite

Premium bedding, down duvets, desk, laptop workspace

Classic Studio Suite

8.6 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crystal Inn

Hotel in Port Arthur with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request
Crystal Inn offers 80 air-conditioned accommodations, with free toiletries. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. This Port Arthur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered on a daily basis and change of towels can be requested.

Our customers tell us that they can't get enough of the helpful staff at Crystal Inn. During your stay, you'll be close to The Medical Center of Southeast Texas. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Amenities include meeting rooms, laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Our Lady of Guadalupe Shrine and 8 minutes from London Bridge Park
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Crystal Inn also features laundry facilities and a lift. Self parking is free.

This Port Arthur hotel is smoke free.

Guests are served a free continental breakfast daily from 5:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Crystal inn Hotel
Crystal inn Port Arthur
Crystal inn Hotel Port Arthur

Crystal Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 164 out of 421 reviews
Rating 8 - Good. 100 out of 421 reviews
Rating 6 - Okay. 56 out of 421 reviews
Rating 4 - Poor. 45 out of 421 reviews
Rating 2 - Terrible. 56 out of 421 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

aiden

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No ac
Stayed 1 night in Oct 2025

2/10 Terrible

Mike

Business traveller
Disliked: Amenities
They lost power and would not give me another night nor money back or even a discount or voucher of some kind. I had to stay at another hotel so they are sorry in the management department
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsay

Stayed 1 night in Oct 2025

8/10 Good

Mike

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was clean and quite but when i got off of work the power was out so i had to get a night at different hotel and they would not compensate me for nothing at all. No free night, no voucher, Not even a discount on one night
Stayed 6 nights in Oct 2025

8/10 Good

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cedric

Stayed 1 night in Sep 2025

10/10 Excellent

Quincy

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

4/10 Poor

Gregory

Stayed 1 night in Oct 2025

4/10 Poor

Emmanuel

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

6/10 Okay

Keith

.
Stayed 1 night in Oct 2025

6/10 Okay

Martin

Liked: Staff & service, room comfort
The breakfast was terrible or what I should say is there was no breakfast. By 6:30am everything was gone and not refreshed.
Stayed 2 nights in Sep 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

6/10 Okay

Travis

Business traveller
Disliked: Staff & service
I had a family emergency and needed to change my booking dates and they would not let me and still charged me :/ didn’t want a refund just switch dates. Management RUDE!!!!!
Stayed 1 night in Sep 2025

6/10 Okay

Steven

Business traveller
Clean room
Stayed 11 nights in Sep 2025

2/10 Terrible

Marvin

Stayed 1 night in Sep 2025

8/10 Good

Juan

Stayed 1 night in Sep 2025

4/10 Poor

Teresa

Travelled with family
Disliked: Staff & service, room comfort
Customer service was not friendly
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Stayed 4 nights in Sep 2025

6/10 Okay

david

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Waffle maker a cheap home one w no nonstick spray stuck right to the maker Not oj but orange drink Food there 5 to 9 am but other hotels dont even offer so the staff at least tries
Stayed 3 nights in Sep 2025

8/10 Good

Clayton

Traveling for fun

It was okay had to use the stairs elevator was out
Stayed 1 night in Sep 2025

2/10 Terrible

khalid

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Horrible Hotel

The room assigned to us does not have working key, the technician took 3 hours for opening the door for us, the toilet was not working, room was not clean-sheets and pillow needs to be changed, elevator was not working-we made 6 trips from 3rd floor to the cashier for help, there was not breakfast served in the morning-just a kettle with cold coffee.
Stayed 2 nights in Sep 2025

2/10 Terrible

Geraldine M

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was an awful experience! The closet had water damage with mold in it. In the bathroom water was coming from under the floor into the hallway and the toilet ran all night. Also ,the refrigerator leaked and ruined my food. The old adage ,”You get what you pay for!” I have truly learned my lesson
Stayed 2 nights in Aug 2025

6/10 Okay

Rigoberto

Business traveller, Travelled with partner
Clean room
Stayed 4 nights in Jul 2025

6/10 Okay

Rigoberto

Business traveller, Travelled with partner
Clean room
Stayed 4 nights in Jul 2025