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Courtyard Portland Downtown/Waterfront

Property class: 3

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Photo gallery for Courtyard Portland Downtown/Waterfront

Exterior
In-room safe, individually decorated, individually furnished, desk
Reception
Bar (on property)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
321 Commercial St, Portland, ME, 04101
  • Place, Cross Insurance Arena
    ‪5 min walk‬
  • Place, Portland Museum of Art
    ‪7 min walk‬
  • Place, State Theatre
    ‪8 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪10 min drive‬

Room options

View all photos for Room, Multiple Beds, Harbour View

In-room safe, individually decorated, individually furnished, desk

Room, Multiple Beds, Harbour View

9.2 out of 10
Wonderful
(27 reviews)
  • Harbour view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(32 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Harbour View

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Harbour View

9.0 out of 10
Wonderful
(17 reviews)
  • Harbour view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Harbour View

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Harbour View

10.0 out of 10
Exceptional
(1 review)
  • Harbour view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, individually decorated, individually furnished, desk

Room, Multiple Beds

9.0 out of 10
Wonderful
(34 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Harbour View (Hearing Accessible)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Harbour View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Harbour view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Executive Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bay View (Corner)

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 1 King Bed with Sofa bed, Bay View (Corner)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
Holiday Inn Portland-By the Bay by IHG
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  • Pool
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,491 reviews
The price is €87
includes taxes & fees
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About this property

Courtyard Portland Downtown/Waterfront

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard Portland Downtown/Waterfront offers 127 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard Portland Downtown/Waterfront. During your stay, you're just a quick walk from Cross Insurance Arena. Enjoy features like free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Cross Insurance Arena and 7 minutes on foot from Portland Museum of Art
  • Free airport and local-area shuttle service
Courtyard Portland Downtown/Waterfront offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. The business-friendly Courtyard Portland Downtown/Waterfront also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Portland hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.
The Bistro – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Valet parking on site (USD 35 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 1 to 100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 23 March 2026 to 13 April 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 1.00 to 100.00 per person
  • Valet parking fee: USD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Courtyard Portland Downtown/Waterfront offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Portland Downtown
Courtyard Portland Downtown waterfront
Courtyard waterfront Hotel Portland Downtown
Portland Downtown waterfront
Courtyard Portland Downtown/Waterfront Maine
Courtyard Portland Downtown/Waterfront Hotel
Courtyard Downtown/Waterfront Hotel
Courtyard Portland Downtown/Waterfront
Courtyard Downtown/Waterfront
Courtyard Portland Waterfront
Courtyard Portland Downtown/Waterfront Hotel
Courtyard Portland Downtown/Waterfront Portland
Courtyard Portland Downtown/Waterfront Hotel Portland

Courtyard Portland Downtown/Waterfront Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan

Stayed 1 night in Jan 2026

10/10 Excellent

LISA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing staff!!! Beautiful hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Carolyn

Liked: Cleanliness
Stayed 1 night in Jan 2026

8/10 Good

Naomi and Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room wish it had a better view
Stayed 1 night in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Justin

Stayed 3 nights in Dec 2025

10/10 Excellent

terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Dec 2025

10/10 Excellent

Joanna

Stayed 1 night in Jan 2026

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and sophisticated
Stayed 1 night in Dec 2025

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, amenities
Staff, cleanliness,amenities, location
Stayed 2 nights in Oct 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Liked the hotel, service, and location
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cody was very pleasant, helpful and friendly! Rooms were modern, clean and great view! Convenient and walkable to all shopping, restaurants, dining and shopping! I would highly recommend this property.
Stayed 1 night in Dec 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were very nice. We used the lobby to play games and eat dinner one night. The bar tender was amazing as well. The room were just ok. We had a junior suite and the pull out sofa was not good. No sheets or pillows. The thermostat was in that room and the heat was in the parents bedroom area. One was hot while the other was cold. The bathroom was ok, the shower didn’t have a door closing you in. The pool was not heated. The gym was very nice. I guess I should have done more research before booking.
Stayed 2 nights in Dec 2025

10/10 Excellent

Raymond

Stayed 4 nights in Nov 2025

6/10 Okay

Vicki

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stay was ok. Room was very clean. Had an extremely loud neighbor with a barking dog keeping us up at midnight. Complained to front desk. Nothing was done. The Bistro restaurant is a joke. No food while we stayed even though they advertise food. No breakfast items in the morning other than fruit cups. Thankfully many eateries within walking distance. Becky’s diner is great! They lock the front door at night which is fine but it was locked on a Sunday at 4:30pm. You have to walk around the back of building to get back in. Staff was polite. Valet staff were great. Love having the car running and warm after we checked out. Probably would not stay again.
Stayed 1 night in Dec 2025

8/10 Good

Alyssa

Travelled with family
Liked: Cleanliness, staff & service
Great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tiffany

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

6/10 Okay

Paul

Liked: Cleanliness, amenities
Disliked: Staff & service
Not being gaslit would be awesome.
Stayed 2 nights in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was amazing and Cody at checkin was exactly as a front desk person should be!
Stayed 1 night in Dec 2025

10/10 Excellent

Kristin

Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities
Clean, comfortable stay!
Stayed 1 night in Dec 2025

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