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Pestana Douro Riverside

5.0 star property
VIP Access

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Photo gallery for Pestana Douro Riverside

Restaurant
Double or Twin Room, River View | View from room
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Sun deck
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking available
  • Spa
  • Gym

Explore the area

View in a map
Avenida Escritor Costa Barreto 360, Gondomar, Porto, 4300-316
  • Porto Historic Center
    ‪4 min drive‬
  • Porto Cathedral
    ‪4 min drive‬
  • Ribeira Square
    ‪5 min drive‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

9.8 out of 10
Exceptional
(19 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Deluxe Room, River View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, River View

8.8 out of 10
Excellent
(16 reviews)
  • 26 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Junior Suite (Extra Bed)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed)

  • 41 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Room (Extra Bed)

1 bedroom, minibar, in-room safe, desk

Family Room (Extra Bed)

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Room, River View

1 bedroom, minibar, in-room safe, desk

Grand Room, River View

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Room (Extra Bed)

1 bedroom, minibar, in-room safe, desk

Superior Room (Extra Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, River View

1 bedroom, minibar, in-room safe, desk

Junior Suite, River View

7.4 out of 10
Good
(3 reviews)
  • 41 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, River View

Suite, River View | View from room

Suite, River View

  • 52 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Double or Twin Room, River View

1 bedroom, minibar, in-room safe, desk

Double or Twin Room, River View

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

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About this property

Pestana Douro Riverside

Luxury hotel with fitness centre and spa services
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a swim-up bar are on-site.
Pestana Douro Riverside offers 165 air-conditioned accommodations with minibars and a safe. 49-inch LCD televisions come with cable channels.

Bathrooms include baths or showers, bathrobes, slippers and hairdryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at Pestana Douro Riverside. During your stay, you'll be close to Porto Historic Center. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Just a 5-minute drive from Porto Historic Center and a few minutes from Ribeira Square
  • Cats and dogs welcome for a fee (restrictions apply)
Pestana Douro Riverside offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Spa services, an arcade/games room, and a front desk safe are also featured at the luxury Pestana Douro Riverside. For a fee, parking is available.

This 5-star Gondomar hotel is smoke free.

Pestana Douro Riverside has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • On a river
  • Pool loungers
  • Pool umbrellas

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 20 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10074
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Pestana Douro Riverside Hotel
Pestana Douro Riverside Gondomar
Pestana Douro Riverside Urban Resort
Pestana Douro Riverside Hotel Gondomar

Reviews

Pestana Douro Riverside Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 216 out of 274 reviews
Rating 8 - Good. 35 out of 274 reviews
Rating 6 - Okay. 14 out of 274 reviews
Rating 4 - Poor. 4 out of 274 reviews
Rating 2 - Terrible. 5 out of 274 reviews

Reviews

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Roof top bar not open a long walk to get a cold drink around the pool lack of staff visabilty .Beautiful hotel and veiws
Stayed 2 nights in Jun 2025

10/10 Excellent

Ramon V

Travelled with family
Liked: Amenities
Beautiful views on the river with great food and outstanding breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopoher

Liked: Cleanliness, staff & service
Beautiful place and and staff.. very happy with our stay
Stayed 3 nights in May 2025

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night in the hotel. It was not suitable for my mobility impaired mother, so well before checkout time we asked for a refund for the remaining two days. We checked out and did not stay the remaining two days, valued over $900. They had zero sympathy for this, and outright refused a refund. Expedia tried to collect the money, and again they refused. I asked for the Front Office Manager's email, and was given a fake email address that is bouncing. Additionally, this hotel was terrible. The price paid was $450/night. For that price you can get a much better hotel. Don't be fooled by the "5 star" rating, it is not real. The "bar" is basically a cafeteria, the pool bar is generally closed, there are no plants or anything by the pool, the rooms are extremely small, and the service was no where near 5 star. You are just paying for the view, and there are other hotels that have views also, but are MUCH better. I.E. Yeatman, which was also $450/night. Total ripoff, and just terrible how they treated my mother.
Stayed 3 nights in May 2025

2/10 Terrible

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dishonest, disorganised, disappointing.

We arrived at 3:00pm which is the agreed check in time. Only to be told that a guest had been ill in the room and that the room wasn’t ready. We were offered a downgrade or somewhere to wait in the meanwhile. While we waited around the pool for a number of hours it because apparent that a number of guest had been told the same “story”. Our room was finally available to access at 7:00pm. No offer of compensation, curtesy drinks… nothing! I was staying at the hotel with my dad, spending some quality time together since I lost my mother, his wife of over 40 years just a few months prior. So to say it’s left me feeling disappointed is an understatement. Sad really because the location, room and some of the staff were amazing. I’d guess the management a probably running the hotel short staffed.
Stayed 1 night in May 2025

10/10 Excellent

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Swatee

Stayed 2 nights in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Only one night but really enjoyed it.
Stayed 1 night in May 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great. Staff is nice. Rooms have drinks. Breakfast is free. The lunch and dinner is not my favourite. Better to go outside for that. The rooftop pool is amazing barely anyone there too. You do have to take Uber to get into the city, but only cost around five euros.
Stayed 3 nights in Apr 2025

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, beautifully location
Stayed 4 nights in Apr 2025

10/10 Excellent

Mina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and great relaxing location on the river. The staff were very nice and very helpful. The room was great and the place was clean and cute. The restaurant was amazing. They have outside seating overlooking the river. We loved our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The view of the Duoro River from all of the rooms and the lovely outdoor space was outstanding. The walking trail alongside the river was easily accessible. I wished we had a longer stay at this wonderful location.
Stayed 1 night in Mar 2025

10/10 Excellent

Salima

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were beautiful and the views off the balcony were stunning
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, facilities and staff. Definitely a revisit.
Stayed 4 nights in Apr 2025

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Excellent hotel along Douro River.
Stayed 4 nights in Mar 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter, Cannon Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and the staff is very friendly, helpful and professional. Thank you!
Stayed 4 nights in Jan 2025

6/10 Okay

Leo

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Xin, audubon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is right by the river and our room has beautiful view. it's in a very quiet area but we didn't have much time to explore.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The hotel itself is gorgeous and just outside the city so it is quiet and less busy than downtown. The restaurants were fantastic too.
Stayed 3 nights in Oct 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms that have everything you need. The property is beautiful but it’s a little difficult to get around to the different areas. Outside areas are very nice with great views.
Stayed 1 night in Nov 2024

10/10 Excellent

Myrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from main Porto city but close enough. Easy to park in the area. Enjoy the buffet breakfast. Rooms are spacious, clean, modern and great views of the city. Staff friendly and helpful. I recommend this hotel.
Stayed 5 nights in Oct 2024

8/10 Good

Michael

Stayed 3 nights in Sep 2024

10/10 Excellent

Ishay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024