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Premium Porto Downtown

4-star property
Av. Rodrigues De Freitas 427, Porto, 09 725 22 184
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4.0 out of 5
Very good!
See all 10 ebookers Reviews

"Clean and comfortable hotel with really helpful staff. " More

By a verified traveller on Sun 30 Sep 2018

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Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Premium Porto Downtown, you're just a quick walk from Porto Cathedral. A bar, a business centre and a rooftop terrace are available.

  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Dom Luis I Bridge and Clerigos Tower
  • Airport shuttle service available for a fee

Premium Porto Downtown ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Premium Porto Downtown

Everyone (8) Family (2)
4 out of 5
Clean and comfortable hotel with really helpful staff.

Posted by on 30 Sep 2018

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Comment from Hotel Management

1 Oct 2018 by Hotel Premium Porto Downtown.

Dear Guest, Thank you for your review about Hotel Premium Porto Downtown, which you have recently shared. We are delighted to learn that your stay was pleasant. Your kind recommendation is highly appreciated and we will be looking forward to seeing you once again. Kind regards, Hotel Premium Porto Downtown.

4 out of 5
Enjoyable stay. However the e-bookers confirmation stated the hotel operated an airport shuttle transfer at 9 euros per person which turned out to be completely false. This needs removing from your documents. I sent a total of four e mails to the hotel, who finally said we would be met at the airport, but there was no taxi. After phoning we waited 20 mins and were charged 30 euros for two. Reception had never heard of the 9 euro fare. They booked us a taxi for the return which again was just under 30 euros. This is the normal fare, so my best recommendation is to simply take a taxi from the airport and forget about the non existent "shuttle"!

Posted by on 23 May 2017

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4 out of 5

Posted by on 22 Sep 2020

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Comment from Hotel Management

3 Nov 2020 by Team Premium Porto Downtown

Dear Guest Thank you in advance for the preference in choosing Hoteis Premium. Knowing that your stay exceeds your expectations makes us very happy for giving you the best experience possible for our special guests. Waiting for your next stay with us Best Regards,

3 out of 5

Posted by on 28 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by Premium Porto Downtown

Dear Guest, Thank you very much for taking time to share your opinion about Hotel Premium Porto Downtown. We are very sorry if some of our facilities are not like what you expected. We look forward to welcoming you back on your next stay in Oporto city. Kind regards, Hotel Premium Porto Downtown Team.

4 out of 5
Zimmer und Ausstattung sehr gut !! sehr gute Dusche!!

Posted by on 23 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by Premium Porto Downtown

Dear Guest, Thank you for your review about Hotel Premium Porto Downtown, which you have recently shared. We are delighted to learn that your stay was pleasant. Your kind recommendation is highly appreciated and we will be looking forward to seeing you once again. Kind regards, Hotel Premium Porto Downtown.

5 out of 5
Die Terrasse bietet einen einmalige Aussicht über Porto. Das Personal ist sehr hilfsbereit und spricht diverse Sprachen.

Posted by on 29 Jun 2019

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Comment from Hotel Management

1 Jul 2019 by Helena Figueiredo

Dear Guest, Thank you in advance for the preference in choosing Hoteis Premium. Knowing that your stay exceeds your expectations makes us very happy for giving you the best experience possible for our special guests. Waiting for your next stay with us. Best Regards, Team Premium Porto Downtown

4 out of 5
Hotel bien place et convivial. Reception acceuillante et seviable.

Posted by on 11 Jun 2019

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Comment from Hotel Management

11 Jun 2019 by Helena Figueiredo

Dear Guest, Thank you in advance for the preference in choosing Hoteis Premium. Knowing that your stay exceeds your expectations makes us very happy for giving you the best experience possible for our special guests. Waiting for your next stay with us. Best Regards, Team Premium Porto Downtown

3 out of 5

Posted by on 22 May 2019

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Comment from Hotel Management

24 May 2019 by Helena Figueiredo

Dear Guest, Thank you very much for taking time to share your opinion about Hotel Premium Porto Downtown. We are very sorry if some of our facilities are not like what you expected. We look forward to welcoming you back on your next stay in Oporto city. Kind regards, Hotel Premium Porto Downtown Team.

5 out of 5
Ai aimé la gentillesse et serviabilité du personnel et la localisation de l'hôtel.

Posted by on 25 Feb 2019

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Comment from Hotel Management

3 Mar 2019 by Hotel Premium Porto Downtown

Nous tenons à remercier pour votre commentaire, votre avis est très important pour nous. Nous attendons avec impatience de vos nouvelles bientôt.

4 out of 5

Posted by on 23 Feb 2019

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Comment from Hotel Management

4 Apr 2019 by Nuno Teixeira

Dear Guest Thank you in advance for the preference in choosing Hoteis Premium. Knowing that your stay exceeds your expectations makes us very happy for giving you the best experience possible for our special guests. Waiting for your next stay with us Best Regards, Team Premium Porto Downtown

About the Premium Porto Downtown

Location Av. Rodrigues De Freitas 427, Porto, 4000-423

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. A rooftop terrace, a library, and multilingual staff are also featured at the eco-certified Premium Porto Downtown. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Porto hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 8 levels
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: São Bento Station (1 km / 0.6 mi)
  • Metro station: Batalha Stop (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Premium Porto Downtown offers 56 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Coffee/tea makers and minibars are provided. Bathrooms include a shower, bidets and complimentary toiletries. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Premium Porto Downtown offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property registry number - 6355
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Airport shuttle fee: EUR 9 per person (one-way)
  • Airport shuttle fee per child: EUR 9 (one-way), (up to 12 years old)
  • Self-parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Premium Porto Downtown Hotel
  • Premium Porto Downtown Hotel
  • Premium Porto Downtown
  • Premium Porto Downtown Porto
  • Premium Porto Downtown Hotel Porto

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Biosphere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.