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Hotel Crystal & Residence

4.0 star property

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Photo gallery for Hotel Crystal & Residence

Private beach nearby, sun-loungers, beach umbrellas, beach towels
Lunch and dinner served
Superior Triple Room | Minibar, in-room safe, desk, blackout curtains
Exterior
Private beach nearby, sun-loungers, beach umbrellas, beach towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Via Cairoli, 15, Portoferraio, LI, 57037
  • Place, Portoferraio Port
    ‪3 min walk‬
  • Place, Forte Falcone
    ‪10 min walk‬
  • Place, The Napoleonic Residences National Museum
    ‪11 min walk‬
  • Airport, Portoferraio (EBA-Marina Di Campo)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double or Twin Room, Balcony

Classic Double or Twin Room, Balcony | Minibar, in-room safe, desk, blackout curtains

Classic Double or Twin Room, Balcony

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout curtains

Superior Room

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, blackout curtains

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

Hotel Crystal & Residence

At Hotel Crystal & Residence, hit the private beach where you can enjoy scuba diving, then dine on-site at Le Sirene.
Hotel Crystal & Residence offers 23 air-conditioned accommodations with minibars and a safe. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Portoferraio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Crystal & Residence, you're just a quick walk from Portoferraio Port. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine and a beachfront location while dining at Le Sirene
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Steps from Spiaggia delle Ghiaie and 4 minutes on foot from Portoferraio Port
  • Pets welcome free of charge
Unwind on the private beach, located just 60 metres away. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Self parking is free.

This 4-star Portoferraio hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:30 AM.
Le Sirene – This beachfront restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 to 15 for adults and EUR 10 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Sirene

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 10 to 15 for adults and EUR 10 to 15 for children
  • Nearby parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT049014A1LJMVXL9F
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Crystal Portoferraio
Hotel Crystal Portoferraio
Hotel Crystal Residence
Crystal & Portoferraio
Hotel Crystal & Residence Hotel
Hotel Crystal & Residence Portoferraio
Hotel Crystal & Residence Hotel Portoferraio

Hotel Crystal & Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 41 reviews
Rating 8 - Good. 19 out of 41 reviews
Rating 6 - Okay. 12 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Maeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, welcoming staff, great view of the beach
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
We had a room on the top floor with a private balcony overlooking the Mediterranean. All of the rooms are only accessible from exterior stairs following the hill. The top floor room was very nice but quite a long haul with a heavy suitcase. It is not for the faint of heart.
Stayed 1 night in Oct 2023
Verified

8/10 Good

ALEXANDRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien situé non loin de l’arrivée du ferry, et proche de la plage de galets. Accueil aimable et chambre confortable. Bon petit déjeuner disponible pour 10€. Mieux vaut voyager léger pour monter sa valise, en l’absence d’ascenseur.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto nella normalità
Stayed 3 nights in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima la vicinanza alla spiaggia. Buona la posizione rispetto al centro storico e al porto.
Stayed 1 night in Aug 2019
Verified

8/10 Good

giovanni

Liked: Cleanliness, staff & service, room comfort
Hotel comodo per il centro. Buona colazione e wifi ok
Stayed 2 nights in Apr 2019
Verified

8/10 Good

SANTIAGO

Limpio y bien ubicado

Buen hotel, limpio, frente a la playa, decoracion algo anticuada
Stayed 4 nights in Jul 2018
Verified

6/10 Okay

Nany

Liked: Staff & service
Hotel con muy buena ubicación, muy cerca de la playa y del puerto Tiene aparcamiento privado gratuito
Stayed 5 nights in Jun 2018
Verified

8/10 Good

giovanni

Liked: Cleanliness, staff & service, room comfort

hotel ok

Hotel sul mare, camere confortevoli, ma un po' da risistemare. ottimo e utile il parcheggio privato gratuito. Comodissimo per il centro. Wifi OK. Disponibilità ad anticipare la colazione, buona e abbondante
Stayed 2 nights in May 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Un 4 stelle che dimostra l'eta'

Gli interni hanno bisogno di una rinfrescata, le stanze sono pulite ma i bagni sono veramente da rifare presentano lavandini con crepe, personale disponibile.
Verified

8/10 Good

Ola Eklöf Göteborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hjälpsam personal... Ok frukost. Nära färjan samt ett en liten strand.
Stayed 2 nights in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Vreemde douche

Het hotel lag gunstig ten opzichte van het centrum en dicht bij de ferry. Er was op 50 meter afstand een afgesloten privé parkeerterrein zonder extra kosten. Tijdens ons verblijf viel de wifi op de kamers op zaterdagavond uit en deze zou pas maandag gerepareerd worden, in de lobby was hij wel beschikbaar. De badkamer was klein en er was een soort vouwdouche, wanneer er een douchecabine op die plaats zou zijn, zou je geen gebruik kunnen maken van het toilet. Wellicht was het handiger geweest als er een douchegordijn geweest zou zijn, omdat de "vouwdouche" niet echt stabiel was.
Stayed 3 nights in Sep 2017
Verified

10/10 Excellent

Ina Hopland

Liked: Cleanliness, staff & service, room comfort

Slitt, men bra!!

Litt gammelt hotell, men utrolig bra service! Vi hadde en stor leilighet med balkong. Sengen har nok sett sine bedre dager, men ellers helt Ok standard. Inkludert i prisen var både solsenger på stranda og gratis guidet tur med kajakk og snorkling! Gledelig overraskelse :) Bra plassering nær stranda, og kort vei til gamlebyen. Kommer gjerne tilbake.
Stayed 4 nights in Aug 2017
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort

Bra men inte bäst!

Ett bra och trevligt hotell nära strand, centrum och hamnområde. Sakar pool och bar med allmän uteplats, vilket drar ner helhetsintrycket enligt oss. I övrigt bra personal, rent och helt ok frukost.
Stayed 5 nights in Jul 2017
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort
Hotel gradevole camera molto piccola e spartana. Personale nel complesso disponibile.
Stayed 3 nights in Jun 2017
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, room comfort

Hôtel grandement conseillé

Nous avons été très bien accueillis dans cet hôtel, la directrice parle bien français ce qui est assez rare en Italie et tout le personnel est très aimable.Portoferraio est une petite ville très jolie, la promenade sur le port est magnifique et bien sûr les passionnés d'histoire napoléonienne seront servis avec la visite des deux maisons où a vécu l'empereur. Attention service des bus de ville déplorable!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Citynähe, Parkplatz, man kann alles gut erreichen,

Frühstück war gut und sehr ausreichend. Zimmerservice und Rezeption war gut. Verständigung auf Englisch war sehr gut. Alle Wünsche wurden, wenn machbar, erfüllt.
Verified

6/10 Okay

Luigi

Disliked: Property conditions & facilities, room comfort

Hotel così e così

La struttura potrebbe fornire un servizio migliore se migliorasse i bagni dove è quasi impossibile farsi una doccia
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at hotel crystal the staff were very helpful the hotel is in a really good position close to the port and beach and also in a quiet position .
Verified

2/10 Terrible

Cinzia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La beffa della colazione a km 0

Personale scortese e molto trasandato, non idoneo a gestire una reception di un hotel che paventa 4 stelle: a causa di un mio errore ero consapevole che avrei potuto pagare una tariffa maggiorata...non sono stata accolta ma aggredita per questa differenza. Inoltre: no ascensore; no senza piatto doccia; doppia tenda strappata; biancheria pessima; alle 8:30 la colazione non serviva più pane fresco: sala semivuota. Il top? Cestino con sole mele etichettate VAL DI NON e un cartello scritto a mano: frutta a km 0. Come vengono assegnate le stelle? Sono perplessa. Viaggio molto in Italia per lavoro: a questa soluzione non possono essere attribuite più di due stelle.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hotel

Très bon hôtel jouissant d'une situation idéale (5min de l'embarquement du ferry, 3min de la plage et 10min du centre historique et des animations). Le personnel est très sympathique, les chambres grandes et confortables (malgré un petit excès de climatisation). Le buffet pour le petit déjeuner est très bon.
Verified

6/10 Okay

Malcolm

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tired but clean hotel with pleasant staff. Bathrooms are in need of refurbishment, but functional. Air conditioning worked even in hot weather
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Bekvämt boende nära stranden

Bekvämt boende nära stranden men kanske inte 4stjärnigt. Lite slitet men trevlig personal. Tråkig frukost men rent och lugnt område, nära staden
Verified

6/10 Okay

Ivana

Liked: Cleanliness, staff & service

fantastico week end

Il mio soggiorno stata ottima la acoglienza dello staff del recivimento anche della colazioni. ci tornerei volentieri a pernottare nel hotel kristal.
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Non merita assolutamente le 4 stelle.

Aspetti positivi: zona centrale, colazione buona, pulizia buona, personale gentile. Aspetti negativi: camera piccolissima, bagno piccolo e stretto, doccia al centro della stanza, con foro nel pavimento per deflusso acqua, mai visto nella mia esperienza, stanza molto buia con vista su un vicolo. Al mattino piuttosto rumoroso. Arredamento molto datato. Vista su vicolo