4/10 Poor
Cale
Travelled with family
5 Sept 2025
Needs a refresh and deep clean!
The staff were amazing and this hotel had a stunning view at the top of the mountain. You must be prepared to hike up insanely high stairways or dangerous narrow road or take the bus. There’s no shuttles and the taxi charges a fortune just to take you down the mountain. This hotel needs an overhaul. They’ve put no money into the property ever! The whole place is infested with aunts on all exterior patios. They make their way inside and we’re crawling on my toothbrush! There was nowhere to put bottles in the shower as the shelves fell off the wall. I’m sure there was black mould growing too. The beds had no mattress covers on them which is disgusting and no fitted bottom sheet. Just a top sheet tucked in. There’s no glasses or anything in the room. Just two paper cups. No kettle, no nothing. It’s a stair maze getting around and the elevators don’t go to all floors so you’re hauling your bags up and down the stairs. The one little elevator was out of order and again, didn’t reach all floors. Be prepared for an insane workout just to get in and out if the building. This property has potential, just needs work and to have proper bedding. Everything looked grungy and not cleaned. Towels were stained and not crisp. They should be bleaching. The breakfast included was decent and the staff made great cappuccino and were so kind. So all in all, great staff but cannot recommend to anyone unless you like grungy and dark.
Cale
Stayed 4 nights in Aug 2025
































