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Quality Inn & Suites Prestonsburg next to Mountain Arts Center

2.5 star property

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Photo gallery for Quality Inn & Suites Prestonsburg next to Mountain Arts Center

Exterior
Reception
Lobby
1 bedroom, pillow-top beds, desk, iron/ironing board
1 bedroom, pillow-top beds, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
85 Hal Rogers Drive, Prestonsburg, KY, 41653
  • Mountain Arts Center
    ‪2 min walk‬
  • Archer Park
    ‪20 min walk‬
  • Jenny Wiley State Resort Park
    ‪12 min drive‬
  • Pikeville, KY (PVL-Pike County - Hatcher Field)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, pillow-top beds, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Smoking

1 bedroom, pillow-top beds, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, pillow-top beds, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Smoking

1 bedroom, pillow-top beds, desk, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, pillow-top beds, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, pillow-top beds, desk, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, pillow-top beds, desk, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn & Suites Prestonsburg next to Mountain Arts Center

Hotel with free breakfast, steps from Mountain Arts Center
Along with a 24-hour fitness centre, this hotel has a business centre and a meeting room. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a picnic area.
Quality Inn & Suites Prestonsburg next to Mountain Arts Center offers 66 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Prestonsburg next to Mountain Arts Center. During your stay, you're just a quick walk from Mountain Arts Center. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include newspapers, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Mountain Arts Center and a 2-minute drive from Archer Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn & Suites Prestonsburg next to Mountain Arts Center. Free self parking is available.

Smoking is allowed in designated areas at this Prestonsburg hotel.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Brookshire Inn Prestonsburg
Brookshire Prestonsburg
Brookshire Inn
Quality Inn Suites

Quality Inn & Suites Prestonsburg next to Mountain Arts Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 150 out of 325 reviews
Rating 8 - Good. 83 out of 325 reviews
Rating 6 - Okay. 47 out of 325 reviews
Rating 4 - Poor. 18 out of 325 reviews
Rating 2 - Terrible. 27 out of 325 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good, comfortable Good recommendation for dinner.
Stayed 1 night in Jun 2025

6/10 Okay

Ed

Liked: Cleanliness, staff & service
Disliked: Amenities
The TV didn't work , it was extremely noisy, coffee was all they had in the breakfast nothing to eat.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities, room comfort

One night stop-over

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I specifically booked a non-smoking room and yet when I got to my room it smelled like weed. The best the front desk could do was spray it down with some air freshener and tell me that the windows open.
Stayed 1 night in May 2025

8/10 Good

Jerald

Liked: Cleanliness, staff & service, room comfort
Stay was good and I would stay there again. Room was clean and the bed was good. There was some ceiling damage from what appeared to be an old water leak over the coat rack area and one of the three lamps in the room did not work. This doesn’t speak well for regular maintenance but neither of these items impacted our stay. Room was quite large and everything worked that I needed to work.
Stayed 1 night in May 2025

6/10 Okay

nan

Disliked: Room comfort

Not really impressed.

The room was extremely tiny. There was no place to relax except for the bed. With the room being so tiny, the air conditioner blew straight onto the bed. The pillows were mushy and offered no support. The breakfast sausage had no flavor and neither did the bacon. The eggs were good. But the sausage gravy and biscuits had very little flavor. On the upside, parking was good. The counter staff was friendly and helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Shelley

Stayed 1 night in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tracie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Stayed 1 night in May 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting a lot more for the price. Needs significant upgrades but was clean. Rooms are very small. The biggest reason for the 1 star review is the staff. The card lock on the door did not work. Instead of attempting to fix it, the staff unlocked the door with the master key and walked off. No eye contact, no verbal acknowledgement, nothing. Would not stay here again. Rooms at Comfort Inn next door are very nice.
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Dewana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room smelled really bad. Need to remove or clean carpet. There was large mold stain on the ceiling in the room. Breakfast was good. But room smelled really bad.
Stayed 2 nights in May 2025

10/10 Excellent

Tracie

Stayed 1 night in May 2025

6/10 Okay

Taylor

Liked: Staff & service

Eh, but it’s eastern Kentucky

Very nice and friendly staff. Complimentary breakfast was good. The room was small and fine. The smoke detector was off the wall and turned off so I assume someone smoked in the room. The hot water in the shower didn’t work. There was a ton ants in the room.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Comfortable beds. Good breakfast with a big selection. Staff were very nice and helpful explaining the area. Very convenient location
Stayed 1 night in May 2025

10/10 Excellent

Tim

Liked: Property conditions & facilities

Weekend getaway

A comfortable stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Sherry

Business traveller
Disliked: Staff & service

Discourteous Desk Clerk Representing Hotel

When we checked in, our room refrigerator was not seeming to work properly. I went down to the desk to ask for another refrigerator because we had a lot of perishable food we had brought with us. She said she would tell her manager and they would look at it in the morning. I asked about what we would do with our food in the meantime, and her response, "Well, what do you want me to do about it?" I replied that she could get a refrigerator from an unoccupied room and trade it out. She said I will have to text my manager. She finally called some time after when we were getting ready for bed, and said there was nothing they could do tonight, but we could bring down our food and put it in the kitchen refrigerator. It was not checked the morning after as no one came into our room. Then, we had to go down to get washcloth because they left towels on the 3rd day and there was two of us. They did not even empty our garbage that was extremely full and obvious when you walked in the room. On the 4th day, they brought another set of towels, but did not even bother to make the bed on any day entering our room. We stayed 5 days/4nights. The breakfast food was not appetizing. Bacon was sitting in grease (no exaggeration) as well as the sausage, eggs had no taste, and the gravy was so salty. At least they had bagels & bread for toasting. The desk clerk was discourteous with every interaction. We always found her with a hood over her head sitting in the back & on her cell phone. No info provi
Stayed 4 nights in Apr 2025

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!! rooms were extremely small
Stayed 1 night in Apr 2025

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was always full, the staff was nice. This is our second year.
Stayed 4 nights in Apr 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Garrett

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly and helpful!
Stayed 2 nights in Apr 2025