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Hines Mansion

3.5 star property

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Photo gallery for Hines Mansion

Terrace/patio
Property grounds
Winter Dream, First Floor | Premium bedding, desk, iron/ironing board, free WiFi
Cleanliness standards
Cleanliness standards

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
383 West 100 South, Provo, UT, 84601
  • Place, Utah Valley Convention Center
    ‪3 min walk‬
  • Place, Provo City Center Temple
    ‪7 min walk‬
  • Place, Brigham Young University
    ‪19 min walk‬
  • Airport, Provo, UT (PVU)
    ‪7 min drive‬

Room options

View all photos for Library, Second Floor, Two Story Room

Library, Second Floor, Two Story Room | Premium bedding, desk, iron/ironing board, free WiFi

Library, Second Floor, Two Story Room

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruth's Room, First Floor

Ruth's Room, First Floor | Premium bedding, desk, iron/ironing board, free WiFi

Ruth's Room, First Floor

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Winter Dream, First Floor

Winter Dream, First Floor | Premium bedding, desk, iron/ironing board, free WiFi

Winter Dream, First Floor

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Kitty Hines, Second Floor

Kitty Hines, Second Floor | Premium bedding, desk, iron/ironing board, free WiFi

Kitty Hines, Second Floor

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, Third Floor

Penthouse, Third Floor | Premium bedding, desk, iron/ironing board, free WiFi

Penthouse, Third Floor

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Secret Garden, Ground Floor

Secret Garden, Ground Floor | Premium bedding, desk, iron/ironing board, free WiFi

Secret Garden, Ground Floor

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Seaside, Second Floor

Seaside, Second Floor | Premium bedding, desk, iron/ironing board, free WiFi

Seaside, Second Floor

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Victorian Rose

Victorian Rose | Premium bedding, desk, iron/ironing board, free WiFi

Victorian Rose

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Terrace/patio
Hyatt Place Provo
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,004 reviews
The price is €117
includes taxes & fees
17 Nov - 18 Nov
Hyatt Place Provo

About this property

Hines Mansion

Guesthouse with free parking, 5-minute walk to Utah Valley Convention Center
This smoke-free guesthouse features a garden, free self-parking and free Wi-Fi in public areas. Housekeeping is available once per stay.
Hines Mansion offers 9 air-conditioned accommodations with DVD players and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include in-room jetted baths, bathrobes, complimentary toiletries and hairdryers. This Provo guest house provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided once per stay.

Our customers tell us that they can't get enough of the helpful staff at Hines Mansion. During your stay, you're just a quick walk from Utah Valley Convention Center. Features include free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Within a 10-minute walk of Utah Valley Convention Center and Provo City Center Temple
Hines Mansion offers its guests a garden. WiFi and wired Internet are free in public spaces. Self parking is free.

This 3.5-star Provo guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger aren't allowed at this property.

Property is also known as

Hines Mansion
Hines Mansion Hotel
Hines Mansion Hotel Provo
Hines Mansion Provo
Hines Mansion Bed And Breakfast Provo, Utah
Hines Mansion B&B Provo
Hines Mansion B&B
Hines Mansion Provo
Hines Mansion Guesthouse
Hines Mansion Guesthouse Provo

Reviews

Hines Mansion Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 176 out of 272 reviews
Rating 8 - Good. 64 out of 272 reviews
Rating 6 - Okay. 19 out of 272 reviews
Rating 4 - Poor. 7 out of 272 reviews
Rating 2 - Terrible. 6 out of 272 reviews

Reviews

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved the 2 story library room and it was truly unique. The hidden powder room was so surprising. The spiral stairs to the jetted tub tested my balance, but added charm to an already delightful room. The linens were especially luxe and the bed was incredibly comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place gives a an old history type feel. The large jet tub was excellent. The bed was excellent. You can free range without being interrupted by staff.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for walking to meals

The room was a great surprise…. Not the least the huge bathtub by the door. The shower was great and being on the first floor by the parking lot our back door led right into the really neat kitchen and it was so easy to get coffee in the morning
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Keith

Liked: Cleanliness, staff & service

No shower or breakfast.

Booked it thinking it was a Bed & Breakfast based on what I read on hotels.com but they no longer offer breakfast. There isn’t a shower here, just a tub with a hand wand. The lack of a served breakfast and a proper shower diminished the value proposition over choosing a hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Baltasar

Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2025

8/10 Good

Leanna

Stayed 3 nights in Jun 2025

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Yulia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve come here for three times. It’s a beautiful house and I love the outside sitting.
Updated living room
Kittt Hines
Stayed 1 night in Jun 2025

10/10 Excellent

peijing

Stayed 1 night in Jun 2025

10/10 Excellent

Jean Marsee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fun place, great room and great price! Loved!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Stayed 1 night in May 2025

10/10 Excellent

Anne

Travelled with family
Liked: Amenities
Beautiful, historic, and quaint home. They even had cookies ready upon arrival!
Stayed 1 night in May 2025

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love staying here! The grounds are beautiful, and the rooms are so fun with the different suites! They are always clean, and staff is super friendly! We will stay again!
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Underwhelmed

Was excited to stay here.. check in was easy, the girl that helped us was very nice and gave us some fun facts about the mansion. The room was different than what was pictured on the website.. they should update their photos. The jetted tub in our room was surrounded by windows and the largest windows blind adjustor was broken and laying in the window so we couldn’t close the blinds properly. Had to have a fan running all night because it was so warm in the room. Lastly, they shouldn’t advertise as a bed and breakfast if only providing packages convenience items. The location was great for the event we were there to attend but overall I was underwhelmed by the facility for the price.
Stayed 1 night in May 2025

8/10 Good

Amber

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really loved it, A/C needs fixed in our room, but everything else was incredible
Stayed 1 night in May 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute B&B

Quiet neighborhood. Cute little place with lots of charm. Perfect for a quick weekend away.
Stayed 1 night in May 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The front desk clerk was friendly and so helpful. She helped us feel at home. The historic feel to our room was a nice change from hotel rooms. I definitely plan on coming back.
Stayed 1 night in Apr 2025

8/10 Good

Mary, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely, truly, until 10 pm when a loud car entered the parking lot and idled beneath my window for nearly 30 minutes.
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property always clean and rooms are comfortable
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Lovely mansion, blasts of cold air, remote service

Hotel.com has inaccurate info. In-person check in is only offered 4-5 pm. We only learned by text less than 2 hours before when we were still a 3 hour plus drive away. We stayed in the "Library" -- beautiful, but they didn't leave the "secret pasage" to the toilet and sink open for us; as a result, we thought we had to use a bathroom downstairs. With no person on site, this confusion was not easily resolved. Similarly, I had to go hunting for towels to use the tub (which was not through a secret passage). The staff helpfully informed us that the boiler needed repair and there was no hot water. We accepted a 50% refund as a result. However, the mansion's HVAC blasted us with cold air every hour or so throughout the night. It blew directly to our bed creating drafts of cold air under the covers and it rattled the blinds against the window. Not a very restful night before catching a plane home in the morning. With no person on site, many problems were harder to resolve. They offer answers by text, but that's not so helpful when you need some kind of orientation to the room, like you need someone to tell you about a "secret passage" to your en suite toilet. Seems like they are cutting costs and minimizing any human element to staying here.Also only offer some "continental" breakfast like you'd find at a Econolodge. In other words, they're cutting the exact reasons why people choose to stay in a B&B. Not sure I'd stay here again.
Stayed 1 night in Apr 2025