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Aristos Puebla

4.5 star property

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Photo gallery for Aristos Puebla

TV
Blackout curtains, free WiFi
Bar (on property)
Blackout curtains, free WiFi
Breakfast, lunch and dinner served

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Av. Reforma, 533, Col. Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪7 min walk‬
  • Place, Puebla Cathedral
    ‪8 min walk‬
  • Place, Puebla Convention Center
    ‪17 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Suite Presidential

Blackout curtains, free WiFi

Suite Presidential

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Suite

Blackout curtains, free WiFi

Double Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Suite Junior

Blackout curtains, free WiFi

Twin Suite Junior

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room Standard

Blackout curtains, free WiFi

Double Room Standard

  • 20 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Triple Room Standard

Blackout curtains, free WiFi

Triple Room Standard

  • 25 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Quadruple Room Standard

Blackout curtains, free WiFi

Quadruple Room Standard

  • 25 sq m
  • Sleeps 4
  • Free Wi-Fi

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About this property

Aristos Puebla

Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a rooftop terrace are on-site.
Aristos Puebla offers 122 accommodations with a hairdryer and free toiletries. Satellite televisions are provided.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
During your stay at Aristos Puebla, you're just a quick walk from Zócalo de Puebla. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Mexican cuisine while dining at Colorines
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking, self-parking and extended parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 7 minutes by foot from Zócalo de Puebla and a 3-minute drive from Puebla Convention Center
  • Airport and local-area shuttle service available for a fee
Aristos Puebla offers its guests a kids' pool, an outdoor pool, a health club, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A sauna, a rooftop terrace, and an arcade/games room are also featured at the luxury Aristos Puebla. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4.5-star Puebla hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to noon.
Colorines – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered parking on site (MXN 50 per day)
  • Secured, covered valet parking on site (MXN 50 per day; includes in/out privileges)
  • Secured, covered extended parking on site (MXN 50 per day)
  • Limited on-site valet and self parking
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 150 to 300 for adults and MXN 150 to 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Colorines

Things to do

  • Arcade/game room
  • Children's pool
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 for adults and MXN 150 to 150 for children
  • Airport shuttle fee: MXN 600 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: MXN 50.00 per day (in/out privileges)
  • Valet parking fee: MXN 50 per day (in/out privileges)
  • Covered extended parking fee: MXN 50 per day
  • Towels available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Aristos Hotel Puebla
Aristos Puebla
Aristos Puebla Hotel
Aristos Hotel
Aristos Puebla Hotel
Aristos Puebla Puebla
Aristos Puebla Hotel Puebla

Aristos Puebla Reviews

Reviews

6.4
Rating 10 - Excellent. 129 out of 961 reviews
Rating 8 - Good. 258 out of 961 reviews
Rating 6 - Okay. 318 out of 961 reviews
Rating 4 - Poor. 142 out of 961 reviews
Rating 2 - Terrible. 114 out of 961 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

María del Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in May 2025
Verified

6/10 Okay

Humberto

Bathroom condition,
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Laura karina

Liked: Cleanliness
La oferta de este hotel es mentira, dijeron que tenía alberca y no fue así, estaba fuera de servicio, y la tina de hidromasaje también olvídenla tiene un horario muy limitado,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PLACENTERO

Muy placentero el hotel
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descuidado ya no sirve la alberca y siguen diciendo q si hay una decepción!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Roberto

Liked: Cleanliness
La gente que sube las maletas a la habitación y reciben los autos para estacionarlos son super amables y serviciales, en mostrador me toco cuando hice mi check in un joven que fue amable nada espectacular pero amable, sin embargo los días posteriores estaban en recepción dos diferentes chicas que les falta muchisimo servicio al cliente, un par de ocasiones las encontré con otras personas platicando y comiendo en la recepción, el hotel necesita renovaciones se siente y se ve muy viejo, un elevador dejo de funcionar. Hay otras opciones por el mismo precio en mejores condiciones, creo que si en recepcion hubieran estado mas al pendiente y fueran mas amables se podrian pasar por alto algunos detalles. No hay clima en los cuartos y en la noche se encierra el calor en la habitación. el agua de lavamanos huele muy mal. En el Bar no habia nadie estuve esperando que llegaran a atenderme y tuve que salir a preguntar por el barman, pedi un carajillo que parecia agua, el barman amable pero estaba ocupado realizando otras actividades y nos desatendia, le falta capacitacion. Nada que ver con el aristos que conocí hace varios años.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Esveidy

Liked: Cleanliness, staff & service, property conditions & facilities
Personal atento, amable, rapidez, zona muy céntrica limpió
Stayed 1 night in May 2025
Verified

4/10 Poor

Salvador

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
La atención es buena desde que te reciben, pero las condiciones de las instalaciones requieren mucho mantenimiento. El ascensor da miedo, las coladeras perfuman el ambiente en la habitación y no funcionan bien el aire acondicionado ni el escusado. El jabón líquido de la regadera olía como shampoo para mascotas. Lo único rescatable es la ubicación
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Jenner Torrez Vazquez

Liked: Cleanliness, staff & service
El ruido, se escuchaban las conversaciones del cuarto de a lado.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

MARTHA

Liked: Staff & service
Disliked: Cleanliness
Está muy descuidada
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Victor Hugo De La

Liked: Cleanliness, staff & service, property conditions & facilities
Nada
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Miguel

Nos gustó que está cerca del centro de puebla, el restaurante muy buena comida y buena atención, no nos gustó que la alberca, estaba sucia, fría, no es climatizada, está en un edificio hasta el 4o piso sin elevador y la atención en recepción deficiente.
Stayed 2 nights in Mar 2023
Verified

2/10 Terrible

Villerman

Disliked: Cleanliness, staff & service, property conditions & facilities
La recepcionista muy mal preparada para atender al huesped, debi presionar y hacer llamadas y enseñar los cargos de mi reserva para que me diera la habitacion La recepcionista estaba necia que no habian habitaciones disponibles y no me daba soluciones, así me tuvo casi una hora Muy mal servicio de limpieza en las habitaciones, esta es una suite y aun asi muy mal
Stayed 2 nights in Mar 2023
Verified

4/10 Poor

LAURA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DECADENCIA QUE DEMERITA LA VENTAJA DE ESTAR EN EL CENTRO. Baños sucios y malolientes; camas duras y almohadas boludas; cortinas sucias y rotas que no cubren toda la ventana, así no se puede descansar; NO TIENE ALBERCA, lo que tiene es un chapoteadero con agua turbia y fría que ponen en servicio dependiendo de un sinfín de factores al azar y su acceso es verdaderamente complicado. Los valet parking son amables, pero duermen en los autos; el teléfono no tiene línea y el hotel en si huele raro. DECEPCIONANTE. NO REGRESO!
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old and isn’t up date. The mattress is hard and old. The air conditioner, too noisy.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien ubicado Pero en las regaderas casi no sale agua caliente
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Que no me pueden facturar la estancia; como que se lavan las manos. Por favor envienme el link y datos para bajarla por mi empresa. Gtacoas por la atenvion que presten.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente establecimiento me trataron muy bien,
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación, buen trato a los clientes y la confianza que otorgan
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
me gustó la ubicación. no me gustó el deterioro del lugar, todo es viejo y la limpieza podría mejorar
Stayed 1 night in Dec 2019
Verified

6/10 Okay

ENRIQUE

Liked: Staff & service
Me gusto la ubicacion y lo que no me gusto fue las condiciones de la habitacion
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su ubicacion y los servicios. Asi como la atencion de su personal
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
DESGRACIADAMENTE VIVI UNA MALA EXPERIENCIA DESDE LA RESERVACION REALIZE VARIAS LLAMADAS AL HOTEL ANTES PARA CONFIRMAR Y QUE NO LA TENIAN REGISTRADA, NO SE SI EL ERRO FUE DE EXPEDIA U EL HOTEL, LLEGUE Y QUE NO TENIAN CUARTOS DISPONIBLES CUANDO YO DESDE UN MES Y MEDIO YA HABÍA PAGADO MI RESERVACION,. MAL SERVICIO
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Bien recomendable y muy cerca del centro su personal muy amable
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
El personal muy atento y servicial Reciben much gente muy ruidosa y las habitaciones no aislan nada de ruido. Los baños muy descuidados. Las tuberias muy ruidosas
Stayed 1 night in Oct 2019

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