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Hotel Valencia Puebla

3.0 star property

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Photo gallery for Hotel Valencia Puebla

Lobby
Superior Room | Bathroom | Towels, soap, shampoo, toilet paper
Exterior
Courtyard
Standard Triple Room | Free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Room service

Explore the area

View in a map
Calle 11 Norte No. 4405, Zona Sin Asignacion de Nombre de Col 1, Puebla, PUE, 72080
  • Place, Zona Histórica de los Fuertes
    ‪17 min walk‬
  • Place, Fort Loreto
    ‪5 min drive‬
  • Place, Centro Expositor
    ‪5 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets

Superior Room

  • 12 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, bed sheets

Standard Triple Room

  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Room

Free WiFi, bed sheets

Room

  • 35 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Free WiFi, bed sheets

Room

  • 35 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Free WiFi, bed sheets

Room

  • 35 sq m
  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Valencia Puebla

Along with 24-hour room service, this smoke-free hotel has a 24-hour front desk and a computer station. Free WiFi in public areas and free self parking are also provided. Additionally, an arcade/games room and tour/ticket assistance are on-site.
Hotel Valencia Puebla offers 30 accommodations with complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Valencia Puebla, you'll be within walking distance of Fort Loreto. Features include free WiFi in public areas and free self-parking, plus an arcade/games room.
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Puebla Convention Center and a few minutes from Cuauhtemoc Stadium
Hotel Valencia Puebla offers its guests an arcade/games room, tour/ticket assistance, and 24-hour room service. A computer station is on site and WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 3-star Puebla hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s breakfast service is available only by reservation and must be requested in advance of arrival. [

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 250 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires a 1-night deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Valencia Hotel Puebla
Valencia Puebla
Valencia Hotel
Capital O Valencia
Hotel Valencia Puebla Hotel
Hotel Valencia Puebla Puebla
Hotel Valencia Puebla Hotel Puebla

Hotel Valencia Puebla Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 38 out of 142 reviews
Rating 8 - Good. 41 out of 142 reviews
Rating 6 - Okay. 40 out of 142 reviews
Rating 4 - Poor. 12 out of 142 reviews
Rating 2 - Terrible. 11 out of 142 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Nuestra estancia fue agradable. El único detalle es que la televisión no tenía ningún tipo de señal, ni abierta, ni de cable, ni de streaming. El internet tampoco funcionó. La Limpieza y la atención bien 👍
Stayed 1 night in Dec 2020
Verified

2/10 Terrible

Alger

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Me mintieron. No hay ni siquiera cocina. O restaurante no dan desayuno por la mañana. MENTIRA
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

MAGR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, recomendable, excelente servicio, ubicado tranquilo y seguro.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Instalaciones muy viejas y descuidadas, la puerta del baño no tenía seguro, posición del televisor incómodo, alfombra sucia
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo y relajado, no tuvimos ningún incidente, buena atención a los clientes.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
MAL SERVICIO, TARDARON EN ABRIR LA PUERTA, AL LLEGAR. ME PIDIERON QUE ME CAMBIARA A OTRO EDIFICIO PARA PODERME BAÑAR, PORQUE, NO TENÍAN AGUA EN MI HABITACIÓN, TAMPOCO CUENTAN CON RESTAURANTE, A PESAR DE CONTAR CON ÁREA DE FUMAR CERCA DEL ESTACIONAMIENTO, ME PIDIERON QUE SALIERA A LA ENTRADA DEL HOTEL. EL TRATO ES MUY MALO. NO LO RECOMIENDO. NO HE RECIBIDO MI FACTURA A PESAR DE HABER PAGADO IMPUESTOS.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
La atención que te presta el personal es muy grata.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

javier

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Se puede mejorar

Estacionamiento fatal, limpieza y conservación muy bien
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio al cliente

Muy buena atención, gracias!
Stayed 1 night in Dec 2019
Verified

8/10 Good

Raquel Sofia

Liked: Cleanliness, staff & service, property conditions & facilities

Limpio, cómodo pero falla aislamiento de ruido

El personal de recepción muy atento, las habitaciones limpias y las camas muy cómodas. Lo único que tendría que mejorarse, como ya han comentado otros huespedes, es el lugar para estacionar el carro pues es muy pequeño, y la acustica de algunas habitaciones porque se filtra el ruido externo (personas hablando, maletas arrastrándose por el piso, una máquina que suena toda la noche, etc.) y si te asignan la habitación que queda al lado de la recepción es imposibe ignorar todo el ruido típico de cualquier recepción (personas entrando y saliendo, personal escuchando la radio o hablando, etc.)
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Todo excelente. Solo que hay pocos cajones de estacionamiento.
Stayed 1 night in Dec 2019
Verified

8/10 Good

YouthLove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para mi fue excelente por la zona, estas a la mitad de casi todo (del centro, de Capu, rueda etc) ademas de muy buen transito local, no solo tomar taxis
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Me gustó que el personal es atento y amable, que hay todo lo básico de una habitación. No me gustó que la alfombra estaba muy sucia, parecía que hace meses no se hubiera limpiado y solo había un conector para cargar teléfonos.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities

Bueno pero habitación mal ubicada.

Todo muy bien, lo único malo es que me dieron una habitación a lado de la recepción y se escuchaba TODO! Y eso era muy incomodo por que se escuchaban las voces de todos, los autos, motos, etc. Pero en general bueno! Volvería pero en otra habitación definitivamente.
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Guillermo

Liked: Cleanliness, staff & service
La ubicación me pareció buena , aunque el hotel no cuenta con suficiente espacio para estacionamiento y las camas son duras
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente hotel, muy amables los trabajadores, en todo momento muy atentos, recomendado un 10.
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo recomiendo

Muy bonito hotel y muy amables
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Muy bonito hotel, excelente servicio.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza y la cama está en excelente condición.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
En general me pareció bien el hotel. Lo desagradable fue que unos huéspedes estuvieron haciendo bastante ruido hasta como a las 24:00 horas, a pesar de que se les llamó la atención y otros huéspedes se quejaron. Creo, que por respeto a los demás huéspedes, se les debió haber pedido que abandonaran el hotel. No debería ser que uno pague el servicio de un hotel para descansar y alguien le arruine el descanso.
Stayed 1 night in Aug 2019
Verified

8/10 Good

YF

Liked: Cleanliness
部屋の電球の球交換があれば良い。
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
el tiempo de espera en abrir las puertas para poder entrar ya sea a pie o con el carro ( se tardan mucho para contestar para abrir el porton para meter el carro ) de ahí en adelante todo aceptable.
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

RAY

Liked: Cleanliness, staff & service, room comfort

AGRADABLE HOTEL, CERCANO AL CENTRO DE PUEBLA

HOTEL CON MUCHA TRANQUILIDAD Y LIMPIO, LO MALO: ESTACIONAMIENTO MUY REDUCIDO
Stayed 1 night in Feb 2018
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien recibidos, atención e información sobre la ciudad buena, todo muy bien.. Gracias..
Stayed 1 night in Dec 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Bien

El servicio muy bueno la verdad, la habitación ni se diga, lo único que no me agradó fue q reserve una habitación doble para un día, entre a las 9pm y me dicen que la tenía que desocupar a la 1pm de lo contrario me cobrarían otro día cuando se supone que la renta de la habitación es por 24hrs
Stayed 1 night in Dec 2017