Hotel Diana

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Family Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, blackout curtains

Premium Room, 1 King Bed, City View | Premium bedding, down duvets, in-room safe, blackout curtains

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Bar

Explore the area

Av 5 Pte #329, Puebla, PUE, 72000

Place, Puebla Cathedral
‪7 min walk‬
Place, Zócalo de Puebla
‪7 min walk‬
Place, Puebla Convention Center
‪17 min walk‬
Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
‪51 min drive‬

Room options

Standard Room, 1 Queen Bed

Wonderful

Sleeps 2
1 Queen Bed
Free Wi-Fi

Executive Room, 1 King Bed

Excellent

Sleeps 3
1 King Bed
Free Wi-Fi

Double Room, 2 Queen Beds

Exceptional

Sleeps 4
2 Queen Beds
Free Wi-Fi

Junior Suite, 1 King Bed

Wonderful

Sleeps 3
1 King Bed
Free Wi-Fi

Master Suite King

Exceptional

Sleeps 4
1 King Bed and 1 Single Sofa Bed
Free Wi-Fi

Similar properties

Pool
Pet-friendly
Restaurant
Air-conditioning

includes taxes & fees

22 Jun - 23 Jun

About this property

Hotel Diana

This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Other amenities include a snack bar/deli, massage/treatment rooms and laundry facilities.

Hotel Diana offers 27 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets and premium bedding. 42-inch Smart televisions come with cable channels and Netflix.

This Puebla hotel provides complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is open daily.

Our customers tell us that they can't get enough of the helpful staff at Hotel Diana. During your stay, you're just a quick walk from Zócalo de Puebla. Features include free WiFi in public areas, free valet parking and a free manager's reception.

Free WiFi
Free valet parking and self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Indulge with Thai massages at the spa
Amenities include a front desk safe, laundry facilities and multilingual staff
Just a 5-minute walk from Palafoxiana Library and 5 minutes on foot from Zócalo de Puebla

Hotel Diana offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at Hotel Diana. Free self parking and valet parking are available.

This 3.5-star Puebla hotel is smoke free.

The hotel hosts a free manager's reception daily.

Hotel Diana has a restaurant on site.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free offsite parking within 100 metres
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking

Food and drink

A bar/lounge
A restaurant
Free daily manager's reception
Snack bar/deli

Things to do

Full-service spa
TV in common areas

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

Terrace

Full-service spa

Couples treatment rooms
Deep-tissue massages
Hot stone massages
In-room massages
Prenatal massages
Spa open daily
Sports massages
Thai massages
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

3 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

42-inch smart TV with cable channels
Netflix
Streaming services

Food and drink

Limited room service

Air conditioning
Connecting rooms available
Heating
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Diana

Children and extra beds

Children are welcome.

Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Laundry fee: MXN 60.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Hotel Diana Hotel

Hotel Diana Puebla

Hotel Diana Hotel Puebla

El Capricho Hotel Boutique

Hotel Diana Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

15 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Stayed 1 night in Nov 2025

Verified

8/10 Good

Joud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente

Stayed 1 night in Jul 2025

Hotel Diana

Choose dates to view prices

Photo gallery for Hotel Diana

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

View all photos for Master Suite King

Master Suite King

Similar properties

NH Puebla Centro Histórico

About this property

Hotel Diana

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Hotel Diana Reviews

Reviews

Wonderful

9.2/10

9.2/10

8.8/10

9.0/10

Reviews

8/10 Good

Ken

Ken

10/10 Excellent

Walter

Walter

10/10 Excellent

Silvia

Silvia

10/10 Excellent

Axel

Axel

8/10 Good

Aldara

Aldara

10/10 Excellent

Diana

Diana

8/10 Good

Beverly