El Encanto
2.5 star property
Choose dates to view prices
Photo gallery for El Encanto
Reviews
7.27.2 out of 10
Good
Popular amenities
- Bar
- Spa
- Room service
- Air conditioning
- 24/7 front desk
- Free WiFi
Explore the area
5 Poniente No. 105, Local B, Centro, Puebla, PUE, 72000
- Zócalo de PueblaPlace, Zócalo de Puebla2 min walk
- Puebla CathedralPlace, Puebla Cathedral2 min walk
- Los Sapos BazaarPlace, Los Sapos Bazaar5 min walk
- Puebla, Puebla (PBC-Hermanos Serdan Intl.)Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)45 min drive
Room options
View all photos for Standard Loft, 1 Double Bed
Standard Loft, 1 Double Bed
- 35 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed
View all photos for Superior Room, 2 Double Beds
Superior Room, 2 Double Beds
7.07.0 out of 10
Good
2 reviews
(2 reviews)
- 45 sq m
- Sleeps 4
- 2 Double Beds
View all photos for Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
- 55 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
View all photos for Luxury Double Room, 1 King Bed
Luxury Double Room, 1 King Bed
- 7 sq m
- Sleeps 4
- 1 King Bed
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About this property
El Encanto
Colonial hotel with rooftop terrace and spa services
This smoke-free hotel features a bar/lounge, a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Additionally, spa services, a meeting room and concierge services are on-site. Housekeeping is available on request.
El Encanto offers 14 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
During your stay at El Encanto, you're just a quick walk from Zócalo de Puebla. Enjoy features like free WiFi in public areas, plus a bar and a rooftop terrace.
- Free WiFi
- Enjoy drinks at the bar/lounge
- Services include a concierge, tour or ticket assistance and luggage storage
- Steps from Zócalo de Puebla and Puebla Cathedral
- Airport and local-area shuttle service available for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available on request) and an area shuttle are available for a fee. A rooftop terrace, spa services, and multilingual staff are also featured at El Encanto. The hotel can provide concierge services and wedding services.
This Colonial Puebla hotel is smoke free.
Room service (during limited hours) is available.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Height restrictions apply for on-site parking
- Offsite parking available from 8:00 PM to 8:00 AM; MXN 100 per night; reservations required
- Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times and on request
- Area shuttle (surcharge)
Food and drink
- A bar/lounge
- Snack bar/deli
Family friendly
- Snack bar/deli
Conveniences
- 24-hour front desk
- Guidebooks
- Luggage storage
Guest services
- Concierge services
- Housekeeping (on request)
- Multilingual staff
- Tour and ticket assistance
- Wedding services
Business services
- Meeting room
Outdoors
- Rooftop terrace
Spa
- Aromatherapy
- Body scrubs
- Deep-tissue massages
- Facials
- Hot stone massages
- In-room massages
- Sports massages
- Swedish massages
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Low-height electrical sockets in bathroom
More
- 1 building
- 2 floors
- Built in 1750
- Colonial architecture
- Smoke-free property
Room amenities
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Entertainment
- TV with cable channels
Food and drink
- Limited room service
- Minibar
More
- Access via exterior corridors
- Air conditioning
- Free local calls
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Phone
- Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at El Encanto
Children and extra beds
- Children are welcome.
- Kids stay free! One child 12 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: MXN 400 per vehicle (one-way, maximum occupancy 0)
- Nearby parking fee: MXN 100 per night (3281 ft away; open 8:00 PM to 8:00 AM)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
El Encanto offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
- Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
- Pets and service animals are not allowed on site.
Property is also known as
El Encanto Hotel Puebla
El Encanto Puebla
El Encanto Hotel
El Encanto Puebla
El Encanto Hotel Puebla