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Hotel Gala

3.0 star property

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Photo gallery for Hotel Gala

Reception
32-inch LED TV with cable channels, TV
Unclassified image, 3 of 48, button
Terrace/patio
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Avenida 3, Pte., No 150, Historic Center, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪5 min walk‬
  • Place, Puebla Convention Center
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪56 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, free WiFi

Single Room

8.0 out of 10
Very good
(27 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, free WiFi

Double Room

8.2 out of 10
Very good
(15 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite | Premium bedding, in-room safe, desk, free WiFi

Studio Suite

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Gala

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a rooftop terrace, a business centre and a meeting room. Limited housekeeping is available.
Hotel Gala offers 31 accommodations with a safe and a hairdryer. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Hotel Gala's great location gets high marks from our customers. During your stay, you're just a quick walk from Zócalo de Puebla. Features include free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Zócalo de Puebla and 5 minutes on foot from Puebla Cathedral
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Gala. Self parking and valet parking are free.

This 3-star Puebla hotel is smoke free.

Hotel Gala has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 100 metres
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Free secured valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Gala

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL GALA Puebla
GALA Puebla
HOTEL GALA Hotel
HOTEL GALA Puebla
HOTEL GALA Hotel Puebla

Hotel Gala Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 295 out of 670 reviews
Rating 8 - Good. 192 out of 670 reviews
Rating 6 - Okay. 94 out of 670 reviews
Rating 4 - Poor. 49 out of 670 reviews
Rating 2 - Terrible. 40 out of 670 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alejandro Torres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, quiet and safe.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Viroun

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Alonso

Liked: Cleanliness, amenities, property conditions & facilities
Toilet running but amazing place & location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good area
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from everyone (Manager, Receptionists, Concierge, cleaning service) and the hotel were very clean and pretty.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Alphonse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT'S a nice place
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Santos M

Liked: Cleanliness, staff & service, property conditions & facilities
Good attitud and excellent service
Stayed 1 night in Sep 2025
Verified

8/10 Good

Rosemari

Beautiful building
Stayed 1 night in Jan 2024
Verified

8/10 Good

R A

Liked: Cleanliness, property conditions & facilities, room comfort

great location, good value for money, comfortable

modern, comfortable room although very noisy
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

René

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Adrian

No
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is super nice
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Yecida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel with a lot of old charm

The staff at Gala were great. The location is excellent and amazingly quiet when you shut the windows. Loved the roof top to relax with a cold one and the breakfast. Easy and safe to walk all over. Great restaurants nearby.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to grate catedral
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service
The hotel was in very central location. It is a very old construction tough. The people who worked there are very friendly.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Azucena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were satisfied!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Luis

Liked: Cleanliness
Disliked: Amenities
My experience at Hotel Gala was very bad. The service at the front desk was poor, there was no hot water to take a shower, and there were no bottled waters provided in the rooms. I went downstairs to ask if they could give me a bottle of water and they said no. They showed me where I could get water, and when I asked for a cup, they told me I had to bring my own. My stay at Hotel Gala was very unpleasant.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Alonso

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. A very poor breakfast. One piece of toast & 4 slides of orange. Amazing view from deck on roof. No elevator so being your own to carry your bags up & down the different floors. Very clean. Toilet tank water valve broken. I instructed them to fix it once I check out. I am living with it.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TRADITIONAL ,QUIET,ACCESIBLE
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel. Staff was great. Cleaning was ok. Floors felt dirty. Comforter was stained. Breakfast was ok.
Stayed 1 night in Apr 2024