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Holiday Inn Puebla Finsa by IHG

4.0 star property

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Photo gallery for Holiday Inn Puebla Finsa by IHG

Indoor pool
Property amenity
Indoor pool
Exterior
1 bedroom, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Bar
  • Spa
  • Breakfast available

Explore the area

Map
Lateral Mexico - Puebla: 7719, Rancho Moratilla, Puebla, PUE, 72110
  • FINSA
    ‪5 min walk‬
  • Finsa Industrial Park
    ‪3 min drive‬
  • Galerías Serdán
    ‪4 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Volcano View)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds (Volcano View)

8.8 out of 10
Excellent
(6 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Room amenity

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds (Club Floor)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds (Club Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Accessible

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express Puebla by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1359)
The price is €62
for 1 room
includes taxes & fees
4 Aug - 5 Aug
Holiday Inn Express Puebla by IHG

About this property

Holiday Inn Puebla Finsa by IHG

Hotel in Puebla with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Holiday Inn Puebla Finsa by IHG offers 131 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.
Holiday Inn Finsa Spa has 2 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Puebla Finsa by IHG. During your stay, you'll be within walking distance of Parque del Paseo de Los Gigantes. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at Las Meninas
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at Holiday Inn Finsa Spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and a steam room
  • 8 minutes by car from Cuauhtemoc Stadium and 10 minutes from Zócalo de Puebla
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Puebla Finsa by IHG offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 850 square feet (79 square metres) and includes conference space. A fitness centre, a steam room, and spa services are also featured at the business-friendly Holiday Inn Puebla Finsa by IHG. Free self parking is available.

This 4-star Puebla hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Las Meninas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: MXN 260 for adults and MXN 260 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Meninas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 850 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (127 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 714 per accommodation, per stay, plus a one-time cleaning fee of MXN 714 and a deposit of MXN 3000 per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 416.50 per day.
  • Cots (infant beds) are available for MXN 416.50 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 260 for adults and from MXN 260 for children
  • Pet deposit: MXN 3000 per stay
  • Pet fee: MXN 714 per accommodation, per stay plus a one-off MXN 714 cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 416.50 per day
  • Rollaway bed fee: MXN 416.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Finsa
Holiday Inn Finsa Hotel
Holiday Inn Finsa Hotel Puebla
Holiday Inn Finsa Puebla
Holiday Inn Puebla
Holiday Inn Puebla Finsa
Holiday Inn Puebla - Parque Industrial Finsa Hotel Puebla
Holiday Inn Puebla Finsa Hotel
Puebla Holiday Inn

Holiday Inn Puebla Finsa by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 498 out of 699 reviews
Rating 8 - Good. 144 out of 699 reviews
Rating 6 - Okay. 31 out of 699 reviews
Rating 4 - Poor. 12 out of 699 reviews
Rating 2 - Terrible. 14 out of 699 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danú

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a really good hotel for business purposes!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

ADRIANA BEATRIZ RAMIREZ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good business hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Mar 2025

10/10 Excellent

Khristinia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kenia

Liked: Cleanliness, staff & service
In general it’s a good hotel. The staff is gentle. Negative points: the pool water is cold as well as the “hot tube”. We chose the hotel for the hot tube but couldn’t ever use it. When we tried to use the sauna it was cold s well. We mentioned these problems a few times to the staff without success. Finally, the price of the breakfast is not the one advertised on Expedia. Instead of 200 MX per person, we payed up to 280 MX depending on the day. Regular price was 230 MX. Again, complaining to the hotel did not help.
Stayed 8 nights in Dec 2024

10/10 Excellent

Adriana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

ernestina

Stayed 1 night in Aug 2024

6/10 Okay

Juan Carlos

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
It was outdated
Stayed 1 night in Jul 2024

10/10 Excellent

Gerardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi
Stayed 1 night in Jun 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything! The bed was so comfortable!
Stayed 1 night in Jun 2024

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

The hotels, beautiful, the service was excellent, the rooms are very spacious, AC and Wi-Fi working perfectly fine, it’s right by the highway towards Veracruz so it’s very convenient. The breakfast was delicious and affordable.
Stayed 1 night in Jun 2024

10/10 Excellent

Armando

Stayed 1 night in Jun 2024

8/10 Good

Kimberly

Stayed 3 nights in Jun 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was great… except: I chose this property even though it was much farther than other hotels to the place we had to be everyday. I did so because it was listed as having a jacuzzi hot tub. This was important to me because my son was playing in a tournament and needed to be able to soothe and rest his tired muscles in the hot water each night. As it turns out, the hotel doesn’t really have a hot tub. It is just a small pool that is the same temperature as the big pool. While it’s not cold, it definitely isn’t hot. I feel very misled by the amenities list.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked swimming.
Stayed 1 night in May 2024

6/10 Okay

Hoi Kei

Stayed 3 nights in Feb 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Wasim

Travelled with partner
Liked: Amenities
Wonderful hotel and staff. it is difficult to get there Heavy and noisy traffic around .
Stayed 3 nights in Nov 2023

10/10 Excellent

Echo

Stayed 3 nights in Oct 2023

8/10 Good

Jose, Mexico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
at teh reseption at teh moment of teh check out, the person did notgeive me the recip, and I was distracted, and did not ask for it, can you help me to receive the receipe pay in full?
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

COLD place with no heating

No heating (thermostat was locked, technician came and unlocked it but air always came out COLD, in the end they admitted it is just not equipped to heat, BEWARE!). No bathrobes or slippers available. Limited and out of reach electric plugs.
Stayed 1 night in Jul 2023