This smoke-free hotel features concierge services, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Additionally, gift shops/newsstands, a communal living room and a front desk safe are on-site.
Hotel Escala Puebla Centro offers 36 accommodations with a hairdryer. This accommodation is furnished with desks and dining tables. 32-inch LED televisions come with cable channels.
Bathrooms include a shower. This Puebla hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Hotel Escala Puebla Centro. During your stay, you're just a quick walk from Museo de la Memoria Histórica Universitaria. You'll find features such as free WiFi in public areas and concierge services. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Services include a concierge, tour or ticket assistance and luggage storage
12 minutes by foot from Zócalo de Puebla and a 4-minute drive from Puebla Cathedral
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls and an off-lead area
Hotel Escala Puebla Centro offers its guests gift shops/newsstands, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Hotel Escala Puebla Centro also features a front desk safe and a communal living room.
This 3-star Puebla hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Family friendly
Dining table
Conveniences
24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
More
Banquet hall
Communal living room
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch LED TV with cable channels
Food and drink
Dining table
More
Desk
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets: MXN 200 per pet, per night
Only dogs are allowed
Maximum 1 pets
Pets cannot be left unattended
Food and water bowls and an off-lead area are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: MXN 200 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel
Hotel Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel Puebla
Hotel Escala Puebla Centro Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 238 out of 395 reviews
10 - Excellent
238
Rating 8 - Good. 97 out of 395 reviews
8 - Good
97
Rating 6 - Okay. 28 out of 395 reviews
6 - Okay
28
Rating 4 - Poor. 13 out of 395 reviews
4 - Poor
13
Rating 2 - Terrible. 19 out of 395 reviews
2 - Terrible
19
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Allan
1 May 2025
A bit out of the way but the rooms are sparkling and the price is very reasonable
10 min walk to Zocalo. No dining facilities other than very few street vendors. Area around seems like old, closed businesses or homes. Hotel is beautifully renovated & staff are very friendly & helpful. Neighbourhood needs to be restored to make this hotel work. While great value for stay, next visit I would stay closer to Zocalo.
The hotel is very closed to the zocalo, the neighborhood is safe, the crew is friendly.
Roberto
Stayed 3 nights in Feb 2024
Verified
10/10 Excellent
Merrill
21 Jan 2024
Liked: Amenities
This is my 6th stay and my stays have been perfect. Clean, strong hot shower, King bed, great staff and strong, dependable internet and price is great.
Great room size, quiet, staff always helpful, very clean, large shower with great pressure and hot water. Comfortable bed! El centro is about 7 minutes away with many restaurants and coffee shops.
Great place to stay with large rooms, very clean, internet was excellent, large shower with hot water and powerful shower. Very secure!!
Staff was excellent and so close to the center.
About 8-10 minutes to the Zocalo. I liked this hotel so much I booked 5 nights during New Year Holiday.
Absolutely amazing hotel with English speaking staff. Extremely helpful in helping us book a hiking trip. Rooms are spotless and only a 5 block walk to the main Plaza. This is definitely a hotel I would book again. The neighborhood is NOT dangerous as mentioned in some reviews. We walked at night without a problem.
Hotel Escala is consistently excellent. The hotel is clean, quiet and the staff is the best. The room is large, as is the bathroom. The shower is large, water pressure is strong, water hot. Internet is consistent and strong. The hotel is about a 7 or 8 minute walk to the Cathedral and Zocalo. Many restaurants and coffee shops 6 to 9 minutes from hotel. The price is excellent!
Every thing was perfect only problem
Is that the room was very cold due
To high humidity, front desk and maid
Service were really helpful
The location might not look ideal
But once you get to know the area
It becomes a great pla e to be at with conve nient public tansport MetroBus rapid transit
System
This is a great hotel with very modern design, yet unique with stone walls, inside garden areas and quiet. The rooms are large, huge shower with hot shower. The internet was great and stable. The bed was a huge king and for me very comfortable. The area around the hotel is marginal, but I have never felt unsafe. It close to the the Zocalo, far enough that is quiet. The price is really great. My 3rd stay and I will stay 5 nights for the New Year.
No elevators to 3rd floor. No food served at all. Not safe to walk around neighborhood. The hotel is located in an area that was designated for indiginous that were forced out of zocolo. 10 minute walk to zocolo.