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Hotel San Agustin

Property class: 3

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Photo gallery for Hotel San Agustin

A rustic stone building with a wooden door labeled "119 ATLIXO".
An outdoor patio with a round table, chairs, potted plants, and decorative lanterns.
A red building with multiple windows and awnings, a sign reading "San Agustin," and a sign for "Honda."
A single bed with a purple and beige quilt, a wooden headboard, and a brick wall.
A multi-story building with balconies, a tiled roof, and a clear sky.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
519 Avenida 3 Poniente, Puebla, Puebla, 72000
  • Place, Zócalo de Puebla
    ‪7 min walk‬
  • Place, Puebla Cathedral
    ‪8 min walk‬
  • Place, Puebla Convention Center
    ‪17 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Basic Room

A single bed with a purple and beige quilt, a wooden headboard, and a brick wall.

Basic Room

7.8 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Triple Room

A room with two beds, each with a purple and blue quilted bedspread.

Basic Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Quadruple Room

A room with two beds, each with a purple and blue quilt. There is a small table between the beds.

Basic Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Triple Room

A room with two beds, wooden flooring, brick wall, and a tiled ceiling.

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel San Agustin

Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Other amenities include coffee/tea in a common area, concierge services and dry cleaning. Change of towels is available on request
Hotel San Agustin offers 12 accommodations with free toiletries. Flat-screen televisions are featured in guestrooms.

This Puebla hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel San Agustin, you're just a quick walk from Zócalo de Puebla. Free WiFi in public areas, free valet parking and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Zócalo de Puebla and 7 minutes from Angelopolis Commercial Center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel San Agustin also features tour/ticket assistance, coffee/tea in common area, and concierge services. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Puebla hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
FONDA DE SAN AGUSTIN – On-site family restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 40 to 99 for adults and MXN 40 to 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • FONDA DE SAN AGUSTIN

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: noon; check-in end time: 7:00 PM

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 40 to 99 for adults and MXN 40 to 60 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel San Agustin Hotel
Hotel San Agustin Puebla
Hotel San Agustin Hotel Puebla

Hotel San Agustin Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 119 out of 243 reviews
Rating 8 - Good. 53 out of 243 reviews
Rating 6 - Okay. 37 out of 243 reviews
Rating 4 - Poor. 20 out of 243 reviews
Rating 2 - Terrible. 14 out of 243 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

roderick

Very clean, close to everything, super nice staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

LUISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location. lots of dining options available just outside the hotel. the lady cleaner is very nice and attentive. I get to a super clean and organized room everyday after a long day of touristing.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Orlando

Liked: Cleanliness, staff & service, amenities
Room was small but clean and it had everything it needed. Wifi was slow or spotty. Staff delightful.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Maria Concepción

No me gusto
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In like
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected, except no hot water sometimes.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Daniel Alberto

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Ahuitzol

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Stefany

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Todo estuvo bien, solo una cosa no fue de mi agrado en las almohadas encontré cabellos , tal vez solo le dan la vuelta a las fundas de las almohadas. Creo que deberían mejorar el hackeo de las camas
Stayed 1 night in May 2026
Verified review

4/10 Poor

Oswaldo Orlando

Disliked: Staff & service, amenities, property conditions & facilities
En Expedia dice que el check in es alas 12, fue casi alas 2 dea tarde, no tiene abanico o aire acondicionado, la habitación para 1 persona está bien solo el problema fue el calor
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en muy buena ubicación... A dos cuadras del centro turístico... Y cuenta con estacinamiento..
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gerardo de Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción, recomendable
Stayed 1 night in May 2026
Verified review

8/10 Good

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, pero el cuarto que me dieron estaba en la tercer planta, estaba muy caliente y no hay un ventilador para quitar un poco el calor
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Algo económico y muy bueno
Stayed 1 night in May 2026
Verified review

6/10 Okay

María Fernanda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
La recepcionista decía que no tenia mi reservation pero no la habia buscado bien y después me comentaba que el precio en la app era excesivo pero no reviso cuantas noches eran, la habitación aun no estaba disponible, tardo mucho en asignarla, la zona es horrible, hacen mucho ruido en la noche y no hay agua caliente. Fuera de eso y por el precio estuvo bien
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Osiris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable lugar, excelente para descansar y muy cerca de todo, lo recomiendo
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Filiberto Sergio

Disliked: Cleanliness
Todo cercano Y fácil de ver y llegar MUY ce
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico, cómodo
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrico, muy limpio, el personal muy amable y atento
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Victor

Liked: Cleanliness, staff & service
cuartos muy pequeños, pero en buenas condiciones. cuarto y baño limpio no tienen aire, cercas del centro muy económico👏👏👏
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Se encuentra en buena ubicación, cómodo y seguro.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias, tiendas cercanas. Buena ubicación
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Juan Luis

Disliked: Cleanliness, staff & service, amenities
Mi queja es por lo siguiente Yo me habia hospedado mas de un dia sin ningun tema Hubo un detalle con una visita que paso sin registrarse y me hicieron el comentario Al cual para la siguiente se me hizo mas facil rentar dos gabitaciones por si llegaba vicita El dia de hoy que quise renovar mi habitacion me dijero que no podian porque ya estaban apartadas A lo que procedi a marcar a resepcion y me dijeron que si habian Ya cuando la confronte a la señora de resepcion siguio con lo mismo que no habia y yo alegue que pues me habian dicho que si hay pues de que se trataba a lo que le pedi que bajara la gerente La cual me metio muchas razones por las cuales no me iba a dar la habitacion una de ellas porque me vio besandome con mi pareja diciendo que era un hotel familiar , lo hubiera entendio si yo hubiera echo un acto encontra de la moral en los pasillos pero fue solo eso un beso Luego seguia recalgando muy firme pero no es homofobia no vallan a pensar eso Para culminar diciendo que yo era un sucuo por dejae las habitaciones todas puercas a lo que me molesto ya que soy de las perso as que no tienen esos habitos y malas costumbres
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y amplio estacionamiento
Stayed 1 night in Apr 2026