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JF Grand Puebla

3.5 star property
VIP Access

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Photo gallery for JF Grand Puebla

Interior detail
Restaurant
Junior Suite | Premium bedding, Select Comfort beds, in-room safe, desk
Interior detail
Interior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av. Juarez 3309, La Paz, Puebla, PUE, 72160
  • Place, Fuente de los Frailes
    ‪3 min walk‬
  • Place, Triangulo Las Animas Shopping Center
    ‪5 min drive‬
  • Place, Galerías Serdán
    ‪5 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Basic Double Room

Basic Double Room | Premium bedding, Select Comfort beds, in-room safe, desk

Basic Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Premium bedding, Select Comfort beds, in-room safe, desk

Superior Double Room

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, Select Comfort beds, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Premium bedding, Select Comfort beds, in-room safe, desk

Junior Suite

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Select Comfort beds, in-room safe, desk

Presidential Suite

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, Select Comfort beds, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

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About this property

JF Grand Puebla

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
JF Grand Puebla offers 105 air-conditioned accommodations with a safe and an iron/ironing board. Select Comfort beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with cable channels.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at JF Grand Puebla. During your stay, you're just a quick walk from Fuente de los Frailes. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant. This property offers pet-friendly amenities, such as pet-sitting services.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Triangulo Las Animas Shopping Center and a few minutes from Galerías Serdán
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including pet-sitting services
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 8 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly JF Grand Puebla. Free self parking and valet parking are available.

This 3.5-star Puebla hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:30 AM.
JF Grand Puebla has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (5,382 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 430.00 per pet, per stay, plus a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Pet-sitting services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 220 for adults and from MXN 150 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 430.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel JF Grand Puebla
JF Grand Puebla Hotel
JF Grand Puebla Puebla
JF Grand Puebla Hotel Puebla
JF Grand Puebla
JF Grand
Hotel Hotel JF Grand Puebla
Puebla Hotel JF Grand Hotel
Hotel Hotel JF Grand

JF Grand Puebla Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 934 reviews
Rating 8 - Good. 168 out of 934 reviews
Rating 6 - Okay. 55 out of 934 reviews
Rating 4 - Poor. 17 out of 934 reviews
Rating 2 - Terrible. 22 out of 934 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified

6/10 Okay

JUAN

Room was nice
Stayed 1 night in Aug 2025
Verified

6/10 Okay

JUAN

Room was nice
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Clean and quiet
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

violeta

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Francisco Javier

Liked: Cleanliness, property conditions & facilities
Excelente personal
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service from all employees
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Héctor

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Humberto

Liked: Cleanliness, staff & service, amenities
Good
Everything was fine. Only the room was cold and there aren't extra blankets
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, property conditions & facilities
Excelente todo
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the second time I have stayed at this property and we love it. The service is good and the hotel is beautiful. We have always enjoyed our stay here. All the employes are always willing to assist.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Freeda Elianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

ANUAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience at Puebla my favorite place to visit and stay. Love it “””””
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Sergio

Liked: Property conditions & facilities
Excelente
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, coffee maker, walk in shower, refrigerator, and big screen TV. Not a complaint, but an observation--the only down side to our stay was limited food service during the beginning of the week, but there are restaurants neaby.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place with Excellent staff. Super friendly and attentive. Rooms looks exactly like the photo. Highly recommended it
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service 100% everything
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a luxory hotel, however needs some improvements details like new tv and better menu restaurant.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ciro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 3 nights in Apr 2025
Verified

8/10 Good

JUAN

Liked: Staff & service
Food options are limited
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, the only thing i would like to recommend is hire more staff for important dates
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025