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MM Grand Hotel Puebla, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for MM Grand Hotel Puebla, Tapestry Collection by Hilton

A restaurant with tables set for dining, surrounded by chairs, and large windows offering a view of trees.
A hotel entrance with a glass facade, a reception desk, and a staircase leading up to the lobby.
A neatly made bed with white linens, two bedside lamps, and a bedside phone.
A spacious dining area with multiple tables and chairs, a high ceiling with wooden beams, and large windows providing natural light.
A hotel entrance with a covered outdoor area, a dome-shaped building, and a flag.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Blvd. Atlixco 4303, Col. Las Ánimas Santa Anita, Puebla, PUE, 72180
  • Place, Triangulo Las Animas Shopping Center
    ‪2 min walk‬
  • Place, Metropolitan Auditorium
    ‪4 min drive‬
  • Place, Angelopolis Commercial Center
    ‪5 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪42 min drive‬

Room options

Grand Class Guestroom-1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Grand Class Guestroom-2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

1 KING GOVERNOR SUITE

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 1 King Bed

A hotel room with a bed, bedside tables, a glass coffee table, a wall-mounted air conditioner, and a green accent wall.

Grand Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a desk, a chair, and artwork on the walls.

Room, 2 Double Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

A living room with two sofas, a glass coffee table, and a large patterned tapestry on the wall.

Presidential Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 301 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Governor)

A neatly made bed with white linens, two bedside lamps, and a bedside phone.

Suite, 1 King Bed (Governor)

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a glass coffee table, a sofa, and two chairs. There are two lamps on the nightstands.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and artwork on the walls.

Grand Room, 2 Double Beds

10.0 out of 10
Exceptional
(37 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

MM Grand Hotel Puebla, Tapestry Collection by Hilton

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference centre, conference space and dry cleaning.
MM Grand Hotel Puebla, Tapestry Collection by Hilton offers 93 accommodations with a safe and an iron/ironing board. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MM Grand Hotel Puebla, Tapestry Collection by Hilton. During your stay, you're just a quick walk from Triangulo Las Animas Shopping Center. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine while dining at CASA PLATA
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Angelopolis Commercial Center and 7 minutes from Puebla Cathedral
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3918 square feet (364 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and a garden are also featured at the business-friendly MM Grand Hotel Puebla, Tapestry Collection by Hilton. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Puebla hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to noon and at the weekend from 7:00 AM to noon.
CASA PLATA – This restaurant specialises in Mexican cuisine. Open daily.
BAR CANALES – On-site bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 840 metres
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 7:00 AM to noon on weekends; MXN 260 to 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BAR CANALES
  • CASA PLATA

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (3,918 square foot of space)

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Front entrance ramp
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 550 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 260 to 300 per person
  • Pet fee: MXN 550 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand MM
MM Grand
MM Grand Hotel
MM Grand Hotel Puebla
MM Grand Puebla
MM Grand Hotel
MM Grand Hotel Puebla, Tapestry Collection by Hilton Hotel
MM Grand Hotel Puebla, Tapestry Collection by Hilton Puebla

MM Grand Hotel Puebla, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1017 reviews
Rating 8 - Good. 206 out of 1017 reviews
Rating 6 - Okay. 50 out of 1017 reviews
Rating 4 - Poor. 23 out of 1017 reviews
Rating 2 - Terrible. 17 out of 1017 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times ........ always excellent
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Arie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pets who knows it smelled clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and stay

My favorite hotel in Puebla
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jeymi

Liked: Cleanliness, property conditions & facilities
Todo excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eleazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff very friendly. The unique issue was they sell the toothbrush. Is the first time I have to pay for one. But in general was a really nice place and people.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place wA very quiet and pleasant.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities
It's my favorite hotel in Puebla. It's a beautiful hacienda-style hotel in a very private and peaceful location. The facilities are gorgeous, the service is excellent, and the staff is very friendly. They also have a lovely restaurant with great service and excellent food. The staff is incredibly kind and efficient. The rooms are beautiful, spacious, clean, and quiet.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Humberto Bladimir

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Oscar Ernesto

Liked: Cleanliness, staff & service, amenities
Todo excelente.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Cynthia

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The bathroom in my room I found some hair and in the coffee table too.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ringo

Liked: Cleanliness, staff & service, property conditions & facilities
I like the place the atmosphere was great
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
We come to this hotel twice per year. Always great service and very clean rooms.
Verified

10/10 Excellent

FIDEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Some staff in front desk could be a little nicer
Stayed 1 night in Aug 2025
Verified

8/10 Good

Yamila

Liked: Staff & service
Disliked: Cleanliness
have stayed before and can definitely say the cleanliness has gone downhill
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
:)
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

RUBEN J

Liked: Cleanliness, staff & service
Disliked: Amenities
Is a Nice renewed hotel, but they dont provide toilerys at room and charge for a low cost tooth brush and a tiny toothpaste even that I am an HiltonHonnors member
Patio
Main Entrance
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Diana

.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Carlos Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified

8/10 Good

jorge b.

Liked: Cleanliness, staff & service, amenities
The air conditioning went down and they took so long to fix it
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy cómodo, limpio, me gustó la tina, el agua salía con buena presión en la regadera
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy recomendable , muy bonito y confortable, no es el clásico hotel de edificio cerrado y asfixiante. El valet parking joven muy atento y agradable. La señorita de recepción podría ser ligeramente más agradable , fue cordialmente tratable pero no se sentía la calidez del valet. La habitación muy limpia y con varios plus de comodidad. Lo único que me faltó fue conectarme al internet, no supe cómo hacerlo y ya no quise molestarme en solicitar ayuda. Mi recomendación para mejorar es que pongan un letrero muy visible para encontrar el hotel afuera en la calle porque ni con Google maps se puede dar con el a la primera, mínimo tomen una foto de como se ve la entrada desde la calle y subanla en su publicidad. La próxima ves que valla a Puebla ahí me volveré a hospedar.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities
La atención excelente!!!
Stayed 2 nights in Apr 2026