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MM Grand Hotel Puebla, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for MM Grand Hotel Puebla, Tapestry Collection by Hilton

Mexican cuisine
Suite, 1 King Bed (Governor) | Premium bedding, in-room safe, individually decorated
Exterior
Mexican cuisine
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Blvd. Atlixco 4303, Col. Las Ánimas Santa Anita, Puebla, PUE, 72180
  • Place, Triangulo Las Animas Shopping Center
    ‪1 min walk‬
  • Place, Metropolitan Auditorium
    ‪15 min walk‬
  • Place, Angelopolis Commercial Center
    ‪19 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬

Room options

View all photos for Grand Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Grand Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 42-inch flat-screen TV with cable channels, TV

Presidential Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 301 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed (Governor)

Suite, 1 King Bed (Governor) | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed (Governor)

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

42-inch flat-screen TV with cable channels, TV

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds

Premium bedding, in-room safe, individually decorated

Grand Room, 2 Double Beds

10.0 out of 10
Exceptional
(31 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

Two Double Mobility Hearing Accessible Room With Roll in Shower

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Grand Class Guestroom-1 King Bed

  • Sleeps 2

Grand Class Guestroom-2 Double Beds

  • Sleeps 4

Governor Suite King

  • Sleeps 2

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About this property

MM Grand Hotel Puebla, Tapestry Collection by Hilton

Beaux Arts hotel with free valet parking and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference centre, conference space and dry cleaning.
MM Grand Hotel Puebla, Tapestry Collection by Hilton offers 93 accommodations with a safe and an iron/ironing board. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MM Grand Hotel Puebla, Tapestry Collection by Hilton. During your stay, you're just a quick walk from Triangulo Las Animas Shopping Center. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine while dining at CASA PLATA
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Angelopolis Commercial Center and 8 minutes from Zócalo de Puebla
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3918 square feet (364 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and a garden are also featured at the business-friendly MM Grand Hotel Puebla, Tapestry Collection by Hilton. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Puebla hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to noon and at the weekend from 7:00 AM to noon.
CASA PLATA – This restaurant specialises in Mexican cuisine.
BAR CANALES – On-site bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 840 metres
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 7:00 AM to noon on weekends; MXN 260 to 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BAR CANALES
  • CASA PLATA

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (3,918 square foot of space)

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Front entrance ramp
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 550 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 260 to 300 per person
  • Pet fee: MXN 550 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand MM
MM Grand
MM Grand Hotel
MM Grand Hotel Puebla
MM Grand Puebla
MM Grand Hotel
MM Grand Hotel Puebla, Tapestry Collection by Hilton Hotel
MM Grand Hotel Puebla, Tapestry Collection by Hilton Puebla

MM Grand Hotel Puebla, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1003 reviews
Rating 8 - Good. 221 out of 1003 reviews
Rating 6 - Okay. 56 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Adiel

Stayed 2 nights in Oct 2025

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities
Todo super bien excepto por la atención de las personas en recepción, no es mala, no son groseros pero no es lo que solía ser, bajaron la calidad en atención a clientes
Stayed 6 nights in Jul 2025

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordi

Stayed 1 night in Sep 2025

8/10 Good

Psicópata

Liked: Cleanliness, amenities, property conditions & facilities
La experiencia fue mayormente agradable, a excepción de que por la tarde solicite alimentos y nunca me llegaron
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

10/10 Excellent

Angel Luis

Business traveller, Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

LIZBETH RIOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable todo el staff del hotel, la habitación limpia y cómoda.
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Some staff in front desk could be a little nicer
Stayed 1 night in Aug 2025

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

RUBEN J, MIAMI

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Is a Nice renewed hotel, but they dont provide toilerys at room and charge for a low cost tooth brush and a tiny toothpaste even that I am an HiltonHonnors member
Patio
Main Entrance
Stayed 1 night in Jul 2025

10/10 Excellent

SERGIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción

Relación calidad -precio y ubicación conveniente
Stayed 1 night in Jul 2025

8/10 Good

Yamila, chicago

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
have stayed before and can definitely say the cleanliness has gone downhill
Stayed 1 night in May 2025

10/10 Excellent

Fernanda

Stayed 1 night in May 2025

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Diana

.
Stayed 1 night in May 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, room comfort

Hotel bueno pero no es moderno.

Buena atención del personal, habitación limpia pero los lavabos, mamparas y accesorios de baño deben cambiarse están muy gastado y en general la decoración de la habitación también deben modernizarse y ser más armoniosa… en esta época de calor en los alrededores del hotel llega un mal olor… lo bueno que en las habitaciones no se percibe. La carta del restaurante es muy vasca y lleva mucho tiempo sin actualizarse…un detalle básico no tenían tortillas en el desayuno.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

RENE

Stayed 1 night in Apr 2025

10/10 Excellent

Andrés

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Mar 2025

8/10 Good

jorge b.

Travelled with family
Liked: Cleanliness, staff & service, amenities
The air conditioning went down and they took so long to fix it
Stayed 4 nights in Mar 2025

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We come to this hotel twice per year. Always great service and very clean rooms.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place wA very quiet and pleasant.
Stayed 1 night in Mar 2025

6/10 Okay

Makoto

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025