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NH Puebla Centro Histórico

4.0 star property

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Photo gallery for NH Puebla Centro Histórico

Exterior
Lobby
Premium bedding, down duvets, pillow-top beds, minibar
Daily buffet breakfast for a fee
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle 5 Sur #105, Col. Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪5 min walk‬
  • Place, Puebla Cathedral
    ‪7 min walk‬
  • Place, Santo Domingo Church
    ‪7 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, minibar

Standard Room

8.6 out of 10
Excellent
(74 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room

7.4 out of 10
Good
(17 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room (2 Double Beds)

Premium bedding, down duvets, pillow-top beds, minibar

Standard Room (2 Double Beds)

8.4 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (2 Double Beds)

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room (2 Double Beds)

7.2 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 Adults)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite (Extra Bed 3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

NH Puebla Centro Histórico

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and a business centre. Housekeeping is available on request.
NH Puebla Centro Histórico offers 180 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at NH Puebla Centro Histórico. During your stay, you're just a quick walk from Zócalo de Puebla. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the clean guestrooms
  • Just a 5-minute walk from Zócalo de Puebla and 7 minutes by car from Angelopolis Commercial Center
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Puebla Centro Histórico offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 11 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly NH Puebla Centro Histórico. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Puebla hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.
NH Puebla Centro Histórico has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (MXN 100 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: MXN 450 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (return)
  • Self-parking fee: MXN 100 per day
  • Pet fee: MXN 450 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel NH Puebla
Nh Hotel Puebla
Nh Puebla Hotel Puebla
NH Puebla Centro Histórico Hotel
Nh Puebla Centro Historico
NH Puebla
NH Puebla Centro Histórico Hotel
NH Puebla Centro Histórico Puebla
NH Puebla Centro Histórico Hotel Puebla

NH Puebla Centro Histórico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 846 out of 1547 reviews
Rating 8 - Good. 406 out of 1547 reviews
Rating 6 - Okay. 170 out of 1547 reviews
Rating 4 - Poor. 71 out of 1547 reviews
Rating 2 - Terrible. 54 out of 1547 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

6/10 Okay

Veronica

Travelled with partner
Liked: Cleanliness
En general, todo fue excelente. El personal fue muy amable y el desayuno estuvo delicioso. Sin embargo, la habitación no cumplió con lo esperado ni con lo que se mostraba en las fotos de la página. Sería bueno considerar algunas mejoras en ese aspecto. Aun así, agradezco la atención durante mi estancia.
Stayed 1 night in Nov 2025

8/10 Good

Edgar

Stayed 2 nights in Nov 2025

8/10 Good

Carlos G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay with easy access to many attractions in downtown Puebla.
Stayed 2 nights in Nov 2025

6/10 Okay

Jose, Oceanside

Overall was ok
Stayed 2 nights in Nov 2025

4/10 Poor

Juan C

Travelled with partner
Disliked: Cleanliness, amenities
Room was not clean and service wasn’t as good as other NH hotels. We asked for an iron Saturday evening and did not get one until Monday morning after asking multiple times. No coffee or micro wave at the room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Miguel

Stayed 6 nights in Nov 2025

4/10 Poor

Julian, Laverne Ok

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room dirty, no water to drink.
Stayed 1 night in Oct 2025

6/10 Okay

Jean

Liked: Cleanliness, staff & service
Bon rapport qualité prix. Mais les petits-déjeuners, quand des bus de voyage organisé ont rempli l'hôtel, sont très désagréables pour qui cherche un peu de calme le matin. Il arrive que les chambres soient faites un peu tard en après-midi, voire passé 18:00, ce qui limite l'accès pour la sieste.
Stayed 7 nights in Nov 2025

8/10 Good

Tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Oct 2025

10/10 Excellent

LUZ, Hollywood

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay in downtown, great location for visiting major points of interest and museums. The staff is very friendly.
Stayed 1 night in Oct 2025

6/10 Okay

Paqko

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is very well located, comfortable, good breakfast, but the lobby looks a bit unattended, the lobby lady's room was dirty (3 toilets and all dirty).
Stayed 1 night in Oct 2025

8/10 Good

Arturo

Travelled with family
Liked: Staff & service, property conditions & facilities
We had a few things like the security box was broken , some fluid running water during many hours and rare sounds like guns in the very early morning.
Stayed 3 nights in Oct 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B
Stayed 1 night in Oct 2025

2/10 Terrible

silvia irene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésima experiencia. Llegué ya noche al hotel casi 11 pm. Me entregaron un cuarto. Mi reserva era de dos camas camas que estaba llena de pelos , sábanas sucias. Hablé a recepción y mandaron a seguridad a checar con un rodillo de quitar pelos. Le dije que si era una broma !!! . Yo le dije que no iba a dormir con mi hija ahí . No les quedó más opción que darme otro cuarto. Ya cansada nos pasamos al otro cuarto. No me pidieron disculpas de recepción o alguien hablaría conmigo como el gerente o algo . Baños sucios llenos de moho, pelos , la tina sucia. Muy mal todo no es como en las fotos la verdad evítense de ir. La alberca sucia y no estaba en servicio. El peor hotel que me he quedado en Puebla .
Stayed 7 nights in Oct 2025

10/10 Excellent

Bryan

Stayed 1 night in Sep 2025

10/10 Excellent

Luis H

Stayed 4 nights in Oct 2025

10/10 Excellent

Angel

Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the center of everything and close to everything
Stayed 1 night in Sep 2025

10/10 Excellent

Arun

Stayed 2 nights in Oct 2023

2/10 Terrible

LUZ VICENTE

Stayed 4 nights in Sep 2025

6/10 Okay

Jose

Travelled with family
Liked: Staff & service, amenities
The location is great ,staff is very friendly and helpful, great parking. Hotel rules and policies limits staff for guests needs . Unfortunate batrooms had some mold, sinks with a yellow rim,bathroom black rims, water gets out of shower and make a big poodle in the outside, dirty furniture
Stayed 1 night in Sep 2025

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Stayed 1 night in Sep 2025

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