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Quinta Real Puebla

4.0 star property
VIP Access

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Photo gallery for Quinta Real Puebla

3 restaurants, breakfast served
3 restaurants, breakfast served
Interior detail
Building design
Premium Doble King | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

View in a map
Av. 7 Poniente 103 Col. Centro, Col. Centro Histórico, Puebla, PUE, 72000
  • Puebla Cathedral
    ‪3 min walk‬
  • Zócalo de Puebla
    ‪3 min walk‬
  • Puebla Convention Center
    ‪12 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Novicias Cama King Size

Novicias Cama King Size | Premium bedding, in-room safe, desk, iron/ironing board

Novicias Cama King Size

9.4 out of 10
Exceptional
(22 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Novicias 2 Camas Dobles

Novicias 2 Camas Dobles | Premium bedding, in-room safe, desk, iron/ironing board

Novicias 2 Camas Dobles

9.8 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Gobernador

Suite Gobernador | Premium bedding, in-room safe, desk, iron/ironing board

Suite Gobernador

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación Superior Cama King Size

Habitación Superior Cama King Size | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Superior Cama King Size

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Superior 2 Camas

Habitación Superior 2 Camas | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Superior 2 Camas

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Gran Clase Cama King Size

Habitación Gran Clase Cama King Size | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Gran Clase Cama King Size

9.8 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Gran Clase 2 Camas

Habitación Gran Clase 2 Camas | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Gran Clase 2 Camas

7.6 out of 10
Good
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for New Class Doble Queen

New Class Doble Queen | Premium bedding, in-room safe, desk, iron/ironing board

New Class Doble Queen

  • 20 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Queen

Premium Queen | Premium bedding, in-room safe, desk, iron/ironing board

Premium Queen

  • Sleeps 3
  • 2 Queen Beds

View all photos for Novicias Cama Matrimonial

Novicias Cama Matrimonial | Premium bedding, in-room safe, desk, iron/ironing board

Novicias Cama Matrimonial

8.0 out of 10
Very good
(13 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitación Gran Clase Cama Matrimonial

Habitación Gran Clase Cama Matrimonial | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Gran Clase Cama Matrimonial

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for New Class King

New Class King | Premium bedding, in-room safe, desk, iron/ironing board

New Class King

  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Real King

Premium bedding, in-room safe, desk, iron/ironing board

Real King

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Doble Queen

Deluxe Doble Queen | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Doble Queen

  • Sleeps 3
  • 2 Queen Beds

View all photos for New Class Queen

New Class Queen | Premium bedding, in-room safe, desk, iron/ironing board

New Class Queen

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Doble

Deluxe Doble | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Doble

  • 23 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Doble King

Premium Doble King | Premium bedding, in-room safe, desk, iron/ironing board

Premium Doble King

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

Quinta Real Puebla

Luxury hotel with 3 restaurants and full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and spa services.
Quinta Real Puebla offers 84 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. 65-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SORELLE. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Quinta Real Puebla. During your stay, you're just a quick walk from Zócalo de Puebla. Free WiFi in public areas, 3 restaurants and a full-service spa are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Indulge with massages at SORELLE
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Zócalo de Puebla and 5 minutes on foot from Puebla Cathedral
Quinta Real Puebla offers its guests a full-service spa and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Quinta Real Puebla. Parking is available for a fee.

This 4-star Puebla hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Refectorio – This restaurant serves breakfast, lunch and dinner.
Mezcaleria Las Novicias – On-site bar. Open daily.
Nevados – On-site restaurant. Open daily.
Panareo – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Valet parking on site (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 185 to 235 for adults and MXN 115 to 115 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Mezcaleria Las Novicias
  • Nevados
  • Panareo
  • Refectorio

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Low-height counter and sink
  • No lift
  • Smooth flooring in room
  • Wheelchair accessibility

More

  • 4 floors
  • Banquet hall
  • Built in 1596
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 185 to 235 for adults and MXN 115 to 115 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Quinta Real Hotel Puebla
Quinta Real Puebla
Quinta Real Puebla Hotel
Quinta Real Puebla Hotel
Quinta Real Puebla Puebla
Quinta Real Puebla Hotel Puebla

Quinta Real Puebla Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 649 out of 1001 reviews
Rating 8 - Good. 191 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Erika

Stayed 2 nights in Jun 2025

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately my partner and I weren’t fully briefed on Puebla when we booked our stay. We definitely would’ve shifted our itinerary to stay and explore a couple more days. We did get to do some exploring in the hotel, and it was beautiful and fascinating. Highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Nikolai

Liked: Cleanliness, amenities, property conditions & facilities
Built in a former monastery, it has unique feeling of touching the history without leaving your comfort. Friendly stuff and upscale shopping available
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent service from Roberto Barra at Bar and everyone at front desk, facility was beautiful.. great all around
Stayed 8 nights in May 2025

10/10 Excellent

Jose

Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo Alberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in May 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to have a good experience of history this is the place. My room was beautiful high ceilings and the decoration was beautiful, also the surrounding areas were very nice and decoración. I only wish they had a small refrigerator in the room, but everything is very close to buy wherever you need. The personal stuff is very friendly, I will definitely comeback.
Stayed 6 nights in May 2025

8/10 Good

LInda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were quiet and comfortable, there was rain shower head and your hair was got wet and the shower was very small. Overall a beautiful hotel in a great location
Stayed 7 nights in Apr 2025

10/10 Excellent

Alfredo

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
So nice place
Stayed 1 night in Mar 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean and I loved the aesthetics
Stayed 3 nights in Apr 2025

10/10 Excellent

ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Ramiro

Travelled with partner
Liked: Cleanliness, amenities
We enjoy the people very pleasant Very nice hotel to stay, I will come back again
Stayed 3 nights in Apr 2025

10/10 Excellent

Sergio Garcia del

Liked: Cleanliness, property conditions & facilities
A
Stayed 1 night in Mar 2025

10/10 Excellent

marta

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb! Would not stay anywhere else in Puebla. Safe and central to everything. Excellent customer service. Vanessa was professional and super helpful. My only regret is not having a slightly bigger room with a mini fridge.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city center location. Beautiful colonial style hotel with quaint spaces to enjoy. Good food. Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

MARTHA

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cool
Stayed 3 nights in Mar 2025

6/10 Okay

Juan

Travelled with family
Liked: Cleanliness, staff & service
Staff
Stayed 2 nights in Mar 2025

6/10 Okay

Juan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noise, door had a crack on the frame, room to close to the street
Stayed 2 nights in Mar 2025

6/10 Okay

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the historic area
Stayed 3 nights in Feb 2025

10/10 Excellent

CLAUDIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Puebla
Stayed 6 nights in Aug 2024

2/10 Terrible

Ricardo Esteban

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not care to work in remodeling even at late night. Could not sleep and had to leave property. Staff did not care and Expedia shall take care of the problem. Horrible experience!
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis

Stayed 2 nights in Jan 2025