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Tru By Hilton Puebla Angelopolis

Property class: 3.5

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Photo gallery for Tru By Hilton Puebla Angelopolis

A modern interior with yellow chairs, a hanging chair, and large windows.
A modern hotel building with a prominent 'tru by Hilton' sign, multiple floors, and a covered entrance area.
A modern interior with a vending machine, shelves stocked with snacks, and a circular ceiling light fixture.
A hotel room with a large window offering a view of a cityscape, including roads, buildings, and greenery.
A modern interior with orange and yellow chairs, a herringbone-patterned floor, and a large window offering a view of the outside.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Atlixcayotl 2528, San Andrés Cholula, Puebla, 72830
  • Place, International Baroque Museum
    ‪1 min walk‬
  • Place, University Cultural Center of BUAP
    ‪8 min walk‬
  • Place, Angelopolis Commercial Center
    ‪5 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A bedroom with a large window, a bed with white bedding, and a blue wall.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a colorful wall, and a wooden wardrobe.

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Beds W/Walk In Shower

A hotel room with a bed, two bedside tables, a lamp, and a wall with a zigzag pattern.

2 Queen Beds W/Walk In Shower

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

1Queen Mobility / Hearing Acc Roll In Shower

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Lobby
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  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,080 reviews
The price is €77
includes taxes & fees
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About this property

Tru By Hilton Puebla Angelopolis

This smoke-free hotel features a restaurant, a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available once per stay.
Tru By Hilton Puebla Angelopolis offers 160 air-conditioned accommodations with a safe and complimentary bottles of water. Select Comfort beds feature premium bedding. A pillow menu is available. Digital televisions are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This San Andrés Cholula hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Tru By Hilton Puebla Angelopolis, you'll be within walking distance of International Baroque Museum. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a 24-hour business centre, a lift and coffee/tea in a common area
  • On-site recreation includes a gym
  • 10 minutes by car from Great Pyramid of Cholula and 11 minutes from Zócalo de Puebla
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a 24-hour business centre and coworking spaces. The business-friendly Tru By Hilton Puebla Angelopolis also features a fitness centre, coffee/tea in common area, and a lift. Free self parking and valet parking are available.

This 3.5-star San Andrés Cholula hotel is smoke free.

Guests are served a free continental breakfast daily.
Tru By Hilton Puebla Angelopolis has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free continental breakfast available daily
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Air hockey
  • Books
  • Foosball table
  • Games
  • Gym

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (99 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Hardwood flooring in room
  • Lift (119 centimetre wide door)
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 2025
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Smoking not allowed
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tru By Hilton Puebla Angelopolis

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 714.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 714.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number SI
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Tru By Hilton Puebla Angelopolis Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 243 out of 291 reviews
Rating 8 - Good. 32 out of 291 reviews
Rating 6 - Okay. 10 out of 291 reviews
Rating 4 - Poor. 5 out of 291 reviews
Rating 2 - Terrible. 1 out of 291 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Eduardo Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente menu
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

norma angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Charlie

Liked: Cleanliness, amenities, property conditions & facilities
At first when I get there took like an hour and half to get my room…staff said room was ready so was a little disappointed…But the hotel was beautiful and brand new built 3 months ago super clean nice rooms very confortable bedding
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marco A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms Are Super Clean, the Hotel itself looks Brand New unless it was recently renovated. The Location is perfect its a Very Safe Area and about 20mins-40mins from el Centro (Zocalo) Puebla. Depends on the time of your commute… You have many restaurants to choose from nearby. Its a very convenient location. I would definitely recommend this Location. I will return to this place again if Im in the area. Also Family Friendly Location. Staff is very nice and accommodating. Thank you Tru Hilton for an exceptional First Experience. Marco Antonio Muniz
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alejadrlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suoer
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

FRANCISCO JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia. Las instalaciones están limpias y en excelente estado. El desayuno buffet es muy rico y con buena variedad. El personal es amable, atento y servicial. Lo recomiendo ampliamente. ⭐⭐⭐⭐⭐ Lo único que no puedes ver plataformas como Netflix, solo tienen canales ya establecidos en sus pantallas.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

José Luis

Liked: Staff & service, amenities, property conditions & facilities
Todo fue excelente!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Fermín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la atención, y sus habitaciones muy limpias
Stayed 3 nights in May 2026
Verified review

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación un poco reducida, pero muy bonita y el desayuno muy bien tambien
Stayed 1 night in May 2026
Verified review

10/10 Excellent

KAREN ESTEPHANIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel nuevo muy bonito
Stayed 2 nights in May 2026
Verified review

8/10 Good

Saul

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
HOTEL MUY BONITO, SE VE CASI NUEVO, DESAYUNO EXCELENTE. LO UNICO MALO ES QUE EL PERSONAL DE LA RECEPCION NO ES ATENTO Y UN POCO GROSERO, SOBRE TODO EN EL TURNO DE LA NOCHE. SOLICITE CON TIEMPO UNA HABITACION EN EL SEXTO PISO Y NO ME LA DIERON A PESAR DE HABERLA SOLICITADO Y ME HABIAN DICHO QUE NO HABIA PROBLEMA
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jose Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación todo bien, ubicación del hotel perfecta y de facil acceso
Stayed 1 night in May 2026
Verified review

10/10 Excellent

jose eugenio montaño

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. Menos el personal del estacionamiento 🙄
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel se encuentra en una gran zona, enfrente del museo del Barroco. Las habitaciones sencillas pero limpias y cómodas, con aire acondicionado. Perfecto para niños. El lugar cuenta con unas amenidades increíbles, como área de juegos. Tiene un pizarrón que para los que es su primera vez en Puebla, les puede parecer muy interesante las grandes recomendaciones que propone el hotel para los turistas. El desayuno muy bueno, fuera de que te sirven huevo o café, aquí te presentan pan dulce, fruta y jugos naturales. Tiene solo valet parking, lo cual es un poco inconveniente si uno quiere estacionar su auto por su cuenta.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Carlos Díaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

MARCO ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, muy buen servicio y las instalaciones muy cómodas
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities
Personal muy atento y amable. Limpieza excelente. Y todo el tiempo puedes tener café o té caliente en el Lobby.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increible la experiencia de hospedaje en este hotel de la cadena Hilton, instalaciones nuevas, agradables, habitaciones muy bien equipadas, personal muy amable, los alimentos tanto del room service como del comedor en Planta Baja muy buenos, el servicio de buffet de desayuno excelente, muy variado, rico y fresco. Excelente opción para hospedarse en Puebla.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendamos ampliamente el Hilton Tri, todo bien, cómodo, limpio, entrada y salida fácil, personal atenta y sincera.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tod rico, fresco, calientito
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Terrible. No funcionaba el clima y eso que lleva 6 meses que lo inauguraron. Me fué imposible dormir, estaba intentando descansar aunque el cuarto no tenía ni oxigeno porque no circulaba el aire. Mandaron a un tecnico a las 2.30am y dijo que ya había quedado, solo para que 45 min después me cambiaran a otra habitacion que tenia el mismo problema. Aparentemente el sistema AC de todo el edificio (nuevo!) no funciona!!! Aunque les agradezco por devolverme parcialmente lo que pagué y por el desayuno…. Pero no dormí casi nada!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, amenities
Nueva la habitación
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es sumamente amable y atento. El desayuno bien, es mejorable pero siempre hay alguna opción y están totalmente abiertos a mejorar. La ubicación es buena, definitivamente si regresaría.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ivet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, camas y almohadas confortables, personal amable y muy profesional, desayuno adecuado
Stayed 3 nights in May 2026