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Hotel Jakue

3.0 star property

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Photo gallery for Hotel Jakue

Exterior
Restaurant
Tree House | Desk, free WiFi, bed sheets
Superior Double Room | Desk, free WiFi, bed sheets
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Breakfast available
  • Parking included

Explore the area

View in a map
Irunbidea 34, Puente La Reina, 31100
  • Place, Iglesia del Crucifijo
    ‪6 min walk‬
  • Place, Iglesia de Santiago
    ‪11 min walk‬
  • Place, Romanesque Bridge of Puente la Reina
    ‪16 min walk‬
  • Airport, Pamplona (PNA)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi, bed sheets

Standard Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Twin Room

Basic Twin Room | Desk, free WiFi, bed sheets

Basic Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Desk, free WiFi, bed sheets

Family Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Tree House

Tree House | Desk, free WiFi, bed sheets

Tree House

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Jakue

Suburban hotel with coffee shop/cafe and restaurant
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a library and tour/ticket assistance.
Hotel Jakue offers 28 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

During your stay at Hotel Jakue, you're just a quick walk from Iglesia del Crucifijo. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a terrace
  • Within a 10-minute walk of Iglesia del Crucifijo and Iglesia de Santiago
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at Hotel Jakue. Self parking is free.

This 3-star Puente La Reina hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:00 AM.
Hotel Jakue has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in room
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 15 February:
  • Dining venue
  • Laundry facilities

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 60.00 per vehicle (return)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Jakue
Hotel Jakue Puente La Reina
Jakue
Jakue Hotel
Jakue Puente La Reina
Hotel Jakue Hotel
Hotel Jakue Puente La Reina
Hotel Jakue Hotel Puente La Reina

Hotel Jakue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 87 out of 176 reviews
Rating 8 - Good. 55 out of 176 reviews
Rating 6 - Okay. 22 out of 176 reviews
Rating 4 - Poor. 8 out of 176 reviews
Rating 2 - Terrible. 4 out of 176 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Janick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

joao pedro, Frt Lauderdale

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2025

6/10 Okay

Ali

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel with good facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alfons

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect
Stayed 1 night in Jun 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Stayed 1 night in May 2025

8/10 Good

khairalnnesa, Dubai

Travelled with group
Liked: Amenities, property conditions & facilities
Nice little hotel
Stayed 1 night in May 2025

10/10 Excellent

Marianne

Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Paul

Stayed 1 night in Dec 2024

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a 10 minute walk into the town centre, the staff are incredibly friendly and helpfull. There's plenty of on site parking, it's quiet and clean. Unfortunately the hotel restaurant is closed at this time of year, but there are plenty of restaurants and bars to choose from in town.
Stayed 3 nights in Nov 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of three stayed there for one night and had a pleasant stay. It is right on the Camino, so it is perfect for pilgrims. They have a restaurant on site, so we didn’t have to venture into town to get dinner. Our room is huge, with two single beds and one queen bed. However, the single beds are placed oddly in the room, so one could bash one’s head getting up. But, otherwise, everything is good.
Stayed 1 night in Jun 2024

8/10 Good

Maha, Haifa

Travelled with partner
Liked: Cleanliness, amenities
Great value for the money. Very quiet.
Stayed 1 night in Sep 2024

6/10 Okay

Adam

Liked: Staff & service, property conditions & facilities
No WiFi bc it was raining, front desk staff was fine, cafe staff just okay, location good right outside town
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and really comfortable. English speaking staff which was helpful. Great stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great location close to village plenty of restaurants , lovely hotel pet friendly, good parking
Stayed 1 night in Jul 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just out of Pamplona
Stayed 2 nights in Jul 2024

10/10 Excellent

Luz, Ormond beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Jul 2024

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities, room comfort

Camino route

On the intersection
Nice coffee and snacks
Welcomed bath
Stayed 1 night in Jun 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location on the camino. Dinner was great and the restaurant staff was very attentive.
Stayed 1 night in May 2024

10/10 Excellent

Esther

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024

8/10 Good

Hector, Carmel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay if you’re walking the Camino. Nice facilities and close to downtown, whitinwalking distance.
Stayed 1 night in Apr 2024