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Bahia Principe Explore San Felipe

4.0 star property

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Photo gallery for Bahia Principe Explore San Felipe

Outdoor pool, pool loungers
Property video
Aerial view
Desk, blackout curtains, iron/ironing board, free WiFi
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida de Colon , 22, Puerto de la Cruz, Tenerife, 38400
  • Place, Tenerife Beaches
    ‪7 min walk‬
  • Place, La Paz Lookout
    ‪9 min walk‬
  • Place, Plaza del Charco
    ‪12 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪69 min drive‬

Room options

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Sea View

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Sea View

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Junior Suite

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room (Teide View )

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room (Teide View )

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom (2 Adults + 2 Children)

Desk, blackout curtains, iron/ironing board, free WiFi

Junior Suite, 1 Bedroom (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Sea View (2 adults and 1 child)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Sea View (2 adults and 1 child)

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (2 adults and 1 child)

Desk, blackout curtains, iron/ironing board, free WiFi

Junior Suite (2 adults and 1 child)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room (2 Adults + 1 Child)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room (Teide View 2 adults + 1 child)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room (Teide View 2 adults + 1 child)

  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

Similar properties

Property grounds
H10 Tenerife Playa
Puerto de la Cruz
  • Pool
  • All-inclusive plans available
  • Kids’ pool
  • Free Wi-Fi
4.0 out of 5, Very good, 470 reviews
The price is €88
includes taxes & fees
21 Jun - 22 Jun
H10 Tenerife Playa

About this property

Bahia Principe Explore San Felipe

At Bahia Principe Explore San Felipe, spend the day playing on the nearby beach then return to dine at one of the hotel's 3 restaurants.
Bahia Principe Explore San Felipe offers 261 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to furnished balconies. Satellite televisions are provided. Bathrooms include a combined bath/shower unit and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at Bahia Principe Explore San Felipe. During your stay, you're just a quick walk from Lago Martianez Swimming Pools. Free breakfast, free WiFi in public areas and 3 restaurants are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a free children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a playground
  • Just a 4-minute walk from Lago Martianez Swimming Pools and 8 minutes on foot from Tenerife Beaches
Some rates at Bahia Principe Explore San Felipe are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Bahia Principe Explore San Felipe offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 2594 square feet (241 square metres) and includes conference space. A fitness centre, a terrace, and a complimentary children's club are also featured at the family-friendly Bahia Principe Explore San Felipe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Main Restaurant Teide – This restaurant serves breakfast, lunch and dinner.
Italian Portofino – Overlooking the garden, this restaurant only serves dinner. Reservations are required. Open selected days.
Mediterraneo – Overlooking the garden, this restaurant only serves dinner. Reservations are required. Open selected days.

All-inclusive details

All-inclusive room rates at Bahia Principe Explore San Felipe are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Basic alcoholic drinks included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Italian Portofino
  • Main Restaurant Teide
  • Mediterraneo

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,594 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1965
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 15 per day
  • In-room safe fee: EUR 3.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.

Property is also known as

Sunlight Bahia Principe San Felipe Hotel Puerto de la Cruz
Bahia Principe San Felipe Hotel
Bahia Principe San Felipe Hotel Puerto de la Cruz
Bahia Principe San Felipe Puerto de la Cruz
Bahia Principe San Felipe Tenerife/Puerto De La Cruz
Sunlight Bahia Principe San Felipe Puerto de la Cruz
Bahia Principe Sunlight Felipe
Sunlight Bahia Principe San Felipe
Bahia Principe Sunlight San Felipe Hotel
Bahia Principe Sunlight San Felipe Puerto de la Cruz
Bahia Principe Sunlight San Felipe Hotel Puerto de la Cruz

Bahia Principe Explore San Felipe Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 108 out of 319 reviews
Rating 8 - Good. 141 out of 319 reviews
Rating 6 - Okay. 37 out of 319 reviews
Rating 4 - Poor. 17 out of 319 reviews
Rating 2 - Terrible. 16 out of 319 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Great staff Good food and drink Hotel lovely and clean
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
The best tropical destination yet. We felt really safe and cared for.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Anemette

Liked: Staff & service, amenities
View to the sea - Staff - reception, bar, restaurant
12. floor
Pool
Evening
12. floor - corner huge balcony
Stayed 11 nights in Oct 2025
Verified

10/10 Excellent

Christopher Charles

Liked: Cleanliness, amenities, property conditions & facilities
First Class
Stayed 13 nights in Jan 2026
Verified

8/10 Good

Stanley

Liked: Staff & service
Good
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Tibor

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, especially Lucia.
Stayed 4 nights in Sep 2025
Verified

2/10 Terrible

Barry

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A very disappointing hotel in desperate need of refurbishment. Our Junior Suite was nothing like the photographs in the hotel promotion. It was a dark gloomy room with dangerous wiring. The tv couldn't be plugged in and the door to the balcony wouldn't lock. (We were on the first floor and the unlocked door was a real worry.) The food was mediocre. Entertainment left a great deal to be desired.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Walt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and amazing staff!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Andrew Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Always eager to help guests.
Stayed 5 nights in Jun 2025
Verified

2/10 Terrible

Ewelina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommend to anyone. Never stay there again. We paid almost $500 per night and it was wast of money. We had cockroaches in the room. Room was old. They charge €15 per night per car. Never find parking on the street. We had breakfast and dinner included in the price but we had to pay for the water at dinner (anything do drink you have to pay). Never happed in different hotel. This hotel is overpriced.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
💪🌎
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a great sea view, close to Puerto De La Cruz historical center, nice staff, good food. Good place to relax. A few more deckchairs by the pool and a few more parking spaces would be welcome
Stayed 6 nights in Oct 2023
Verified

4/10 Poor

Steve

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location. Front of sea and close to all resto. Buffet is so so. Lot of eldery german Hard bed. Smell. A/C with dust Ot is a 3 *
Stayed 7 nights in Feb 2025
Verified

4/10 Poor

Aimee

Disliked: Cleanliness, property conditions & facilities, room comfort
We had a really disappointing experience at this hotel. It is definitely not 4 stars, 3 if you get a renovated room, less if you’re in the others (which make up the majority). We were given the latter to start with and the room was shabby and dirty, paint peeling off all of the furniture and mould in the bathroom. The food was average (avoid the a la carte restaurants completely as these are worse, and charge you if half board). The pool area is nice and it’s a convenient location. The spa was nice but again this is an extra charge and not made clear. Some staff cheerful and helpful, others are really rude. Not quite sure how this hotel has the ratings it does, maybe from a few returning customers. I’d definitely avoid.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 4 nights in Oct 2023
Verified

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
The staff
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value clean and friendly stay

Excellent stay. Great value. Food was great staff friendly. Loved it when staff showed you to a table rather than the usual all inclusive scrum to get seated together. Food refreshed frequently and wide variety to suit picky kids. Hardly any queues to bar. Ok the lifts are a bit slow but if that’s the negative …. Definitely visit again
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
First class
Stayed 14 nights in Dec 2024
Verified

8/10 Good

Jade

Liked: Cleanliness, staff & service, amenities
The good: We had a great time. Everything was very clean and the staff was very attentive. The entertainment staff did an amazing job with the kids. The food was always good and plentiful as were the drinks. The location couldn't have been more perfect. The bad:Elevators definitely need serviced. Showers have poor water pressure. The air conditioning didnt work on our first night and there was a leak in our ceiling. One bartender always seemed a bit grumpy. All of the entertainment was geared towards the kids leaving the adults with only drinking to entertain ourselves.
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Rolf

Liked: Cleanliness, staff & service
Nice view, polite personel, nice ground floor and park with pool area. Room floors and room were looking a bit tired after many years. Over all impression is good and it was a pleasent stay. overallin use.
Stayed 7 nights in May 2023
Verified

4/10 Poor

Antonio

Poor quality

Hotel needs to be renovated urgently!
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Hugh

Liked: Cleanliness, staff & service, amenities
Food was good, pool area well taken care off and staff in the pool bar area well helpful and very friendly. The lounge bar often had queues in the evening thought the staff worked very hard to keep things moving. Didn’t like the fact that only local spirits on offer for all inclusive and full price charged for branded spirits. Other hotel I have visited charged a supplement not full price.
Stayed 12 nights in Jun 2022
Verified

8/10 Good

Sarah Marie

Liked: Staff & service
Disliked: Property conditions & facilities
The Hand Shower was broken, so you only can shower when sitting. The big pool was a bit heated, kids pool was freezing cold, not good for our 3 y o. The view from our room was perfekt. We had cockroaches in our room. The dinner was good for me, great salad buffet. But not for my husband, meat and main dishes were not good in quality and selection. To use the inside pool in the spa you need to pay 15€ per person a day. For one small pool the kid would use for maybe an hour, this is way too expensive. Didn’t expect to pay anything, not very attractive.
Stayed 8 nights in Jan 2024
Verified

6/10 Okay

Davis Gordon

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We stayed for 10 days. Booked a suite. We originally were on the 16th floor with a mountain view, the room was fine, except for the railing being wobbly. We wanted an ocean view and the front desk was kind enough to give us 2 different suites to choose from. Both were nice, we ended up on the 9th floor. The whole hotel is dated. Like a time warp to the 90's. It's clean and generally well maintained but it's in need of a serious update. The food was not great. Especially for someone with food allergies. A sign saying "Assorted Meat" doesnt cut it. We mostly ate at local restaurants because the buffet was so poorly labelled. The signs for chicken and pork were reversed at one point. There was seafood next to the salads etc. Lunch was... well it was gross. Im not a health nut, but theres no way I was going to eat anything from the lunch options. The A La Carte restaurants... its the same restaurant. Just different nights have different themes. The food was ok at best. Not really worth the hype. Water was a huge issue. You get 2 bottles of water per room per day. Thats it. Dont ask for more. And if you miss the delivery, the front desk will just tell you to go fill a cup in the bar. The bar staff will tell you to go ask the front desk for bottles, it's an endless loop of never-ending thirst. The location is amazing, the town is amazing. The service staff were great, the housekeepers were fabulous. I would go back to the town, but likely not to this hotel.
Stayed 10 nights in Dec 2025
Verified

6/10 Okay

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities

What could have been great, ruined.

The good: The hotel grounds are super nice with lots of vegetation Great amenities Food was pretty good and had decent variety Room was comfortable and spacious AMAZING location and views! Close to everything, close to airport Staff is super nice The not so good: The beds are super hard, so if that is an issue for you, ask for a topper at reception Room would smell mouldy and horrible when AC ran too long. Took 4 days to only partially resolve, but was still smelling bad when we left. It is no smoking, but everyone smokes on their balcony, so we could never keep the patio door open. Pool steps were super slippery, ended up spraining my foot mid way through our stay. Even though the food had good variety, items that were more popular always ran out quickly and had trouble being refilled. Parking spaces are SUPER TIGHT Day 2: Someone took our parking spot and we had to be relocated. The horrible: A group of football players took over the hotel causing chaos, constant noise, taking over the pool, buffet, bars. They completely ruined our experience and the front desk could only shrug and say "Sorry" without doing anything. They ended up leaving 2 days before we left, so 4 days of our vacation of getting woken up all the time, having absolutely no fun at the pool and not being able to get any peace eating at the buffet. The hotel did not really care about our constant complaints on this topic, even though they were reactive for other topics.
Stayed 6 nights in Jun 2025