Hotel Don Candido

1.0 star property

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Photo gallery for Hotel Don Candido

Sun deck
Superior Triple Room | Memory-foam beds, desk, laptop workspace, blackout curtains
Daily buffet breakfast for a fee
Point of interest
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
C. de Portugal 10, Puerto de la Cruz, Santa Cruz de Tenerife, 38400
  • Place, Taoro Park
    ‪3 min walk‬
  • Place, La Paz Lookout
    ‪15 min walk‬
  • Place, Loro Park
    ‪10 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪73 min drive‬

Room options

Basic Double Room

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Superior Studio Suite

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

Basic Single Room

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Studio

8.8 out of 10
Excellent
(3 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Economy Double Room

  • Garden view
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed
  • Free Wi-Fi

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Triple Room

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

Standard Studio

  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

Family Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds
  • Free Wi-Fi

Similar properties

About this property

Hotel Don Candido

Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and a 24-hour business centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a children's pool and a library. Weekly housekeeping is available.
Hotel Don Candido offers 23 accommodations with a ceiling fan and blackout curtains. Beds feature memory foam mattresses. 32-inch Smart televisions come with satellite channels.

Bathrooms include a bath. This Puerto de la Cruz hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the helpful staff at Hotel Don Candido. During your stay, you're just a quick walk from Sitio Litre Garden. Free WiFi in public areas, an outdoor pool and a coffee shop/cafe are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Within a 15-minute walk of La Paz Lookout and Taoro Park
Hotel Don Candido offers its guests an outdoor pool and a children's pool. There's a coffee shop/cafe on site. There's an onsite 24-hour business centre.

Public spaces have free WiFi. A rooftop terrace, a library, and a vending machine are also featured at Hotel Don Candido.

This Puerto de la Cruz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Art supplies
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • High chair
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 8.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • In-room safe fee: EUR 2 per day
  • Crib (infant bed) fee: EUR 8.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 7:30 PM.
Guests will receive an access code.
Property Registration Number H-38/4.144
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Don Candido Hotel
Hotel Don Candido Puerto de la Cruz
Hotel Don Candido Hotel Puerto de la Cruz

Hotel Don Candido Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 141 reviews
Rating 8 - Good. 49 out of 141 reviews
Rating 6 - Okay. 18 out of 141 reviews
Rating 4 - Poor. 5 out of 141 reviews
Rating 2 - Terrible. 1 out of 141 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

single rooms we had were excellent. Did not use pool but looked to be in good order. Was a family friendly hotel
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, easy check-in and access, also good breakfast! I should be noted it’s on steep short hill.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Pontus

Liked: Cleanliness, staff & service, amenities
A very calm and cozy hotel with friendly staff, nice pool and a great view from the rooftop. In a calm area.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, that’s very clean tidy and fairly modern. Staff are absolutely brilliant and very friendly would highly recommend.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Stephen Darren

Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely stay at the Don Cadido, i was welcomed on my rrival and the staff were all professional. My room was spacious and clean and the bed was really comfortable. Will definitely stay again
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to rest after the sun day out. Clean and comfortable.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very hospitable and the ambience was welciming. The breakfast displayed all the essentials for a healthy nutritious meal.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Was a really nice stay and the stuff was great!
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Jan

Liked: Staff & service, amenities, property conditions & facilities
We got an good stay
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hotel at quiet area and friendly staff.
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent budget hotel offering very affordable rooms, some with comfortable queen size beds, friendly and efficient service, small pool and a very good buffet breakfast for only 7.5 euros. The facilities are fairly basic and parking is limited in a residential cul-de-sac but it had everything you need at an outstanding value.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rune

Liked: Cleanliness, staff & service
friendly, clean and not expensive little hotel placed a bit up from the town. Not far, ca 1km, but quite steep and not for all without a car. rooms comfortable, but thin walls. no aircondition, window 55Euroextra.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, nice area off main drag
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A large double bed with a bathroom, and lovely balcony at the front. The ceiling fan was used, as there were a few hot nights. Pool area was clean and tidy, and sun loungers were comfortable. A short walk from town centre, and I would use it again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities
Yes.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Elizabeth

The staff was very friendly and helpful!
Stayed 1 night in Oct 2023
Verified

8/10 Good

Kerrie

Liked: Cleanliness, staff & service, amenities
Nice hotel, quiet and clean but there was a funny smell in the bathroom when we first got there but if we kept the toilet seat down the smell went. A couple of my skirts went missing but other than that we enjoyed our stay.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Samzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple comfortable unpretentious room

We had a superior room with a balcony overlooking the pool . I loved the room it was simple but had everything you could need . A coffee machine , fluffy towels , fridge & even a small microwave. It was great value , I would definitely stay here again
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a residential area so it is quiet & safe. Bus transport to all areas of island is located at nearby main road. Walking distance to town centre. If you don't want to walk back up hill to the hotel, take the frequent buses. Plenty of inexpensive cafes/restaurants near hotel. Highly recommended.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Brunella

Liked: Cleanliness, staff & service, property conditions & facilities
Most confortable madrass ever, and large bed. Clean hotel, nice room, and very friendly and helpful staff. The area where the hotel is located is safe and calm - parking on the streets around the hotel Is free, as the hotel advertises, but is very difficult at all times. The breakfast is a little basic- it would improve exponentially with a few fresh options (ex bread / fruit).
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Great for the price… I’d go again!

Great place just a couple of issues but would stay there again 100%. Nobody to greet us on arrival but got key once contact made via phone (after finding number). Wrong room given (double instead of twin). Rectified and had a great stay. Great location - short enjoyable walk from beachfront. Shower temp seemed to be switch either on or off - if you care about that. Helpful staff and trustworthy owner.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Fleurette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Nice hotel in a quiet cul-de-sac. Really friendly staff. No AC in the rooms just a ceiling fan, which wasn’t good enough tbh. Needs a little updating however you get what you pay for.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Karlis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little quiet place with it's own little pool in the shade. Close to car rental and walking distance to the beach and busy areas. Staff very easy going and welcoming. Feels very private. Walls are not very thick - you can hear neighbours, but that's about it. Thanks
Stayed 7 nights in Dec 2023
Verified

8/10 Good

Cedric

Liked: Cleanliness, amenities, property conditions & facilities
You get what you pay. It was clean, the staff was friendly and everything was fine. It was very cheap as well. Just don't expect to much from a 1* hotel. There is a pool and additional breakfest if you like. Just older people or disabled should be aware that you have to "climb a mountain" to get to the hotel.
Stayed 6 nights in Oct 2024