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Hotel Puerto Azul

2.0 star property

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Photo gallery for Hotel Puerto Azul

Hot tub
Property video
Standard Double Room | Down duvets, minibar, in-room safe, desk
Coffee service
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
Del Lomo, 24, Puerto de la Cruz, Santa Cruz de Tenerife, 38400
  • Place, Plaza del Charco
    ‪3 min walk‬
  • Place, Taoro Park
    ‪12 min walk‬
  • Place, Loro Park
    ‪15 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪64 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Down duvets, minibar, in-room safe, desk

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Down duvets, minibar, in-room safe, desk

Standard Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Club Double Room

Down duvets, minibar, in-room safe, desk

Club Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Double Room

City Double Room | Down duvets, minibar, in-room safe, desk

City Double Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Elite Double Room

Elite Double Room | Down duvets, minibar, in-room safe, desk

Elite Double Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Down duvets, minibar, in-room safe, desk

Family Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

Hotel Puerto Azul

Hotel with a full-service spa, 3-minute walk to Plaza del Charco
A full-service spa, a rooftop terrace and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, a microwave in a common area and express check-in are on-site.
Hotel Puerto Azul offers 29 accommodations with tablet computers and minibars. Beds feature down duvets. 37-inch flat-screen televisions come with digital channels. Bathrooms include a shower and hairdryers.

This Puerto de la Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a hot tub. The spa is open daily.
During your stay at Hotel Puerto Azul, you're just a quick walk from Plaza del Charco. Features include free WiFi in public areas, plus a full-service spa and a rooftop terrace. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include a front desk safe, multilingual staff and a lift
  • Steps from Puerto de la Cruz Archaeological Museum and 3 minutes on foot from Plaza del Charco
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Hotel Puerto Azul offers its guests a full-service spa. Public spaces have free WiFi. A rooftop terrace, spa services, and a vending machine are also featured at Hotel Puerto Azul.

This Puerto de la Cruz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 9:00 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 9:00 AM to 11:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (100 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are required to download the property's TTLOCK mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:30 AM - midnight.
This property doesn't offer after-hours check-in. Guests will receive smart lock details. Guests are required to download the property's TTLOCK mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Puerto Azul Hotel
Hotel Puerto Azul Puerto de la Cruz
Hotel Puerto Azul Hotel Puerto de la Cruz

Hotel Puerto Azul Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 31 out of 42 reviews
Rating 8 - Good. 7 out of 42 reviews
Rating 6 - Okay. 3 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

tomasz

Stayed 10 nights in Jul 2025

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little gem

Excellent stay all round
Stayed 3 nights in May 2025

10/10 Excellent

Szymon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place to stay. The room was equipped with a hairdryer and a TV, and there was no need to use a key to get into the room, which was very convenient. The internet was available, and the most important staff member was well-informed about the town and offered helpful recommendations for attractions.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique style hotel

Amazing from being to end Fernando the owner is there daily Staff couldnt do enough for you ...i have to mention Alexandro and Irene who helped me all the time ...and also helped book my next visit in May ...i was allowed to upgrade my room with costs of course The rooms very very modern and clean with everything you would expect Fitness and jacuzzi on the roof terrace ...views very good ...pool towels provided in your room Recetion small but has everything you need ...drinks ...tea etc plus vending machines and the much needed umbrellas ..as it rained a few days ... Good location ...plenty of restaurants and bars ...plus the square a few hundred metres away Not very far to lido if you want a big pool for a few euros A shopping mal about 15 mins walk Bus station 10 min walk ...here you can travel all over the island ...remember to purchase a bono card to cut the price of your journey This hotel is a little gem ...and i dont want to tell everyone incase its fully booked when i want to go xx Thankyou Fernando and staff
Stayed 10 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Thoroughly enjoyed my stay here. Hotel rooms were very clean modern and in general soundproof. Staff were incredibly welcoming, friendly and personable. Thoroughly recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge, Ocala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast
Stayed 6 nights in Feb 2025

10/10 Excellent

richard, Leeds

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely 2 star hotel in the old town. Comfortable bed, great shower and breakfast is good if you take it. Only grip was lack of storage …a few more hooks and maybe shkef would help
Stayed 3 nights in Jan 2025

10/10 Excellent

John Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with helpful staff
Stayed 5 nights in Jan 2025

10/10 Excellent

Ho Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Thomas M, Uelzen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Nov 2024

10/10 Excellent

Mandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fantastic hotel. Perfect location. Free hot & cold drinks. Staff are very helpful
Stayed 7 nights in Nov 2024

10/10 Excellent

Arpan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every second of my stay there
Stayed 4 nights in May 2025

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location in the old town. Also there ist a huge parking lot only a few meters away. The bed was very good, the shower also. A wardrope would be nice, the jacuzzi in the rooftop with that amazing view ist Superb. But the best is the great staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Béatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à dire au top
Stayed 3 nights in Mar 2025

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo recomiendo

Muy buen hotel situado en el casco antiguo.muy cercq de restaurantes y parkings publicos. Equipo muy agradable y profesional
Stayed 9 nights in Mar 2025

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt in der Innenstadt in der Fußgänger Zone und es war ruhig ,sauber angenehm Der Aufenthalt in diesem Hotel kann ich nur empfehlen
Stayed 7 nights in Mar 2025

10/10 Excellent

Ambre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Excellent séjour dans cet hôtel à taille humaine : -emplacement idéal dans le centre, dans une rue calme -Balcon et Spa très agréables -Petit déjeuner : correct mais pourrait être amélioré —> Pas très varié, manque de la pâte à tartiner, les jus de fruits de la machine ont le goût de médicament -Petit bémol pour les oreillers très durs -Le personnel et les femmes de ménage sont très sympas, souriants et au petit soin Je recommande et reviendrai les yeux fermés
Stayed 4 nights in Jan 2025

6/10 Okay

ilirida

Travelled with group
Liked: Cleanliness, amenities
Alessandro war der einzige denn ich positiv empfand! Von allen 3
Stayed 14 nights in Dec 2024

6/10 Okay

Susanna

Stayed 4 nights in Dec 2024

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy agradable en una calle preciosa de Puerto de la Cruz. No he desayunado ningún día pq me parecía demasiado caro teniendo en cuenta las opciones que ofrecían los locales de alrededor. Lo único que no me ha gustado es que la habitación individual no tenía puerta en el baño y a pesar de estar muy limpio, el olor de toda la habitación no era totalmente agradable.
Stayed 2 nights in Dec 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sympa

Bon hôtel 2 étoiles en plein centre de puerto de la cruz. Les chambres sont simples, mais bien ! Il manque juste une petite armoire/meuble pour y mettre des affaires. Chambre calme, personnel très sympa. Petit déjeuné : 10€ : un peu cher pour la qualité des produits. Café / thé / boissons : gratuites c'est un réel +. Parking : attention décembre il y a la fête foraine sur la place donc impossible de garer votre voiture. Cependant je recommande cet hôtel en plein centre et à côté des restaurants.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für Kurzurlaub bestens geeignet und günstig gelegen am westl. Rand der Altstadt.
Stayed 2 nights in Nov 2024

8/10 Good

María Elena

Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos, Camarma de Esteruelas

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024