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Hotel Las Palmas Puerto Morelos

2.5 star property

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Photo gallery for Hotel Las Palmas Puerto Morelos

Rooftop terrace
King Size Room with Balcony | Down duvets, Select Comfort beds, free WiFi
Exterior
King size | Down duvets, Select Comfort beds, free WiFi
Rooftop terrace

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5 av timon, Puerto Morelos, QROO, 77580
  • Place, Jungle Spa
    ‪19 min walk‬
  • Place, Crococun Zoo
    ‪5 min drive‬
  • Place, Dr. Alfredo Barrera Marin Botanical Garden
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

View all photos for Matrimonial Room

Matrimonial Room | Down duvets, Select Comfort beds, free WiFi

Matrimonial Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Down duvets, Select Comfort beds, free WiFi

Double Room

  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for King size

King size | Down duvets, Select Comfort beds, free WiFi

King size

  • Sleeps 2
  • 1 Double Bed

View all photos for King Size Room with Balcony

King Size Room with Balcony | Down duvets, Select Comfort beds, free WiFi

King Size Room with Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Las Palmas Puerto Morelos

A rooftop terrace, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request
Hotel Las Palmas Puerto Morelos offers 18 accommodations, which are accessible via exterior corridors. Select Comfort beds feature down duvets. This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Hotel Las Palmas Puerto Morelos, you'll be within walking distance of Jungle Spa. Free WiFi in public areas, free self-parking and a rooftop terrace are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Amenities include laundry facilities and a rooftop terrace
  • 7 minutes by car from Puerto Morelos Town Square and 14 minutes from Puerto Morelos Beach
  • Beach shuttle service available for a fee
Hotel Las Palmas Puerto Morelos offers its guests a rooftop terrace and laundry facilities. WiFi is free in public spaces. Self parking is free.

This Puerto Morelos hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily) (for a fee)

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Select Comfort mattress

Bathroom

  • Shower
  • Towels provided

More

  • Access via exterior corridors

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 23

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 5

Special check-in instructions

The property charges 3 per cent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 10 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 5 (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 5 per stay
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 48 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.

Property is also known as

Las Palmas Puerto Morelos
HOTEL LAS PALMAS PUERTO MORELOS Hotel
HOTEL LAS PALMAS PUERTO MORELOS puerto morelos
HOTEL LAS PALMAS PUERTO MORELOS Hotel puerto morelos

Hotel Las Palmas Puerto Morelos Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 3 nights in Feb 2023

10/10 Excellent

Kiril

Stayed 4 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel. Close to 5th Avenue, and excellent restaurants in the neighborhood. Fabulous staff. I would definitely stay there again.
Stayed 21 nights in Jan 2023

2/10 Terrible

Ella

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

JAVIER

Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel sympa
Stayed 3 nights in Apr 2022