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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

5.0 star property
VIP Access

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Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Creator video
3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included

Explore the area

View in a map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪13 min drive‬
  • Place, Puerto Morelos Town Square
    ‪17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

9.6 out of 10
Exceptional
(71 reviews)
  • 42 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • 57 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

8.8 out of 10
Excellent
(21 reviews)
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, down duvets, minibar, in-room safe

Honeymoon Suite, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

9.6 out of 10
Exceptional
(5 reviews)
  • 57 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

9.0 out of 10
Wonderful
(6 reviews)
  • 43 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

9.2 out of 10
Wonderful
(13 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Chillout)

10.0 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Paradise Swim-up)

9.8 out of 10
Exceptional
(15 reviews)
  • 42 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise)

9.0 out of 10
Wonderful
(15 reviews)
  • 43 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Adults-only hotel with 4 restaurants and 3 outdoor pools
This smoke-free hotel features 4 restaurants, 3 outdoor pools and a full-service spa. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, 2 poolside bars, 6 bars/lounges and 2 swim-up bars are on-site. Change of towels is available on request
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation includes dining tables. Beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, bathrobes and hairdryers.

This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desk chairs and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a 24-hour fitness centre.
The on-site spa has 9 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive. During your stay, you'll be close to Puerto Morelos Beach. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, 2 swim-up bars and 2 poolside bars
  • Take a swim in the 3 outdoor pools
  • Indulge with massages at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Arrecife de Puerto Morelos National Park and 13 minutes by car from Puerto Morelos Beach
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 3 outdoor swimming pools and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4340 square feet (403 square metres) and includes conference space. The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and 24-hour room service. Free self parking and valet parking are available.

This 5-star Puerto Morelos hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 4 restaurants on site.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • 3 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,340 square feet of conference space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa

More

  • Lifeguards
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 728 out of 1295 reviews
Rating 8 - Good. 300 out of 1295 reviews
Rating 6 - Okay. 162 out of 1295 reviews
Rating 4 - Poor. 48 out of 1295 reviews
Rating 2 - Terrible. 57 out of 1295 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Staff was very friendly. My husband and I were on our honeymoon and enjoyed this resort very much. There were a few things that disappointed us, - no beach (which we expected) we are more pool people but it would have been nice to walk the beach. - The bars close too early, we met a few people there and wanted to continue drinking but landshark closed at 1am so we just sat outside and hung out but it would of been nice to have a few more drinks - The resort is in the middle of nowhere and you can’t just take a walk off the resort which we would of liked - We also went at the end of August where there’s a lot of seaweed and so the smell was very strong If this stuff doesn’t bother you, it’s a great resort. The pool was beautiful, drinks were flowing, food was pretty good and our room was stunning. & it was only a $10-$30 Uber ride to the city.
Stayed 5 nights in Aug 2025

6/10 Okay

Julie Lynne

Travelled with family
Liked: Staff & service
Disliked: Amenities
No Beach No Entertainment Only Draft beer Food for the most part was poor to good. Only one restaurant was good and that was the Italian Cost to buy things expensive Oh did I say no beach and no access to beach. We will never stay there or any other Margaritaville again. We asked to change to there other resort that actually costs less and even though they had plenty of rooms Available they would not allow us. All in all I would say a 4 out of 10.
Stayed 7 nights in Aug 2025

6/10 Okay

Doris Sandra

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Vacation

Stayed 4 nights in Aug 2025

10/10 Excellent

Veronica, Munster

Stayed 4 nights in Aug 2025

10/10 Excellent

Veronica, Munster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great but will never use Expedia again. I missed my original flight and instead of revising my reservation, I was told to book a new reservation and my original would be refunded once the new reservation was confirmed. Well I have been home from my trip for 4 days and I am still fighting for my refund. Expedia keeps trying to blame it on being unable to contact the resort, but I have no trouble reaching anyone with the resort whether through phone or email. Expedia is a scam that only cares about how much they can swindle out of you, not a company that keeps their word, even when it is in writing. I will never use Expedia again since I paid for twice for my vacation.
Stayed 5 nights in Aug 2025

10/10 Excellent

Deanna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Tanika Denisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality staff was excellent at the resort. Very relaxing environment, I will visit the resort Margaritaville again!!
Stayed 3 nights in Aug 2025

10/10 Excellent

allie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 6 nights in Aug 2025

10/10 Excellent

matthew

Stayed 6 nights in Aug 2025

10/10 Excellent

Ian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at Margaritaville! The staff make you feel like family and treat you like you’re in their home! Food was fantastic as well as the drinks. Would highly recommend and will be returning for sure!
Stayed 4 nights in Aug 2025

6/10 Okay

sean michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is nice. I liked the pools, especially the way they are layed out and are close together. The fact that there is absolutely no beach and smells (i know its not their fault) is just hard to take. The food was eh at best, which is also pretty disappointing. I've stayed at plenty of all-inclusive hotels and for this price, Margaritaville Island Reserve Riviera Maya is unfortunately one of my least favorite(and im a huge parrot-head). Not sure i would recommend it.
Stayed 7 nights in Aug 2025

10/10 Excellent

Daaiyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing must stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Carmen

Stayed 4 nights in Aug 2025

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, staff & service
Lots to unpack here. Smelly property, mildew and seaweed. Beach useable right now. Limited dining and entertainment options. Far from any excursion, shopping, and activities otherwise. Reapeated playlist at pools. In room switches and lighting will break up your relationship, if you’re not strong😆 Staff if great, resort is smaller than most but overall a ok place to stay. Very secluded, won’t be a repeat destination for me.
Stayed 7 nights in Aug 2025

8/10 Good

Daryl W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Arthur Shane

Stayed 6 nights in Aug 2025

6/10 Okay

Domingo

Stayed 11 nights in Aug 2025

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities
The 2 restaurants that they have are good but they require reservations so plan ahead. Landshark should always be your backup plan as the food there is amazing as well. The resort/rooms are clean, the entertainment staff are fun, the employees are friendly, the bartenders are fast. The pools however are in rough shape. Most everyone had their feet cut at some point. I noticed a huge chunk of the bottom of the pool missing and crumbling out and notified the bartender. He immediately made a call and they placed mats at the bottom of the pool to cover that. My only concern and it’s a big one….I (female,49yo) was assaulted by a (male 20-30yo) guest and the resorts response was to make him stay in his room from the incident (11pm) until the morning. He first placed me in a headlock from behind and then choked me with his hands. It took 4 men to jump in at Landshark to stop this. I’m sure you wonder why….because I politely declined going to his bed by notifying him I am happily married for 29 years. We witnessed 2 women file reports against their significant others due to physical abuse/destruction of property and nothing was done with those men either. One of the women showed up the next day with fresh bruises on her legs and arms. Safety is a huge concern and I found myself fearing for any woman (or man) that needed help at the resort.
Stayed 5 nights in Aug 2025

10/10 Excellent

Antonina Jelagat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay, professional staff, newer amenities, Cleanliness inside out , great food. Exceeded my expectations, I would recommend this resort to my family and friends.
Stayed 5 nights in Aug 2025

8/10 Good

Camila Javiera Jara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent option for relaxing. It's a bit difficult to leave the place if you don't have internet access, but they sell tours and everything you need at the hotel. If you just want to enjoy some relaxation, good food, drinks, and fun, it's a great option, but if you want to explore Mexico and the beach, it's not recommended, but I still highly recommend the place.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hector, Miami

Stayed 3 nights in Aug 2025

8/10 Good

Mylasia

Stayed 3 nights in Jul 2025

10/10 Excellent

Cloteal Sheree

Liked: Cleanliness, staff & service, amenities
The property was nice and the staff were friendly! Beach access and better food options would make the property better
Stayed 3 nights in Aug 2025

10/10 Excellent

lynnda

Stayed 3 nights in Aug 2025