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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5 star property
VIP Access

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Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

2 outdoor pools
Exterior
Restaurant
Building design
2 outdoor pools

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite (Paradise)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise)

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, down duvets, minibar, in-room safe

Honeymoon Suite, Beachfront

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Chillout)

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

9.6 out of 10
Exceptional
(5 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Paradise Swim-up)

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

9.6 out of 10
Exceptional
(55 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Adults-only beachfront hotel with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Change of towels is available on request
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with satellite channels.

Bathrooms include baths or showers with a deep soaking bath, bathrobes and hairdryers. This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site.
The on-site spa has 9 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive. During your stay, you'll be close to Puerto Morelos Beach. Free WiFi in public areas, free valet parking and 2 outdoor pools are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Drinking and dining options include 5 restaurants, a coffee shop and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Arrecife de Puerto Morelos National Park and 13 minutes by car from Puerto Morelos Beach
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and a lift. Free self parking and valet parking are available.

This 4.5-star Puerto Morelos hotel is smoke free.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 5 restaurants on site.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site
Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 992 reviews
Rating 8 - Good. 226 out of 992 reviews
Rating 6 - Okay. 129 out of 992 reviews
Rating 4 - Poor. 41 out of 992 reviews
Rating 2 - Terrible. 41 out of 992 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fun with great decor and great music!
Stayed 7 nights in Apr 2025

8/10 Good

Robert Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we really enjoyed this property. The rooms, staff, service and cleanliness were outstanding. Variety of food was great and the food was good. A few things we expected and were offered in the site info were complimentary flip flops and a larger range of brand alcohol. People who had gone on the Facebook site came prepared. Wish we had done that. It was still a great vacation. We are not interested in joining their “timeshare” plan and the hotel’s insistence on going through sales concierge to make dining reservations seemed unnecessary. We were given a very late reservation at the steakhouse on our last day. But, we followed other guest advice and showed up earlier and were seated promptly. In true Jimmy Buffet style this is both a party environment as well as a laid back place depending on which pool you spend your time. The place is beautiful at night and we were surprised that there was no outdoor music venue other than a dj at the big pool during the day.
Stayed 4 nights in Apr 2025

8/10 Good

Gemnoy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberlie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erika was amazing! So were Adolfo Louis segio martinJuanit
Stayed 9 nights in Mar 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
It's a lovely newer resort, very clean and well maintained. Our WestJet package didn’t include the airport transfer so we had to make last minute taxi arrangements at the airport. There is no beach, not all bars had international alcohol and some of the concierge team lost interest in helping us once we rejected the privilege club information tour.
Stayed 7 nights in Mar 2025

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice, the place was clean. Overall, a really nice resort!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Billy

Stayed 3 nights in Apr 2025

2/10 Terrible

Muamer

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
NO BEACH!!!!!! HORRIBLE! NO 5 STAR EXPERIENCE!!!!Misleading Beach and Poor Service – Not a 5-Star Experience! I stayed at Margaritaville and was extremely disappointed by the misleading information and poor service. Upon check-in, no one informed us that we would be given a different room category than the one we had booked. We reserved a Paradise Swim-Up room but were assigned an Infinity Swim-Up room instead. If this was supposed to be an "upgrade," it should have been communicated to us. I didn’t like the Infinity room, so we had to move to the correct room the next day, which was much more beautiful. But what really ruined our stay was the lack of access to the beach. The hotel advertises a beautiful beach, but when we arrived, there was barely any beach access, and the one available was closed. I complained to the manager, showing him the Expedia photos that clearly show a beach. First, his colleague tried to claim the beach belonged to the nearby hotel, and then the manager said it was Expedia’s fault, not the hotel's. I was told to call Expedia if I wanted a day pass to the other hotel, which was absurd! This was clearly misleading, and the hotel knows it. And if the stairs to the beach were damaged due to the Hurricane and they have another hotel 1miles away with a beach, why then await that the guest now has to pay a day pass for 125$? Shouldn't this be complimentary? Really ridiculous behavior from the hotel!!!! They should have told us in advance what is going on
Stayed 4 nights in Apr 2025

8/10 Good

Andrew E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller than other resorts I've been too. Good background music.
Stayed 10 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our vacation was amazing. Right from the start with the greeters in the lobby, to our concierge Erika to all the staff at the resort it was a wonderful time. Clean, quiet and well maintained resort!
Stayed 4 nights in Apr 2025

8/10 Good

Cynthia g

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the swim up room. The pool was wonderful. The swim up bars are very nice. The property staff are very friendly and helpful. Very clean. The rooms are beautiful decorated. We did not like the way the in room drinks/snacks work. You have a point system on your room key. You go to a store and pick what you want. The options are beer or soda. You have to pay for wine there. The snacks are chips, very small bags of chips. Not a good selection at all You can get free wine at the bar but the pool bars close at 5 and 6pm The pools close at 6pm There is no beach, it's gone. The steps are gone that would take you to the beach. It's on the water but no access. There are 2 restaurants, steak and Italian, you have to get reservations for these 2 places. They are nice. The other options for food is outside beach restaurant, closes at 5pm. Or land shark rest. There is a restaurant called the boat house, it's open for buffet breakfast, good, and some times open for lunch and dinner, but not everyday. I did not like that you don't have options for dinners. The lobby bar is open late, but of course it's very full. They offer a premier membership, we didn't go to the invite to become this or hear any explanations about it. So over all is good, with no so great things. I would visit again, bit maybe ask about other options for drinks and snacks. I am gluten free and i can't drink beer or eat those snacks. They do offer gluten free bread and dessert.
Stayed 5 nights in Apr 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of this property is so perfect. We loved the accessibility and how pristine everything is kept. As two vegetarians, the food options are very good. The spa is must to experience, do not miss out.
Stayed 6 nights in Mar 2025

10/10 Excellent

debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Good food. Clean rooms and property.
Stayed 3 nights in Apr 2025

10/10 Excellent

REBEKAH, rockwall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 3 nights in Mar 2025

8/10 Good

Efren

Liked: Cleanliness, staff & service
Room 225 bathroom door did not close. Also, toilet seat. Paint forward.
Stayed 4 nights in Mar 2025

10/10 Excellent

Zelda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Margaret, Espanola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful small Adults only resort. Rooms are large, comfortable and clean. Staff are fantastic and greets you daily with a smile. The buffet changes daily so it offers a good variety during your stay. The steakhouse and Italian restaurant were both very good. There is no beach but we knew that when we booked and their pools provided everything we needed.
Stayed 9 nights in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Epic resort.
Stayed 5 nights in Mar 2025

6/10 Okay

Byron

Liked: Cleanliness, amenities, property conditions & facilities
Food was terrible. We checked out after 2 nights because it was really unpleasant.
Stayed 4 nights in Mar 2025

10/10 Excellent

Aderonke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing food. Very clean environment. The spa is topnotch, the hydrotherapy was incredibly relaxing.
Stayed 3 nights in Mar 2025

4/10 Poor

Karl

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Went on a 7 day trip. On the first day we met with a concierge to set up dinner reservations for the steakhouse and Italian restaurant. Our group had 12 and they said no problem. They told us both reservations were made for 9pm despite us requesting earlier times. Both times when we showed up for our reservations, they did not have our names down because the reservations were never made by the concierge. Also, there are very limited things to do for night life. There is one lobby bar that closes early and the Landshark bar that has a band and sometimes karaoke. But if you actually want to sing you have to show up before they start otherwise you will get turned away because it only goes for 2 hours. Other than those 2 things there is nothing else to do at night. If I wasn’t with a fun group I would have gotten bored real quick. Highly recommend looking for a resort with more options.
Stayed 7 nights in Mar 2025

10/10 Excellent

Katherine Lomax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our time here and have both said we’d love to come back. Property is just under 2 years old so everything is up to date and modern. Staff friendly and extremely helpful. We enjoyed all our meals and drinks. We’ve already recommended this to our family.
Stayed 4 nights in Mar 2025

10/10 Excellent

Shane

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great bang for a buck. My partner and I (mid-30s) took my parents (late 50s/early 60s) for 6 days and had a blast. While there is no real beach access on the property, there are a number of pools with different experiences depending on what you're looking to do - relax in the sun or shade, be close or in the action of the main pool or sitting somewhere more quiet with your feet in the water. The resport was notably clean and well maintained and the staff were very attentive and friendly (after 6 days, it felt like we were saying goodbye to new friends). In particular, Angel and Angelo on the events team (and the two other girls I didnt get the names of) were a blast throughout the week and always made everyone feel welcome throughout all the activities (which were fun and took place all day and into the evening). Also the servers like Noel in the boathouse, Lara in Landshark, and Idania and Daniel who were bartending and serving by the pool side were exceptional (among many others). I would recommend this resort for anyone looking for a relaxing stay at a smaller resort with a good balance of activities and good food.
Stayed 5 nights in Mar 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed there was no beach. Restaurant choices were limited
Stayed 7 nights in Mar 2025