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Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property
VIP Access

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Beach
3 bars/lounges, poolside bar
1 bedroom, free minibar, iron/ironing board, bed sheets
Poolside bar
2 outdoor pools

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • All-inclusive
  • Housekeeping
  • Spa

Explore the area

View in a map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪3 min drive‬
  • Ojo de Agua Beach
    ‪3 min drive‬
  • Puerto Morelos Beach
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite Platinum

Junior Suite Platinum | 1 bedroom, free minibar, iron/ironing board, bed sheets

Junior Suite Platinum

8.0 out of 10
Very good
(11 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Room

Junior Room | 1 bedroom, free minibar, iron/ironing board, bed sheets

Junior Room

8.8 out of 10
Excellent
(76 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

1 bedroom, free minibar, iron/ironing board, bed sheets

Family Room Platinum

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

1 bedroom, free minibar, iron/ironing board, bed sheets

Family Room

9.0 out of 10
Wonderful
(30 reviews)
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Similar properties

Interior

Hotel Marina El Cid Spa & Beach Resort All Inclusive

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 2,245 reviews
The price is €248
includes taxes & fees
3 Sept - 4 Sept
Hotel Marina El Cid Spa & Beach Resort All Inclusive

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

All-inclusive hotel with 2 restaurants and 2 outdoor pools
2 restaurants, 2 outdoor pools and a full-service spa are available at this hotel. Additionally, 3 bars/lounges, a poolside bar and a snack bar/deli are on-site.
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Ventus Ha at Marina El Cid Spa & Beach Resort. During your stay, you'll be within walking distance of Puerto Morelos Town Square. 2 outdoor pools, 2 restaurants and 3 bars are available.
  • The 2 restaurants, poolside bar and 3 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with body scrubs, massages or hydrotherapy at El Cocay Spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna
  • Guests have great things to say about the pool and the overall condition of the property
  • 12 minutes on foot from Arrecife de Puerto Morelos National Park and a 3-minute drive from Puerto Morelos Town Square
Ventus Ha at Marina El Cid Spa & Beach Resort is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ventus Ha at Marina El Cid Spa & Beach Resort offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A children's pool, spa services, and multilingual staff are also featured at Ventus Ha at Marina El Cid Spa & Beach Resort.

Smoking is allowed in designated areas at this 4-star Puerto Morelos hotel.

Ventus Ha at Marina El Cid Spa & Beach Resort has 2 restaurants on site.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Hot tub
  • Sauna
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ventus Ha at Marina El Cid Spa & Beach Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 6 per accommodation, per night.
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room safe
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1006 reviews
Rating 8 - Good. 221 out of 1006 reviews
Rating 6 - Okay. 83 out of 1006 reviews
Rating 4 - Poor. 31 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

inna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, modern resort with tropical nature and very clean well maintained property. Excellent services, very nice staff, good food at all restaurants and buffets. Beautiful pools and pool areas. One of the best hidden gems. No complains about anything. We had great time at this resort twice and will come back again!
Stayed 8 nights in May 2025

8/10 Good

alicia, Ofallon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staf very nice and friendly
Stayed 4 nights in May 2025

8/10 Good

Victoria

Liked: Property conditions & facilities
The property was beautiful and was clean. I didn’t realize there were 3 different lobbies, which created transportation issues (transportation going to the wrong lobby since I was unaware of the different lobbies and it didn’t specify on the booking I made). I wasn’t a fan of the Dolores restaurant, Akata was very nice. The hotel has different events going on each day and I tried setting up reservations SEVERAL times to one of the activities and had nothing but issues. After traveling to the different lobbies, as informed by Ana at Marina El Cid. I arrived to the Zanza bar as she informed me to do so, but was still unable to make reservations. I tried calling 8 times to schedule my reservations and kept being informed to call back in 10/15 mins. If reservations are required one shouldn’t have to go to a different area of the huge park to try and schedule reservations, just to be unable to do so. I obviously was very frustrated by this point and asked to speak to a manager several times, but was continently unavailable. One gentleman I spoke to was a reservation rep and I kept asking him to speak to a manager and REFUSED to transfer me. I also wanted to listen to the live Jazz music that was at the Marina el Cid lobby, but no one knew what time the event was happening and was left off of the event sheet. The process of scheduling reservations is completely disorganized and needs to be revamped. The hotel was beautiful, but probably wouldn’t stay here again due to the issues.
Stayed 3 nights in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Piru the best bell boy!!
Stayed 4 nights in May 2025

10/10 Excellent

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, Ventus Ha was very quiet at the pool, lounge and restaurants. Exactly unexpected and appreciated
Stayed 10 nights in May 2025

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Olivia Areli Aceves

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Cid, the hotel is huge and there’s a lot of pools. The people is very kind, everywhere is clean. The food and drinks were excellent, there’s entertainment for all ages.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jill

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a unique and beautiful mangrove forest, the resort has gone to great measures to incorporate as much of nature into their stunning design. Animals played freely in the trees and crocodiles in the ponds. Always something to see! The food was excellent. An attention to detail and we never ran out of options from going to all three resorts. The pools were immaculate and there were so many places to choose from on the property if you wanted a quiet place to chill or if you wanted the party scene. We tried it all depending on our mood. The staff were abundant and so kind. The resort was always being cleaned or fixed up, so many hands working to keep the place at its best. The golf cart shuttles were incredibly fun and really nice if you didn’t want to walk but we were also surprised how manageable the walking distance was between the resorts. As a family of 5 we appreciated that Ventus Ha had a room large enough to accommodate us all. The only thing I would have really loved was a free shuttle to Puerto Morelos as it’s so close. But we took advantage of the nice bike tour they offered to explore the town a little bit. All around a 5 star experience. Best resort we have stayed at hands down.
Stayed 1 night in May 2025

10/10 Excellent

Mark Genesis Castillio

Stayed 4 nights in Jan 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 years now of coming to El CID and each time it has been amazing! We love all the great food from Kobo to the Dolores. The staff is always pleasant and inviting. Each property has its own feel and we finally experienced Ha in the new building. Everything was in bloom and it was a perfect time to see it.
Stayed 7 nights in May 2025

10/10 Excellent

July

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Semir

Stayed 5 nights in May 2025

6/10 Okay

Deshawn

Liked: Cleanliness
The property was clean but service and food was SUPER average. Amenities and restaurants so spreads out.. wouldn't visit again.
Stayed 1 night in May 2025

10/10 Excellent

Jamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breathtaking resort hidden in Cancun

It's hard to explain all details here. All I can say, in my second visit to this place within 3 years, we have had a blast from entry point to exit. We stayed at building 30 in the Ventus Ha section, which is a new build. The rooms look upscale, the service smells exclusive , the pools are super clean and beautiful. Oh, the food is outstanding, they have 7 restaurants to choose from for dinner, and the buffets always offer a wide variety for breakfast, lunch and dinner. We would def come back in the future
Stayed 6 nights in May 2025

10/10 Excellent

Guillermo Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the fact that you have to make a reservation days in advance when there is empty tables every night
Stayed 3 nights in May 2025

10/10 Excellent

Jose Gerardo Herrera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 4 nights in May 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love staying at El Cid properties especially Ventus Ha, and Marina! The star is the best in the world. Food is amazing and constructed beautifully, while being filling and very healthy at all restaurants. The entertainment is amazing. We went to the fire dance show, the amazing taco night party with mariachi band and fabulous singers that we danced the night away with. The bartenders surprised us with healthy, unique drink options and ere so quick to serve. The marina pool and swim up bar was so fun with all the activities available and competitions with fabulous prizes. We were able to meet new friends from all over the world. It was always a great day and we were sad to leave today.
Stayed 7 nights in May 2025

10/10 Excellent

Francisco, Edison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Ventus Ha for a ten day getaway, and overall, it was a fantastic experience. From the moment I arrived, the staff was welcoming an attentive, making the check-in smooth an quick. The room was spacious, clean and tastefully decorated, the bed was comfortable and the linens were fresh and clean. I appreciated the complimentary bottled water, coffee machine and well-stocked minibar. The hotel amenities were impressive, the rooftop pool was a highlight, clean, well-maintained and offering panoramic views. The dining experience was a spectacular, the breakfast featured a wide variety of options. The buffet and the restaurants served excellent dinners with both local and international options. Room service was prompt and the food quality was consistently high. Every staff member I encountered was courteous and eager to help. From the house keeping to concierge, service was consistently prompt and professional. My only final complaint will be the beach, if you are a beach person this resort will not be for you, it has beautiful pools that made up for the beach experience. I would definitely recommend Ventus Ha to anyone looking for a relaxing experience, great value, service and amenities provided.
Stayed 10 nights in Apr 2025

10/10 Excellent

Monique

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful girls trip!
Stayed 4 nights in May 2025

10/10 Excellent

Jayln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had an incredible seven-day stay at Ventus Ha. The service and food were amazing, and the amenities were great. Everyone we encountered was incredibly respectful and friendly. I would strongly advise against listening to negative reviews about reservations. We had no issues with that. The only negative I can mention is that I wasn’t a fan of the time-selling practice, but even our salesman was incredibly respectful and professional. Lastly, I want to recognize the exceptional service provided by Jose and Saul at Senses Bar, who made our stay truly memorable. Jesse and Jorge at the French restaurant also went above and beyond to ensure our comfort and enjoyment. These four individuals exemplified the epitome of first-class hospitality.
Stayed 6 nights in May 2025

10/10 Excellent

Hebe

Stayed 6 nights in May 2025

8/10 Good

Theresa, Calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new ventus ha is a beautiful resort. It’s on the jungle side but walkable to the beach on the other side. The other hotels are a bit dated but still kept very clean. The staff is amazing! Overall great experience. I went solo, as an almost 40yesr old women there wasn’t very many people in my age range…so if your looking for more activities and night life this is not the hotel.
Stayed 7 nights in Apr 2025

10/10 Excellent

Mohammed Muthanna Yaseen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and we enjoyed the stay with family and kids. Will be there again if I get the chance.
Stayed 4 nights in May 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 5 (parents and three big kids aged 21, 18 and 15) had a fantastic stay at Ventus Ha. The resort is beautifully maintained, rooms are spacious and spotless, food is excellent and the service we received across all three resorts was outstanding. Before arriving, we corresponded by email with the resort on our group’s needs (extra bed in the room and dietary restriction). Alondra was very responsive to my (many) emails and took care of everything for us - very much appreciated! One person in our party has Celiac and requires a strict gluten-free diet, and this resort did not disappoint! Lots of gf options to choose from at every restaurant and they even had gf bread (cheese buns in the shape of hearts!) at each dinner meal. The staff took very good care of her gf needs and we felt quite comfortable and safe dining at all locations. They will also prepare you food options that aren’t on the menu… just ask! We asked at one of the restaurants to just have gf pasta with butter, garlic and Parmesan and they whipped it up in no time. Our absolute favourite restaurant for breakfast and lunch was A’akat, and we cannot say enough good things about the staff there - Jason, Osmon, Francisco… and others whose names escape me now. Top notch! We spent our evenings at the pool bar where Rusell made us beautiful and delicious special cocktails. He really made our trip extra special - thank you Rusell! If you are on the fence, just book! You won’t be disappointed!
Stayed 7 nights in Apr 2025