Playabachata

4.0 star property

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Photo gallery for Playabachata

Couples treatment room(s), sauna, hot tub, hot springs/mineral springs
Children’s area
Aerial view
5 bars/lounges, beach bar
Couples treatment room(s), sauna, hot tub, hot springs/mineral springs

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Restaurant

Explore the area

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Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Place, Amber Cove
    ‪8 min walk‬
  • Place, Teco Maimón Beach
    ‪4 min drive‬
  • Place, Playa Dorada
    ‪21 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪35 min drive‬

Room options

Standard Room

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Room, Oceanfront

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

Suite, Sea View

  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Doble Near Beach

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Playabachata

Catch some rays at the beach or spend the day relaxing at Playabachata's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Playabachata offers 544 accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a bath with a deep soaking bath and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Playabachata. During your stay, you're just a quick walk from Amber Cove. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy local and international cuisine with ocean views at La Roca, one of the property's 3 restaurants and 5 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, hydrotherapy or body scrubs at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, a gym and basketball
  • Guests have great things to say about the location and the clean guestrooms
  • 12 minutes by car from Cofresi Beach and 13 minutes from Malecón De Puerto Plata
Playabachata is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Playabachata offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Playabachata.

Smoking is allowed in designated areas at this 4-star Puerto Plata property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The property hosts a free manager's reception daily.
La Roca – Overlooking the ocean, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Macumba – Overlooking the ocean, this theme restaurant only serves dinner. Open selected days.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • 5 bars/lounges
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Macumba

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

6.8
Rating 10 - Excellent. 727 out of 2176 reviews
Rating 8 - Good. 458 out of 2176 reviews
Rating 6 - Okay. 341 out of 2176 reviews
Rating 4 - Poor. 242 out of 2176 reviews
Rating 2 - Terrible. 408 out of 2176 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

eric

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

4/10 Poor

Patricia, Bronx

Stayed 2 nights in Nov 2025

8/10 Good

Adalgisa

Stayed 2 nights in Nov 2025

8/10 Good

Lisselly

Travelled with family
Liked: Staff & service, amenities
God
Stayed 2 nights in Nov 2025

4/10 Poor

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms had roaches and spiders. Limited food variety. Dining areas had flies. Staff did what they could with what they had.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hennessy, Brooklyn

Stayed 2 nights in Nov 2025

6/10 Okay

Norca

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room service in order for me to have I has to go in customer service I got only 2 rooms service at time there .. I need to become a member at VIP area I strongly not recommend it .. the same foods , I got food poisoning since I got there , vomiting and diarrhea , and my son got very sick the wiffi horrible, not internet, my son and his friend got a room never has hot water I reported never fix , room service horrible, I don’t recommend at all ..
Stayed 4 nights in Nov 2025

10/10 Excellent

Ana

Travelled with family
N/a
Stayed 4 nights in Nov 2025

8/10 Good

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Nov 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice resort with great customer service.
Stayed 2 nights in Nov 2025

8/10 Good

Lenia

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Las personas muy amable.
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan Carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was as good
Beach
Dinner
Stayed 2 nights in Nov 2025

4/10 Poor

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las habitación están muy mal estado
Stayed 2 nights in Oct 2025

8/10 Good

Alejandra

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing really stood out but nothing was wrong
Stayed 2 nights in Nov 2025

10/10 Excellent

Ronalfy Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Gregoria E

Travelled with family
Liked: Cleanliness, property conditions & facilities
Service was great. The room cleaning was perfect. The only bad thing I should say they did not have too much options in food.!
Stayed 4 nights in Nov 2025

4/10 Poor

Gerandy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If it wasn’t for the personal at the hotel I would’ve given it one star.
Stayed 2 nights in Nov 2025

8/10 Good

Eunice

Stayed 2 nights in Nov 2025

8/10 Good

Aleksandra

Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
The resort was nice, but could have some improvements. It would be nice if they add coffee maker in the room, add hair conditioner in the bathroom, the food was poor, not many choices. But the beach was perfect and we had a great time on our vacation.
Stayed 5 nights in Nov 2025

4/10 Poor

Karla A

Travelled with family
Disliked: Amenities, property conditions & facilities
Booked this resort on $, get what you pay for. On property for less than 3hrs before going to the front desk to upgrade to The Senator. No wifi in the room was huge, we work from our phones, have children who enjoy tablet time at night.(Wifi issues were stated but never expected the lobby to be the only place we could connect). We had luke warm water which was brown, a busted window above the tub & the room was so small. Night/day between the resorts, still would not return. Breakfast lacked any protein, able to find bacon 1 time during our stay, hot dogs are NOT sausgage. Part of the pool was closed for reno, no swim up bar. Nightly shows, according to my 7yo daughter weren't appropriate/gross for kids. Buffets are small/minimal offerings & not refilled. No pool/beach bar service. We lost power and water many times. BEST parts: BRAULIO was a life saver in ALL the ways, he is reason our trip was enjoyable!! Kids loved the Nutella pump near the pancakes! Al a Carte dinners were good, reserving them was easy. Coffee, ice cream and pizza shops were great between shared amenities. The sports bar: GREAT service/food. Probably the most memorable of our trip between baseball/football games, had it all and again GREAT staff. The small outdoor sitdown to the left of the pool had good service and food. ARIEL was great & treated my kids so well. There's an area near the cruise ship port with a private beach, shopping, massages, etc NO ONE told us about this.
Stayed 6 nights in Oct 2025

10/10 Excellent

Renata

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Area around the pool was very nice. Everybody was so welcome, nice and friendly. My biggest issue was the cleanliness in the room as it didn’t look very clean.
Stayed 5 nights in Nov 2025

6/10 Okay

Oliver

Stayed 5 nights in Nov 2025

6/10 Okay

M

Travelled with family and small children
Disliked: Amenities
Rooms not so clean. Hotel outdated. Food not many choices but what they did have was tasteful.
Stayed 2 nights in Oct 2025

2/10 Terrible

Dashary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 3 nights in Nov 2025

10/10 Excellent

Yoelina, Brooklyn

Stayed 6 nights in Oct 2025