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Playabachata

4.0 star property

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Photo gallery for Playabachata

Aerial view
Couples treatment room(s), sauna, hot tub, hot springs/mineral springs
5 bars/lounges, beach bar
Outdoor pool, pool umbrellas, pool loungers
Children’s area

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Place, Amber Cove
    ‪8 min walk‬
  • Place, Teco Maimón Beach
    ‪4 min drive‬
  • Place, Playa Dorada
    ‪21 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, iron/ironing board, bed sheets

Standard Room

7.2 out of 10
Good
(272 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

Minibar, in-room safe, iron/ironing board, bed sheets

Superior Room, Oceanfront

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, iron/ironing board, bed sheets

Family Room

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Suite, Sea View

Suite, Sea View | Minibar, in-room safe, iron/ironing board, bed sheets

Suite, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, iron/ironing board, bed sheets

Superior Room

7.2 out of 10
Good
(19 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Doble Near Beach

Minibar, in-room safe, iron/ironing board, bed sheets

Doble Near Beach

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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  • Pool
  • Breakfast included
  • All-inclusive
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The price is €279
includes taxes & fees
4 May - 5 May
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About this property

Playabachata

Catch some rays at the beach or spend the day relaxing at Playabachata's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Playabachata offers 544 accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a bath with a deep soaking bath and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Playabachata. During your stay, you're just a quick walk from Amber Cove. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy local and international cuisine with ocean views at La Roca, one of the property's 3 restaurants and 5 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to facials, deep-tissue massages or aromatherapy at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, a gym and basketball
  • Guests have great things to say about the helpful staff and the beach
  • 12 minutes by car from Cofresi Beach and 13 minutes from Malecón De Puerto Plata
Playabachata is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Playabachata offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Playabachata.

Smoking is allowed in designated areas at this 4-star Puerto Plata property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The property hosts a free manager's reception daily.
La Roca – Overlooking the ocean, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Macumba – Overlooking the ocean, this theme restaurant only serves dinner. Open selected days.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • 5 bars/lounges
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Macumba

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 730 out of 2138 reviews
Rating 8 - Good. 445 out of 2138 reviews
Rating 6 - Okay. 337 out of 2138 reviews
Rating 4 - Poor. 236 out of 2138 reviews
Rating 2 - Terrible. 390 out of 2138 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Federico

Stayed 2 nights in Jan 2026

8/10 Good

Deabidson

Stayed 2 nights in Jan 2026

10/10 Excellent

Domingo, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay at Playabachata was excellent from start to finish. The service was outstanding — the staff was friendly, attentive, and always willing to help with a smile. From check-in to check-out, we felt truly welcomed and taken care of. The resort was clean, beautiful, and well maintained. The food was delicious with great variety, the drinks were always available, and the entertainment kept the atmosphere fun and lively. The beach and pools were amazing, perfect for relaxing and enjoying the views. This was an unforgettable experience, and we couldn’t have asked for a better stay. We would absolutely return and recommend Playabachata to anyone visiting Puerto Plata. Thank you for such a wonderful vacation!
Stayed 2 nights in Jan 2026

10/10 Excellent

Rosa Marleny

Stayed 2 nights in Jan 2026

10/10 Excellent

Luis Carlos

Stayed 1 night in Jan 2026

2/10 Terrible

Carmen Delia, Trenton

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
I had selected a "superior" room but it wasn't. I requested twice to be transferred to another room, which happened to be even worst. Bathroom wasn't even decent, shower broken and bath tub stained, dirty curtains, electric outlets broken, no wifi, and very uncomfortable room. We had to switch to the Senator side, and enroll in Ultimate Leisure Club to have a real vacation, as we previously planned. I have photos and videos in case you need them.
Bathtub was stained and peeled and when we tried to have a shower it was peeling off at same time
Curtains were dirty, so disgusting
outlets apparently were good, but in appearance
outlets apparently were good, but in appearance
Stayed 11 nights in Dec 2025

6/10 Okay

Mackey

Stayed 4 nights in Jan 2026

4/10 Poor

Cheryll Charity

Liked: Staff & service
Stayed 14 nights in Dec 2025

10/10 Excellent

Luisa

Liked: Cleanliness, amenities, property conditions & facilities
Very good and relaxing place to stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, amenities
Excellent
Stayed 4 nights in Dec 2025

10/10 Excellent

Mylena

Stayed 2 nights in Dec 2025

4/10 Poor

VANESSA

Travelled with family and small children
Liked: Cleanliness
We got really sick due to the food or water. The room was clean but looks a little outdated. The manager's at the front desk name Grabriella was very nasty when ask for late check out due to my mom being very sick. the staff was very nice. But this resort is a 2 star. The premise was clean and taking care of. The pool is somewhat small and the beach lounge chairs were mostly broken.
Stayed 10 nights in Dec 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
I loved it here. The staff was great, every room had a balcony, the buffet had enough variety. Plenty of bars during the day and entertainment at night.
Stayed 2 nights in Dec 2025

8/10 Good

Orlando

Stayed 3 nights in Dec 2025

10/10 Excellent

ROSANGELA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff and excellent amenities.
Stayed 5 nights in Dec 2025

10/10 Excellent

Katharina

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Beautyful beach.
Stayed 9 nights in Dec 2025

8/10 Good

Stephanie

Stayed 2 nights in Jan 2026

2/10 Terrible

Sabrina

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Room ceiling was leaking and wet all my clothes and caused me to fall several times. Attention was terrible. I asked for towels and blankets (which I shouldn’t even have needed to ask for, it should have already been provided) and didn’t receive them till hours later. Didn’t restock fridge , which they did before every morning. And you could see the attention difference. I, who am American, received good attention at bars and restaurants. While my husband’s family, who are from the Dominican Rep. would get treated poorly and ignored. So there is preference now? Do we not all pay the same price? Do better.
Stayed 2 nights in Jan 2026

4/10 Poor

Ivan

Disliked: Cleanliness
Pros:on a beautiful beach, friendly waiters, maid service and entertainment staff. They tried with fun interactive activities at the pool and at the beach. Grounds are nice and well maintained. Cons:the food was horrible, contaminated water, our family got severe stomach problems. The plastic cups used are not cleaned properly. The front desk staff was rude, mean and nasty. We asked for a late check for my 78 year mom since she was very sick and they said the would get security to escort her out. Chairs on the beach were broken, not enough towels, no conditioner in rooms, the rooms were outdated. The electricity went out 4 times we were in pitch darkness. The pool area is outdated and small.
Stayed 10 nights in Dec 2025

10/10 Excellent

Adelina Altagracia, Brooklyn

Stayed 1 night in Dec 2025

2/10 Terrible

Giovanni

Travelled with partner
Do not go. I had to leave the Dominican Republic with me girlfriend due to the travel company that Expedia provided me with, Coco Tours. We had gotten picked up from the airport by this man who appeared to be on drugs. A couple minutes into the ride he drove on the wrong side of the road, swerved into other lanes, and was on his phone distracted by phone calls, text messages and youtube. He attempted to make stops at places that he apparently needed to. One was to give money to his "brother" who needed food, and he even tried taking us to his "office". At this point he kept stopping at random alley ways that were very sketchy, and we were in fear for our lives at this point. My girlfriend and I yelled at him to take us back to the airport. The area was not safe so we decided to fly back to the U.S. He refused to a couple of times but then eventually listened. I tried getting a refund through Expedia, from Playabachata, and Coco Tours, but I was denied any sort of compensation. I am an Army veteran, and my girlfriend is a college student, and dealing with this situation caused us great stress. Do not go through Expedia, do not book through Playabachata, or Coco Tours, as they obviously do not care about our safety, our situation that we were put in, and to provide any sort of refund given our circumstance. The lack of empathy is ridiculous and shows character about all of these organizations.
Stayed 4 nights in Dec 2025

2/10 Terrible

Cynthia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was dirty and out dated I’d never recommend and was disappointed
Stayed 5 nights in Dec 2025

8/10 Good

Margarita

Liked: Cleanliness, amenities
it was pretty good , nice people
Stayed 3 nights in Dec 2025

6/10 Okay

Jose

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nothings good
Stayed 2 nights in Dec 2025

6/10 Okay

Wilfredo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Dec 2025

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