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Playabachata

4.0 star property

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Photo gallery for Playabachata

Aerial view
Reception
On the beach, sun-loungers, beach towels, beach massages
Children’s play area – indoor
3 outdoor pools, pool umbrellas, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast included
  • Spa
  • Gym

Explore the area

View in a map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Place, Amber Cove
    ‪8 min walk‬
  • Place, Cofresi Beach
    ‪6 min drive‬
  • Place, Ocean World Adventure Park
    ‪7 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Standard Room

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Family Room

  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Suite, Sea View

Suite, Sea View | 1 bedroom, minibar, in-room safe, iron/ironing board

Suite, Sea View

  • 49 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view
Senator Puerto Plata
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, 1,735 reviews
The price is €279
includes taxes & fees
4 Nov - 5 Nov
Senator Puerto Plata

About this property

Playabachata

All-inclusive property with 6 restaurants and 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Playabachata's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Playabachata offers 544 accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a bath with a deep soaking bath and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Playabachata. During your stay, you're just a quick walk from Amber Cove. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy local and international cuisine with ocean views at La Roca, one of the property's 6 restaurants and 5 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to manicures and pedicures, body wraps or deep-tissue massages at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, a gym and basketball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes on foot from Amber Cove and a 4-minute drive from Teco Maimón Beach
Playabachata is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Playabachata offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Playabachata.

Smoking is allowed in designated areas at this 4-star Puerto Plata property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The property hosts a free manager's reception daily.
La Roca – Overlooking the ocean, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Los Almendros – Overlooking the ocean, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Macumba – Overlooking the ocean, this theme restaurant only serves dinner. Open selected days.
Mangu – This theme restaurant only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Los Almendros
  • Macumba
  • Mangu

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Reviews

Playabachata Reviews

6.8

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 691 out of 2114 reviews
Rating 8 - Good. 443 out of 2114 reviews
Rating 6 - Okay. 335 out of 2114 reviews
Rating 4 - Poor. 236 out of 2114 reviews
Rating 2 - Terrible. 409 out of 2114 reviews

Reviews

2/10 Terrible

Angelica, Plainview

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Fatimah

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Wendeliz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel tiene buenas facilidades, buen entretenimiento durante el dia y la noche. La limpieza excelente y la comida tambien es buena
Stayed 7 nights in Jul 2025

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and clean! We had a room with an ocean view on the second floor. BEAUTIFUL VIEWS The A/C in the room wasn't the best, it was only cold around sunrise. During the day it didnt work making escaping the heat difficult. The food choices also weren't what i was expecting. There was pizza my first night there; buffet style :/ The front desk tried to upsale us upon check in saying we would have better food from sister hotel at 80$ per person. We declined and would rather get food off the property. If you have a vehicle I wouldn't waste money on the food from the hotel. Its in a good location and affordable. Beds are comfortable NO A/C BAD FOOD
Stayed 5 nights in Jul 2025

2/10 Terrible

Genie

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible conditions too many to list first off the bathroom no running water the shower heads full of mold the tubs all rusted and dirty. Bugs everywhere! The food was horrible! The drinks were all water zero entertainment and all the locals come and take over the place it was a horror show! Never again will we come back even if it’s free! Beware do not come here!!! Also power outages occurred at least six times I want my money back
Stayed 7 nights in Jul 2025

2/10 Terrible

Claribel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don't usually leave reviews, but my recent stay at Playa Bachata Resort compelled me to share my experience. Unfortunately, the resort fell short of expectations. The check-in process was chaotic, and the room assignment process seemed disorganized. The bedrooms were not only dirty but also plagued by mosquitoes and other issues. The bathroom water had a strong sewage smell throughout my three-day stay. The pools were unclean, and the lawn chairs were broken and covered in bird droppings. The main dining area was infested with roaches of all sizes, which was unappetizing and disturbing. The food lacked variety, was often overcooked, and didn't look appealing. The chefs' handling of food was careless, and their attitude was unfriendly. It's disappointing to see a staple resort in Puerto Plata in such a state of disrepair. Despite the challenges, the staff were kind, helpful, and resourceful, making the best of a difficult situation. Hopefully, this review will highlight areas for improvement.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ewan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was goid rooms need upgraded
Stayed 3 nights in Jul 2025

2/10 Terrible

Dilcia

Stayed 2 nights in Jul 2025

10/10 Excellent

Jordania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Laura

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I ever stayed. The staff are rude and don’t want to help you. The water and electricity went off at night. The food is the same thing everyday and the food be tasting nasty. Please if you want to enjoy how beautiful is puerto plata I recommend you to booked another hotel. This one is not good at all.
Stayed 10 nights in Jul 2025

6/10 Okay

Ramiro

Stayed 4 nights in Jul 2025

4/10 Poor

Waskar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is so old, for room there are not card keys and the Air Conditioner is managed for them, you can adjust temperature whatever you want. It's was so hot in the room. The food was good and the beach have an amazing view.
Stayed 1 night in Jul 2025

2/10 Terrible

Javier Antonio

Stayed 2 nights in Jul 2025

2/10 Terrible

RICHARD

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Arrived noon, front dest manager refused my 2 kids because they were not added in the family room that accommodates 5. Waited 3 hrs, had to cancel 1 of our 3 rooms to rebook and was way over charged. Notified expedia and was told hotel could of waved the dependents and given us the same room we rebooked.party of 8 missed lunch and our vacation started terrible.
Stayed 3 nights in Jul 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Berta A, ELMONT

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beaches,
Stayed 6 nights in Jul 2025

2/10 Terrible

arly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Juan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lights kept going out NO AC DAY TIME 1 NIGHT I HAD AC MY LAST NIGHT I SLEPT IN MY CARWITH MY SON PROPERTY OWNERS SHOULD REALLY SHOW.MORE RESPECT TO.OWNER EXCELLENT STAFF TOP NOTCH FRIENDLY HOSPITABLE GREAT STAFF
Stayed 3 nights in Jul 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish it was better

Hotel was way to crowded with locals. Wait time for buffet was toooo long. While I was having dinner with my family there was a roach on the table!! Unbelievable. This resort needs a mayor upgrade.
Stayed 2 nights in Jun 2025

10/10 Excellent

Penny Michelle

Travelled with partner
Liked: Amenities, property conditions & facilities
We spent 5 nights at the resort. We had an amazing experience! The staff are amazing! The property is very clean. We will definitely be returning.
This was the view we woke up to every morning.
Stayed 5 nights in Jul 2025

2/10 Terrible

Clara

Stayed 2 nights in Jul 2025

2/10 Terrible

Dilone

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like I was in Tamboril
Stayed 2 nights in Jul 2025

6/10 Okay

Kelvin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

The only thing I didn't like is that there are nev

The only thing I didn't like is that there are never any reservations for restaurant reservations and the glasses smell worse, it seems like they don't wash them well. The hygiene isn't very good.
Stayed 2 nights in Jul 2025

8/10 Good

Wendy Gissela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025