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VH Gran Ventana Beach Resort - All Inclusive

4.0 star property

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Photo gallery for VH Gran Ventana Beach Resort - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
5 bars/lounges, swim-up bar, poolside bar, beach bar
4 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • All-inclusive
  • Pool
  • Spa

Explore the area

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Playa Dorado, P.O. Box 22, Puerto Plata, Puerto Plata, 57000
  • Playa Dorada Golf Course
    ‪5 min walk‬
  • Playa Dorada
    ‪1 min drive‬
  • Embassy of the United States Dominican Republic
    ‪8 min drive‬
  • Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room

Free minibar, in-room safe, free cots/infant beds, bed sheets

Superior Room

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, free cots/infant beds, bed sheets

Superior Room

7.4 out of 10
Good
(102 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room

Free minibar, in-room safe, free cots/infant beds, bed sheets

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Free minibar, in-room safe, free cots/infant beds, bed sheets

Junior Suite

7.0 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About this property

VH Gran Ventana Beach Resort - All Inclusive

On beach with 2 outdoor pools for sandy fun near Playa Dorada Golf Course
Catch some rays at the beach or spend the day relaxing at VH Gran Ventana Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
VH Gran Ventana Beach Resort - All Inclusive offers 506 accommodations with free minibar items and a safe. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels. Bathrooms include a bath and hairdryers. Additionally, rooms include complimentary bottles of water and a ceiling fan. Cots/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at VH Gran Ventana Beach Resort - All Inclusive. During your stay, you're just a quick walk from Playa Dorada Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • For dining with garden views, stop by Las Almejas, one of the property's 4 restaurants and 5 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures or massages at the spa
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests speak favourably about the beach and the clean guestrooms
  • Just a 4-minute walk from Playa Dorada Golf Course and 11 minutes on foot from Playa Dorada
  • Free airport drop-off shuttle service
VH Gran Ventana Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At VH Gran Ventana Beach Resort - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served, and guests can also enjoy a free manager's reception. There are 4 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

This 4-star Puerto Plata property is smoke free.

Guests are served a free buffet breakfast. The property hosts a free manager's reception daily.
Las Almejas – Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch and dinner.
Octopus Gormet Restaurant – This restaurant specialises in Caribbean cuisine.
Sapore di Mare – This restaurant specialises in Italian cuisine.
Ocean Grill – This restaurant specialises in seafood.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (some restrictions)
Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Snorkelling
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball
Access to golf course

Lessons/classes/games

Aerobics
Dancing
Language

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport drop-off shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Las Almejas
  • Ocean Grill
  • Octopus Gormet Restaurant
  • Sapore di Mare

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
VH Gran Ventana Beach Resort - All Inclusive offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Ventana All Inclusive
Gran Ventana Beach Resort
Gran Ventana Beach Resort All Inclusive
Gran Ventana Resort
VH Gran Ventana All Inclusive
VH Gran Ventana Beach
VH Gran Ventana Beach Puerto Plata
VH Gran Ventana Beach Resort All Inclusive
VH Gran Ventana Beach All Inclusive
VH Gran Ventana Inclusive
VH Gran Ventana Beach Resort All Inclusive
VH Gran Ventana Beach Resort - All Inclusive Puerto Plata

VH Gran Ventana Beach Resort - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 436 out of 1006 reviews
Rating 8 - Good. 251 out of 1006 reviews
Rating 6 - Okay. 161 out of 1006 reviews
Rating 4 - Poor. 78 out of 1006 reviews
Rating 2 - Terrible. 80 out of 1006 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesenia

Liked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent💙
Stayed 3 nights in May 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
I have been to this property probably at least 7 times, i love nearly everything however the rooms need to be checked prior to checkin, i almost always have experienced an issue with wifi, refrigerator not working or AC just not cold enough. I still rate 5 because they do rectify any issues i experienced.
Stayed 3 nights in May 2025

6/10 Okay

Ava

Travelled with group
Liked: Cleanliness, amenities
Some of the male staff make us uncomfortable. But other than that it was great
Stayed 5 nights in May 2025

8/10 Good

cindy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good and peace.
Stayed 3 nights in May 2025

10/10 Excellent

Alexis

Stayed 6 nights in May 2025

8/10 Good

Marvena

Travelled with family
Liked: Cleanliness, property conditions & facilities
The food was good… the room was good. However, their animation team needs a little more work. The activities that they have for guests need to be more interactive and interesting. Especially for the price that we are paying. Please refer to Lifestyles Holiday Resort and watch their animation team.
Stayed 1 night in May 2025

8/10 Good

Raul

Travelled with partner
Liked: Cleanliness, amenities
This place can be a hit or miss. My fiancé and I at first didn’t like it but later on started to appreciate the things the place offered. This can easily be a 5 star place if they fixed up a few minor problems. For some reason, they didn’t have our reservation. We had to wait over a hour for our room once they found our reservation. Second, they have this weird system where they take all your towels in the morning but don’t replace it with new ones. So essentially, you can be enjoying breakfast and if you decide to take a shower afterwards, you will have to wait for the fresh towels to be dropped off to your room. Third thing, they don’t give daily water bottles and you will have to practically beg them for a water bottle on a daily basis. Luckily, they do have some water dispensary on some floors for refills. Fourth thing, the WiFi truly sucks in this place. Connection is slow and probably one of the things I hated the most from this place. Lastly, the vibe from the staff needs to be worked on. Some are very nice to talk to, but most of them looked like they don’t like working there. Some are rude and disrespectful, but not all staff. The two pools itself is very nice. A quiet one and the main one. The beach is gorgeous but that says more about Mother Nature. My favorite part is the food. The food was the absolute best thing from the resort. A lot of variety and freshly made every day. Entertainment for me was 50/50 but that is more of a personal opinion. My honest review.
Stayed 4 nights in May 2025

10/10 Excellent

Esteban, Brooklyn

I love this hotel
Stayed 2 nights in May 2025

10/10 Excellent

julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
servicio muy bueno
Stayed 1 night in May 2025

8/10 Good

Charles

Stayed 3 nights in May 2025

10/10 Excellent

Kelly R

Liked: Cleanliness
I loved the quiet pool
Stayed 7 nights in May 2025

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Decent Overall

This will be a long review so if you want a real assessment, please take the time to read. To start, their website states they offer an airport transport to hotel and to call or email 3 days prior. I did just that and was told to call back the next day. I called 2 days prior and was told they don’t offer that service even though they sent me an email reminding me to call for 3 days prior via Hotels.com. I reached out to Hotels.com for help and they couldn’t get ahold of anyone at the property. Luckily, I was meeting a friend there and he arranged a taxi for me. At check-in, I was told that I had to pay $50 more a night because my friend didn’t travel with me even though I paid for 2 people when I booked on Hotels.com. So I had to pay an additional $350 for my friend to stay with me. The WiFi sucks! We couldn’t get it to work and when we attempted to call the front desk for help, the telephone in the room didn’t work. We had to walk to the front desk and then explained how to get the WiFi to connect, but it still sucked. The food was not good. Breakfast sucked, lunch was decent and dinner was subpar. They have 3 other restaurants besides the buffet l, but you have to make reservations for them in the morning the day of. Luckily, we spent quite a bit of time outside of the resort so we ate out some days in the city. Activities are awesome and plenty each day for kids and adults. Drinks at the bar were good. Staff were a hit or miss but majority of them were nice and friendly.
Stayed 7 nights in May 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service

Good but not a favorite

The service and pool were outstanding. We also enjoy the beach. The rooms are a bit outdated (especially the bathrooms need work). While the food was B+, there were many opening hour and take away restrictions at both the buffet and restaurants. Very inconvenient with young children. If you’re used to all-inclusive rules and limitations you might not be bothered by this. Also, people from nearby cruise ships can pay to come there for the day. That makes for a very chaotic environment.
Stayed 7 nights in Apr 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually i liked everything. The staff was amazing, the food and different options of drinks! This is my 3rd time going and will continue to go!
Stayed 4 nights in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Darilis Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Impressed with how well organi
Stayed 1 night in May 2025

10/10 Excellent

Nathlie

Liked: Cleanliness, staff & service
We did a snorkel and scuba experience it was great. The resort is clean the staff is AMAZING. This was our first time to the Dominican Republic and we enjoyed it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Matt

Always good better for the older crowds
Stayed 1 night in Apr 2025

10/10 Excellent

Jovanesia Chumney

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the property was clean and spacious and very well kept. I would be going back too this location. Love it 10/10
Good entertainment
Nice food
Stayed 7 nights in Apr 2025

6/10 Okay

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Desiree

Travelled with group
Disliked: Amenities, property conditions & facilities
I've been going to all-inclusive resorts for 20 years and this is by far the most disappointing one. Cons: Far, uncomfortable drive from the STI aiport Beata building was outdated, mildewy, and far away from anything fun & the beach Had to make dinner reservations for the 3 (subpar) restaurants DAYS in advance Pool towels could take 1 hour to be ready sometimes Tennis courts says open daily 8 am - 7 pm but we only saw it open ONCE in 5 days Drinks took FOREVER to come at the buffet, we would be done eating by the time they arrived Pools were not clean Limited shows (pretty much just watched guests sing karaoke every night) Drinks were not strong and not very tasty, just ended up not getting a buzz and hurting our stomachs Food was among the worst I've ever had and you had no option other than the buffet for breakfast, lunch & dinner because of the reservation issue Billiards table & ping pong closed early everyday even though that is all there was left to do Bars were only open 10 am - 12 am Housekeeping would take hours to get to your room and spend 1 hour inside that you could not enter during No clubs or any type of nightlife No kids foods (chicken tenders / mac n cheese, anything for picky eaters) Pros: Show/activity staff was very friendly and fun Convenient swim up bar Gym on site (limited hours) Beachfront property with easy access A/C in room was crispy cold Bartenders would fill your insulated tumbler or any cup you brought
Stayed 4 nights in Apr 2025

10/10 Excellent

Domingo

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent staff and property well keep
Stayed 2 nights in Mar 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
I found
Stayed 2 nights in Apr 2025