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Holiday Suites Business District (Empire Suites Hotel)

3.0 star property

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Photo gallery for Holiday Suites Business District (Empire Suites Hotel)

Reception
Property video
Superior Twin Room, 2 Single Beds | Room amenity
Breakfast, lunch and dinner served
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Rizal Avenue, Puerto Princesa, Palawan, 5300
  • Place, NCCC Mall Palawan
    ‪2 min walk‬
  • Place, SM City Puerto Princesa
    ‪6 min walk‬
  • Place, Mendoza Park
    ‪8 min walk‬
  • Airport, Puerto Princesa (PPS)
    ‪3 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Room amenity

Superior Twin Room, 2 Single Beds

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Family Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Holiday Suites Business District (Empire Suites Hotel)

This smoke-free hotel features a restaurant, a bar/lounge and a business centre. WiFi in public areas is free. Additionally, a 24-hour front desk and tour/ticket assistance are on-site. Housekeeping is available on request.
Holiday Suites Business District (Empire Suites Hotel) offers 38 accommodations with free toiletries. Cable televisions are provided.

Bathrooms include a shower and bidets. This Puerto Princesa hotel provides complimentary wireless Internet access. In-room massages, hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Holiday Suites Business District (Empire Suites Hotel), you're just a quick walk from NCCC Mall Palawan. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a business centre, a lift and co-working space
  • Steps from NCCC Mall Palawan and 5 minutes on foot from SM City Puerto Princesa
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and coworking spaces are available.

WiFi is free in public spaces. The business-friendly Holiday Suites Business District (Empire Suites Hotel) also features tour/ticket assistance, room service (during limited hours), and a lift. An airport shuttle (available on request) is available for a fee.

This Art Deco Puerto Princesa hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
Amara Cafe – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 5:00 AM to 9:30 PM at scheduled times and on request

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: PHP 295 to 500 for adults and PHP 295 to 500 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amara Cafe

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre
  • Coworking space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (112 centimetre high)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Suites Business District (Empire Suites Hotel)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 295 to 500 for adults and PHP 295 to 500 for children
  • Airport shuttle fee: PHP 500 per vehicle (one-way, maximum occupancy 12)
  • Airport shuttle fee per child: PHP 500
  • Rollaway bed fee: PHP 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Holiday Suites Business District (Empire Suites Hotel) offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Empire Hotel Suites
Empire Suites Hotel Palawan Island/Puerto Princesa
Empire Suites Hotel
Empire Suites Hotel Puerto Princesa
Empire Suites Puerto Princesa
Hotel Empire Suites
Empire Suites Hotel
Holiday Suites Business District (Empire Suites Hotel) Hotel

Holiday Suites Business District (Empire Suites Hotel) Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 102 reviews
Rating 8 - Good. 32 out of 102 reviews
Rating 6 - Okay. 23 out of 102 reviews
Rating 4 - Poor. 16 out of 102 reviews
Rating 2 - Terrible. 5 out of 102 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
place was a great location. walking distance to a bunch of bars n restaurants. and the free shuttle to and from the airport was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Great location. Friendly staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities
Value, close to airport, transfer
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Good value for the cost
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Benjamin

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money and in a great location accessible to main highway to catch a ride.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
The restaurant is the best kept secret in town. Don’t let the simple menu fool you. Food is amazing. Friendly staff.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Brian

Good location
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Belinda

Liked: Cleanliness
The room was in good condition and clean. THe staff are courteous and very helpful. We arrived at 11pm in the evening so there was no shuttle service. We took a taxi to the hotel but it did not cost alot as the hotel is close proximity to the Puerto Princesa Airport. Overall, it is an exceptional Hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christylynn

Liked: Cleanliness, staff & service, property conditions & facilities
I am very satisfied with the place, wi-fi is a plus, dining area around and also burger place open 24 hrs. Overly satisfied with the place.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice hotel. Hardly any hot water, but the guy took care of it right away.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Shiela

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is extremely friendly, welcoming, and helpful. However, the refrigerator was not connected or running, and the safe box not working; both of which are important to me when I travel. Again, the staff is the best asset the hotel offers.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Caesar

Disliked: Amenities
need a lot of improvement
Stayed 4 nights in Jan 2025
Verified

4/10 Poor

Kathia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room is very small for family of 4, Wifi is very weak
Stayed 3 nights in Mar 2024
Verified

8/10 Good

bill

Liked: Cleanliness, staff & service, property conditions & facilities
Coming from Canada to Philippines for the 1st time, was expecting a dive for the price charged... I was pleasantly surprised
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Alex

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pros - • very affordable • friendly and helpful staff • easy to get tuktuk (local taxi/bikes) from outside the entrance Cons - • aircon doesn’t work very well • Walls are paper thin • There was a window at the top of the wall in the room, when I stood on the bed to see what was outside i found that it looked straight into someone else’s room… very strange. Overall, for the price, I’d say that it was pretty good, and was fine for the 1 night we booked, but i wouldn’t want to stay here for too many nights.
Stayed 1 night in Jan 2024
Verified

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am disappointed with my stay at Empire Suites Hotel. The hotel is dirty and rundown. Area is dumpy and smelly. They advertise terraces, but the rooms don’t have them. When I asked the Front Desk to change to a room with a terrace, he confirmed there were none. He justified their website by claiming that the restaurant has a terrace.
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
This is a recent turn over hotel and I feel they are still upgrading from the previous owners. The property is very clean and generally serviceable, but a lot of little things fall short. We had two rooms. One had a modern plastic rfid key, and the other an old fashion metal key. In my room they provided instant coffee packets, but no water heater/kettle. They had two coffee cups but no glasses. Two bath towels, but no hand towels or wash cloths. I felt it was kind of a 3.5 star hotel, but they don’t have 3.5 on the survey scale, so I gave them 4 stars.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Gerald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No windows or phone in room. TV not working. Only one towel. Unsecure furniture...."closet" fell on me twice when i opened door. AC unit has a constant drip noise . Bugs, micro-ants, and small lizard in room. Entrance dirty and smells with stray dogs running wild. Staff very apathetic and not very helpful. Avoid this place.
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

william

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was probably one of the worst hotels i’ve stayed at. I’ve been to a lot of places all over the globe, but this was by far THE WORST!!! The staff was unbelievably cunty with me, asking for my itinerary when she had it pulled up on the computer already like she didn’t believe me when i was there the night prior. Charged me 2250 pisos for a late check out? when i never requested a late check out??? also refused to take my cards said cash only, i’m pretty sure it’s just a bunch of scam artists working just like the rest of this godforsaken island, sad to see a holiday in like this.
Stayed 1 night in May 2024
Verified

6/10 Okay

Hamid

Ah pour qu’elle t’ai pris un imba
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Bertrand

Disliked: Property conditions & facilities, room comfort

Hotel à éviter

Wifi ne fonctionne pas dans la chambre, environnement bruyant jusqu’à 2h du matin. 1 seul linge de bain troué piur 2 personnes
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Christian Beñat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amables
Stayed 2 nights in Nov 2023