6/10 Okay
Sean
Travelled with partner
1 Sept 2025
Got the premium level package - room was really, nice great views of the ocean, resort was clean.
female staff at the premium lounge is very unfriendly. We had upgraded to the premium stay; and she wouldn’t acknowledge me; boyfriend needed up going in to get drinks.
It was hard to get drinks around the pool; wasn’t great the swim up bar was only in the kid zone and not one in the adult only pool.
Restraunt (buffet) was hit or miss with the staff; multiple times we were there they didn’t even acknowledge us.
Oscar (Restraunt, buffet) was amazing he was helpful polite great attitude; more people like him around the resort would have made the trip better.
A la carte - food was great staff really friendly. Booking the restaurant was a different sorry, concierge was there from 9 to 5 but they wouldn’t take our booking till the next day even though we’re there at 2pm and said their computers could only book Sunday - Saturday (we arrived on Saturday; so we could not book anything until Sunday.




Sean
Stayed 3 nights in May 2025




























