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Ciyé Hotel

3.5 star property

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Photo gallery for Ciyé Hotel

A pool area with lounge chairs and umbrellas, a thatched-roof structure in the background, and a view of greenery and hills.
A hotel room with a bed, a ceiling fan, a dining area with a table and chairs, and a view of the outdoors.
A multi-level building with a central courtyard featuring a large tree, benches, and hanging lanterns.
A person sitting on a beach blanket with a meal and drinks.
The entrance to Ciyé Hotel with a wooden facade, a neon sign, and potted plants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Av. Tercer Mundo, 5, San Francisco, NAY, 63732
  • Place, Entreamigos
    ‪1 min walk‬
  • Place, San Pancho Nayarit Market
    ‪10 min walk‬
  • Place, Playa San Francisco
    ‪19 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a ceiling fan, and a view of the outdoor balcony.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Basic Room

A modern hotel room with a large bed, a ceiling fan, a bedside table with a lamp, a bookshelf, and a seating area with a sofa and a coffee table.

Basic Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room

A modern hotel room with a large bed, a ceiling fan, a wall-mounted air conditioner, and a decorative painting.

Classic Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a bed, a ceiling fan, a dining area with a table and chairs, and a view of the outdoors.

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a dining area, and a ceiling fan.

Family Room

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with two beds, a dining area, and a large window with curtains.

Premium Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 120 reviews
The price is €108
includes taxes & fees
1 Sept - 2 Sept
Hotel Hacienda San Pancho

About this property

Ciyé Hotel

At Ciyé Hotel, hit the nearby beach, dine on-site at Amapá Bistró or enjoy a drink at one of the hotel's 2 bars/lounges.
Ciyé Hotel offers 20 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include sports massages, Swedish massages, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Ciyé Hotel, you're just a quick walk from San Pancho Nayarit Market. You'll find features such as free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Amapá Bistró, a bistro with garden views
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a rooftop terrace and a water dispenser
  • On-site recreation includes complimentary bicycles
  • Steps from Entreamigos and 9 minutes on foot from San Pancho Nayarit Market
Ciyé Hotel offers its guests an outdoor pool and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at Ciyé Hotel.

This 3.5-star San Francisco hotel is smoke free.

Amapá Bistró – Overlooking the garden, this bistro serves breakfast and brunch. Open daily.
Cantina Ciyé – This poolside rooftop bar only serves brunch. Open daily.
Bar Tzicuri – On-site cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 200 per day)

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Private picnics

Restaurants on site

  • Amapá Bistró
  • Bar Tzicuri
  • Cantina Ciyé

Things to do

  • 9-hole adjacent golf course
  • Free bicycle rentals
  • Outdoor pool
  • Shopping

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: MXN 200 per day (5 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger aren't allowed at this property.

Property is also known as

Ciyé Hotel Hotel
Ciyé Hotel San Francisco
Ciyé Hotel Hotel San Francisco

Ciyé Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 34 out of 46 reviews
Rating 8 - Good. 11 out of 46 reviews
Rating 6 - Okay. 0 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel.
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

DAVID

Great staff and location. Awesome pool
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Reeven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were spotless. Staff very accomadating.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, close to everything, very chic decor and loved the breakfast basket each morning. Only drawback was it can be quite noisy between the loud music from the bar across the street late into the night, the roosters start squawking around 3am and then kids at the school on the other side around 8 :D
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

LEE

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Staff is great and helpful. Everything is well maintained and clean.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Mark

Amazing boutique hotel
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and great service
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to dining and beach. Rooms are very nice and staff is super friendly. They have bikes to ride around town free for guests. We would definitely stay there again.
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.. check in and out seamless.. nice big clean room..balconies.. continental breakfast delivered to the room every month.. fresh Oj and coffee with warm croissants. Peaceful.. nice bar on the roof.. Alan great bartender. I didn’t get the name of front desk staff but again excellent wand room attendants in housekeeping were fantastic as well.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, with awesome rooftop pool, close to beach in this wonderful place of San Pancho
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, quiet and excellent service.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well kept. Staff is amazing !
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The property is exactly as pictured. The staff were great, especially the bartenders at the pool. We enjoyed sunsets at the rooftop pool. The furnishings are beautiful and high quality. The location is perfect. Thank you for a great stay.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel, this place is perfectly situated, with a friendly staff. No frills and yet feels very luxurious. The room was extremely clean, the staff super friendly, and we loved our week there. We will be back and can’t wait.
Verified review

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples Romantic Haven

I highly recommend staying here on your trip to San Pancho. The rooms are luxurious, the morning coffee and breakfast delivered to your room with warm croissants is divine, and the roof top pool is the perfect escape in this tropical oasis. The staff here are absolutely incredible. Helpful, patient with our broken Spanish as well practice, and so very warm.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a gem. We enjoyed our stay. Staff is super friendly and helpful. Everything is very clean. The pool on the rooftop is great and we were often the only once up there. The hotel is right in the center of town. 100 meters to the beach and everything right outside your front steps. So if you like that, this is a great place to stay. It does get a bit noisy and the hotel provides earplugs. But the music stops by midnight usually. The nreakfast that arrives at your door in the morning is a very nice touch. Overall very nice place to stay.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Lawrence (Lonnie)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLUS: The hotel is by the beach and in the center of restaurants, bars, shops, etc. MINUS: San Pancho is noisy until 11 pm or midnight. As long as you like to party, it's a great place to stay. The morning in-the-room coffee, croissant, & OJ was the best.
Stayed 11 nights in Feb 2025
Verified review

4/10 Poor

Katherine

Disliked: Staff & service, amenities
Clean, comfortable and convenient. Staff Front Desk needs more customer service training.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the rooftop pool. Short of excellent due to very loud street music every night. Mercifully stops around 10:15
Stayed 7 nights in Feb 2024
Verified review

8/10 Good

Katalin Erszebet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location....a little noisy at night, but that's to be expected given the location. Room only had 1 bed....they call it a queen, but more like a double....next time will ask for 2 beds. No elevator to 4th floor pool.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Jose Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tose de 10
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Realmente desestresante

Excelente trato y servicio, buena ubicacion, instalaciones agradables, en el punto exacto de restaurantes y bares.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de San Pancho Nayarit! Bonitas instalaciones, con una alberca pequeña pero muy exclusiva y vista hermosa! No necesitas coche, tienes todo a unos cuantos pasos, playa, restaurantes, cafés etc.. solo pienso que deberían mejorar el desayuno continental, creo q unos croissants salvarían el desayuno, aire en solo un pan solo con café o jugo.. de ahí en más todo excelente
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito el hotel, si vas en carro vas a tener problemas para estacionarte.
Stayed 2 nights in Mar 2024