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Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

5.0 star property
VIP Access

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Photo gallery for Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

Exterior
Property video
Aerial view
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, JAL, 48270
  • Place, Garza Blanca Beach
    ‪3 min walk‬
  • Place, Playa Esmerelda
    ‪10 min walk‬
  • Place, Playa Palmares
    ‪12 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite North

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite North

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite South

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Two Double Beds North

Suite Two Double Beds North | Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Two Double Beds North

  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite two Double Beds South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite two Double Beds South

  • Sea view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Corner North

Corner North | Egyptian cotton sheets, premium bedding, down duvets, minibar

Corner North

  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Corner Suite South

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite North

Egyptian cotton sheets, premium bedding, down duvets, minibar

Ultra Suite North

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite South

Ultra Suite South | Egyptian cotton sheets, premium bedding, down duvets, minibar

Ultra Suite South

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite North

View from room

Ultra Corner Suite North

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Ultra Corner Suite South

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Penthouse North

The Penthouse North | Egyptian cotton sheets, premium bedding, down duvets, minibar

The Penthouse North

  • Ocean view
  • 265 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Master Suite South

  • Ocean view
  • 142 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Suite South Connected

Egyptian cotton sheets, premium bedding, down duvets, minibar

Two Suite South Connected

  • Sea view
  • 198 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Ultra Suites South Connected

Egyptian cotton sheets, premium bedding, down duvets, minibar

Two Ultra Suites South Connected

  • Ocean view
  • 198 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two bedroom Master Suite South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Two bedroom Master Suite South

  • Ocean view
  • 241 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Suite Two Double Beds South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Ultra Suite Two Double Beds South

  • Sea view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

Similar properties

4 outdoor pools, free pool cabanas, pool umbrellas
Hotel Mousai Puerto Vallarta Adults Only
South Zone
  • Pool
  • Hot tub
  • Spa
  • All-inclusive
4.7 out of 5, Exceptional, 1,002 reviews
The price is €527
includes taxes & fees
17 Apr - 18 Apr
Hotel Mousai Puerto Vallarta Adults Only

About this property

Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

Catch some rays at the beach or spend the day relaxing at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the hotel's 9 restaurants. Change of towels is available on request
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only offers 145 accommodations with outdoor private hot tubs and DVD players. Rooms open to balconies. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with pay-per-view films. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and toilets with an electronic bidet.

This Puerto Vallarta hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor tennis courts and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Imagine has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only. During your stay, you're just a quick walk from Garza Blanca Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include 9 restaurants, 2 swim-up bars and 4 poolside bars
  • Take a swim in the 4 outdoor pools
  • Treat yourself to manicures and pedicures, aromatherapy or massages at Spa Imagine
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and basketball
  • Just a 2-minute drive from Bay of Banderas and 9 minutes from Malecon
  • Free beach shuttle service
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. At Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 9 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers outdoor tennis courts, a health club and a rooftop terrace. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Vallarta hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to noon.
Hiroshi - Japanese – On-site restaurant.
NOI - Italian Cuisine – On-site restaurant. Open daily.
DAO - ChineseContemporary – On-site restaurant. Open daily.
The Rooftop – On-site restaurant. Open daily.
The Terrace – On-site restaurant. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkelling

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 swim-up bars
  • 4 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • DAO - ChineseContemporary
  • Hiroshi - Japanese
  • NOI - Italian Cuisine
  • The Rooftop
  • The Terrace

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Art gallery
  • Basketball
  • Beach volleyball
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Paddleboard
  • Piano
  • Racquetball/squash
  • Shopping
  • Snorkelling

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Communal living room
  • Designated smoking areas
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2600 per vehicle (return, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mousai Puerto Vallarta Adults Only
Hotel Mousai Puerto Vallarta All Inclusive
Hotel Mousai Puerto Vallarta Adults Only All Inclusive
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only Hotel

Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 139 out of 183 reviews
Rating 8 - Good. 16 out of 183 reviews
Rating 6 - Okay. 11 out of 183 reviews
Rating 4 - Poor. 5 out of 183 reviews
Rating 2 - Terrible. 12 out of 183 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Levon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was my 6th or 7th time at Mousai/Garza Blanca and it's perfect. Love everything about this place, staff is always helpful and nice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooftop with infinity pool is amazing. Also their food at the rooftop was amazing, especially sea food was very fresh. Hotel is beautiful with amazing views pretty much anywhere on the property. Staff is great. 24/7 Room service was amazing.
Stayed 1 night in Jan 2026

10/10 Excellent

Zachary

Stayed 4 nights in Dec 2025

10/10 Excellent

Yin Yin

Liked: Cleanliness, property conditions & facilities
Greatest
Stayed 4 nights in Oct 2023

8/10 Good

Cassie

Liked: Cleanliness, amenities, property conditions & facilities
Hotel and the grounds are beautiful. Trolly picks up and drops off around grounds and even down to Garza Blanca. Food amazing as usual. For the first time in 4 stays my guest check in was not pleasurable. Once we got our brackets we were asked to go over and sit at the desk so they could talk bout reservations and all that. It’s a timeshare presentation. We’ve always declined and had no problem with them saying no problem if you need anything just call. This time we were told we had to sit down, my wife said no thank you we had a long day traveling and would like to go to the room, we were told it’s my job so just sit down. We sat down and she went into making dinner reservations, it was already 630 and once again we told her we just wanted to go shower. She then asked if we could come back down after we showered. We declined. That was the only negative experience we’ve ever had here. The rest of the stay was amazing and all the staff were amazing
Stayed 3 nights in Dec 2025

10/10 Excellent

Brooke

Stayed 4 nights in Oct 2025

10/10 Excellent

Soultan Samuel, West hills

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Diego the manager at Mousi took care of all our needs and all of our amenities. I recommend everybody to go there it's a five star hotel with world class food the staff is very kind and takes care of all your needs
Stayed 4 nights in Dec 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, amazing room and service. Staff were all very kind. All restaurants were delicious food! And beautiful views.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tiara

Stayed 3 nights in Nov 2025

10/10 Excellent

Inga

Stayed 5 nights in Nov 2025

10/10 Excellent

Ashot, Lake Balboa

Stayed 3 nights in Oct 2025

6/10 Okay

Ariya

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Alonzo D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Oct 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Top tier service and amenities roof top service is excellent ask for Felix
Stayed 3 nights in Oct 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very scenic views, we stayed in the north building. Food was delicious and room service was very convenient. Staff was very friendly. The ONLY thing we did not care for was the staff trying to "sell" things, although they say it's not selling. Check- in was about 20 minutes longer bc of the promoting of excursions and such, then they wanted us to come to breakfast the next morning for another promoting. What really upset my husband and I was when they called our room the next morning trying to "sell" again. Very tacky for such an upscale place.
Stayed 4 nights in Sep 2025

10/10 Excellent

Garrod

Stayed 6 nights in Sep 2025

8/10 Good

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all acceptable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Yendris

Liked: Cleanliness, staff & service, property conditions & facilities
El mejor Spa, las habiataciones amplias, limpias
Stayed 5 nights in Sep 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ma Micaella Grace Ablan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Hotel Mousai! The whole staff made our stay very enjoyable, especially Alan, Lilith, and Miguel.
Stayed 3 nights in Aug 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Anzhelika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for couples
Stayed 4 nights in Jul 2025

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness
This is not a 5 diamond property. The hotel is outdated. The construction is next to the hotel and on the beach. The beach is 10min drive on a trolley to the adjustment hotel. Customer service is hit and miss. No activities or entertainment whatsoever. the beach is dirty but swimmable.The hotel is located remotely, 30min drive from the city.
Stayed 6 nights in Jun 2025

10/10 Excellent

John Ryder

Stayed 3 nights in Jul 2025