Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

5.0 star property
VIP Access

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Photo gallery for Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Ultra Corner Suite South | Terrace/patio
Couples treatment room(s), sauna, hot tub, steam room, body treatments
View from room
Kayaking

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Breakfast included
  • Housekeeping
  • Room service

Explore the area

Map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, JAL, 48270
  • Garza Blanca Beach
    ‪3 min walk‬
  • Los Arcos
  • Playa Gemelas
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Two bedroom Master Suite South

  • 241 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite two Double Beds South

  • 99 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

Two Suite South Connected

  • 198 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

The Penthouse North

  • 265 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite North

10.0 out of 10
Exceptional
(1 review)
  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Suite South

10.0 out of 10
Exceptional
(1 review)
  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Two Double Beds North

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Corner North

  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two Ultra Suites South Connected

  • 198 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Ultra Suite North

10.0 out of 10
Exceptional
(1 review)
  • 126 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite South

9.0 out of 10
Wonderful
(2 reviews)
  • 99 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Ultra Corner Suite South

  • 126 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Corner Suite South

10.0 out of 10
Exceptional
(2 reviews)
  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Suite Two Double Beds South

  • 99 sq m
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

Master Suite South

  • 142 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Corner Suite North

  • 126 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

Adults-only beachfront hotel with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the hotel's 9 restaurants. Change of towels is available on request
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only offers 145 accommodations with outdoor private hot tubs and iPod docking stations. Rooms open to balconies. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with DVD players and pay-per-view films. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and toilets with an electronic bidet.

This Puerto Vallarta hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor tennis courts and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Imagine has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only. During your stay, you're just a quick walk from Garza Blanca Beach. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking
  • Drinking and dining options include 9 restaurants, 2 swim-up bars and 4 poolside bars
  • Take a swim in the 4 outdoor pools
  • Treat yourself to facials, manicures and pedicures or massages at Spa Imagine
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and basketball
  • Within a 15-minute walk of Garza Blanca Beach and Bay of Banderas
  • Free beach shuttle service
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. At Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 9 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers outdoor tennis courts, a health club and a rooftop terrace. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Puerto Vallarta hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to noon.
Hiroshi - Japanese – On-site restaurant.
NOI - Italian Cuisine – On-site restaurant. Open daily.
DAO - ChineseContemporary – On-site restaurant. Open daily.
The Rooftop – On-site restaurant. Open daily.
The Terrace – On-site restaurant. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkelling

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 swim-up bars
  • 4 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • DAO - ChineseContemporary
  • Hiroshi - Japanese
  • NOI - Italian Cuisine
  • The Rooftop
  • The Terrace

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Art gallery
  • Basketball
  • Beach volleyball
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Paddleboard
  • Piano
  • Racquetball/squash
  • Shopping
  • Snorkelling

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Communal living room
  • Designated smoking areas
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2600 per vehicle (return, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mousai Puerto Vallarta Adults Only
Hotel Mousai Puerto Vallarta All Inclusive
Hotel Mousai Puerto Vallarta Adults Only All Inclusive
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only Hotel

Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 107 out of 146 reviews
Rating 8 - Good. 12 out of 146 reviews
Rating 6 - Okay. 10 out of 146 reviews
Rating 4 - Poor. 5 out of 146 reviews
Rating 2 - Terrible. 12 out of 146 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay! I had a great experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience and can’t wait to return. Was the first adults-only resort experience for me and my wife and we loved it. All of our prior vacations have been as a family (ie. with our kids) and it was really nice to vacation without kids around. No splashing around in the pool, no constant calls for mommy, etc. The
Stayed 5 nights in Apr 2025

10/10 Excellent

Antoine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel I've ever started in
Stayed 5 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival to departure, everything was stupendous. The property is comfortable, well thought out, and coordinated. All of the staff were so attentive to our every need. The entire stay exceeded our expectations. Hotel Mousai made our honeymoon really special.
Stayed 4 nights in Apr 2025

2/10 Terrible

Michael Kelly

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
My wife and I stayed here for 12 days over our 6 year anniversary. While the rooms, views and some of the staff are incredible, we had some serious issues with our stay. Firstly, upon check in - my wife found a used condom underneath a chair. It was apparent that the room was not cleaned appropriately and this gave us a very bad taste in our mouth. While they changed us rooms, we still questioned the cleanliness of the property and what protocols were in place. This took over a day to sort out and was very frustrating as it was disturbing for us. The second issue we had was with our restaurant reservations. We had made several reservations that were never confirmed properly, and we were forced to scramble last minute for dining options on 3 occasions. We were mislead about the dining at Karuma, as we were told the only thing not included when spending the extra $45pp was the “Prime” items. This was not the case and several items that drew me into the restaurant were not included. The staff was also extremely rude at times, not serving us and flat out ignoring us despite tipping well. The food was also very inconsistent, even at the same restaurants. We had several fantastic meals and we had some very bad meals at the same restaurants with the same dishes. The property has a lot of potential but overall we did not enjoy our stay. We travel to Mexico 2-3 times a year and this was our worst experience to date from a 5 star resort. I’d write more but limited to 1500 letters
Stayed 12 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and service! Best hotel in Puerto Vallarta
Stayed 7 nights in Mar 2025

8/10 Good

Taylor

Stayed 2 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stayed at a five diamond resort before and not sure I’ll ever be able to not stay at one again. The service was next level, food was out of this world good, and the personal butler service was awesome. Will definitely be returning to Hotel Mousai in the future!
Stayed 6 nights in Feb 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent service.
Stayed 5 nights in Feb 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and the room was great, with an exceptional view. Facilities and restaurants were good as well. Our room service guy Danny was phenomenal.
Stayed 4 nights in Feb 2025

10/10 Excellent

hatem

Stayed 6 nights in Feb 2025

10/10 Excellent

Roxana

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Stayed 6 nights in Jan 2025

10/10 Excellent

Lindsey Dee

Stayed 5 nights in Dec 2024

2/10 Terrible

john

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
they try to sell you on becoming a member. if you say no they treat you very poorly.

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Everyone was so happy, helpful, had a smile on their face. The FOOD was amazing was not like the all inclusive generic food you usually get at all the hotels. Rooms were cleaned and turned down nightly with chocolates lights dime and soft music. This hotel is definitely well worth every penny spent to stay there. Definitely will stay there again.
Stayed 5 nights in Dec 2024

8/10 Good

Emil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is very rocky which makes it really hard to swim. There is a lot of walking from the room to the beach and to the other restaurants such as the steak house. You constantly have to wait for the tram/bus to take you from one location to the other.
Stayed 4 nights in Jan 2025

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty
Stayed 5 nights in Jan 2025

10/10 Excellent

LAURA

Travelled with partner
Liked: Cleanliness, amenities
Beautiful
Stayed 5 nights in Dec 2024

10/10 Excellent

bruce roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t go wrong here! Quite, modern, outstanding service and great food!
Stayed 7 nights in Dec 2024

10/10 Excellent

anita

Stayed 5 nights in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Mousai is an amazing hotel. It was so clean and pristine. The grounds were beautiful and lush. It felt as though Hotel Mousai thought of everything you could want in a hotel stay. Room: 5 stars The room was very spacious and beautiful. The mini bar was always well stocked. Our balcony had an amazing view of the ocean and the mountains. The hammock and hot tub were perfect to end the night in or watch the sunset. The room came with an iPad that controlled the lights, drapes (A for the blackout drapes) and music. We loved that the room came with a speaker system. You could Bluetooth your own music or play music already loaded onto the iPad. Most nights we would come back to the room and the beds would be turned down, lights would be dimmed, and soft music playing. It was a lovely touch and Thank you to Luz for taking care of our room all week. The bidet if you’ve never tried it, is great! Food: 5 stars The food was delicious everywhere we went. From Dao, Bocados, Blanca Blue it was 5 stars always. Even the food by the pool was delicious. Often times, food at an all inclusive is not the best but this food was absolutely delicious. Staff and service: 4 stars The staff was so friendly and accommodating everywhere we went. Omar at the pool was the best. Carlos our butler helped us with all our reservation needs. The only downside was the concierge trying to convince us to attend their demonstration. It felt pushy at times. Besides that, this hotel was hands down the best
Stayed 4 nights in Dec 2024