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Aparthotel

Hotel Suites Mar Elena

3.0 star property

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Photo gallery for Hotel Suites Mar Elena

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Reception
Terrace/patio
Family Room | Terrace/patio
Reception

Popular amenities

  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Puerto Vallarta
  • Malecon
    ‪3 min drive‬
  • Cruise Ship Terminal
    ‪3 min drive‬
  • Playa de los Muertos
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Classic Apartment

Classic Apartment | Living area | 32-inch plasma TV with cable channels, TV, books

Classic Apartment

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Futon

View all photos for Family Room

Family Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Room

  • 30 sq m
  • Studio
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Hotel Suites Mar Elena

Colonial aparthotel with free breakfast and fitness centre
Along with an outdoor pool, this aparthotel has a fitness centre and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. Each apartment offers comforts like a Tempur-Pedic bed and Egyptian cotton sheets, plus free WiFi and a plasma TV with cable channels. A rainfall shower, a down duvet and a safe are among the other amenities available to guests. Housekeeping is available on request.
Hotel Suites Mar Elena offers 46 air-conditioned accommodations with a safe and blackout curtains. Each accommodation is individually furnished. Tempur-Pedic beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch plasma televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead. This Puerto Vallarta aparthotel provides complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hotel Suites Mar Elena. During your stay, you're just a quick walk from Hotel Zone Beach. Free breakfast, free WiFi in public areas and an outdoor pool are available. Built in 1986, this comfortable aparthotel has 46 apartments over 4 floors. Enjoy your stay with amenities like free WiFi and a Tempur-Pedic bed in each apartment.
  • Each apartment offers a Tempur-Pedic bed, a plasma TV and Egyptian cotton sheets
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from Malecon and a few minutes from Cruise Ship Terminal
Hotel Suites Mar Elena offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Meeting rooms and coworking spaces are available. Free breakfast is served daily. A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Suites Mar Elena. A complete renovation of Hotel Suites Mar Elena was completed in March 2020.

Smoking is allowed in designated areas at this 3-star Puerto Vallarta aparthotel.

Guests are served a free continental breakfast daily from 8:30 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Dining

  • Free continental breakfast available daily 8:30 AM to 10:30 AM

Bedrooms

  • Bedroom
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 32-inch plasma TV with premium cable channels
  • Books
  • Games
  • TV in common areas

Outdoor areas

  • Outdoor furniture
  • Terrace

Laundry

  • Laundromat nearby

Work spaces

  • Computer station
  • Coworking space
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (79 centimetre wide door)
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 4 floors
  • 46 units
  • Bed sheets changed on request
  • Built in 1986
  • Colonial architecture
  • Eco-friendly toiletries
  • Housekeeping (on request)
  • Individual furnishings
  • Reception hall
  • Renovated - March 2020
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Suites Mar Elena

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel Suites Mar Elena.

Property is also known as

Mar Elena
Suites Mar Elena
Suites Mar Elena Hotel
Suites Mar Elena Hotel Puerto Vallarta
Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena
Suites Elena Puerto Vallarta
Hotel Suites Mar Elena Aparthotel
Hotel Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena Aparthotel Puerto Vallarta

Hotel Suites Mar Elena Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 179 out of 393 reviews
Rating 8 - Good. 138 out of 393 reviews
Rating 6 - Okay. 48 out of 393 reviews
Rating 4 - Poor. 15 out of 393 reviews
Rating 2 - Terrible. 13 out of 393 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Everyone is very kind and customer oriented. I truly recommend it
Stayed 7 nights in Apr 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, property conditions & facilities
There were many options for authentic Mexican dining within a short walking distance. The taxis were reasonable and could get you to downtown easily. The hotel was cute, breakfast was average.
Stayed 6 nights in Apr 2025

10/10 Excellent

Joely

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Devin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were great! Pool and property was clean. AC didnt work too great but fan did. Conveniently located
Stayed 9 nights in Apr 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family loved the place. It’s very cozy and picturesque. The beautiful orchids decorating the common areas bring a sense of tranquility and freshness. The pool area has plenty of seating for conversation or reading. The breakfast is excellent, with a different menu offered every day. The hotel is within walking distance of the beach, restaurants, and shopping stores. I highly recommend it.
Stayed 3 nights in Apr 2025

10/10 Excellent

RAUL, edmonton

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Rudolf

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Jodie Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Suite was great, pool was small but serene. Location was nice. I would critique their breakfast. The food was inedible (think crusty refried beans, hot dogs for breakfast). They ran out of coffee two mornings and bread another morning. I would not pay for the breakfast again.
Stayed 7 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Glenn

Travelled with family and small children
Convenience, comfort, and affordable price
Stayed 4 nights in Mar 2025

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel suites Mar Elena was clean, well kept, and the service was excellent. They are still working on their breakfast options so the only thing I would say is that don’t expect too much for breakfast. It is very simple. This does reflect on the cost and if a reasonably priced hotel is what you need this is a great place to stay. It is very central. The grocery store is very close and the bus stop to get pretty much anywhere in PV. Very nice hotel.
Stayed 6 nights in Mar 2025

8/10 Good

Douglas James

Travelled with partner
Liked: Cleanliness
no clean water available . no water bottles given , no water jugs or dispensers , limit ice .
Stayed 28 nights in Feb 2025

10/10 Excellent

Chantel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was clean, staff was very helpful and friendly, the breakfast was always really good, location was close to everything we needed. We will be returning next year!
Stayed 6 nights in Feb 2025

8/10 Good

Norman

Liked: Cleanliness
Friendly staff, building is older but functional and clean. Very convenient location for first time visitors.
Stayed 14 nights in Feb 2025

10/10 Excellent

Jason, neenah

Liked: Cleanliness
Greatn location rooms can be noisy
Stayed 6 nights in Feb 2025

8/10 Good

Hugo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No hotel restaurant ,swimming pool too small
Stayed 1 night in Feb 2025

6/10 Okay

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness is good and nice staff. The hotel is right next to a busy road and traffic easily is heard in some rooms and can last late into the evening, and might affect air quality.
Stayed 7 nights in Feb 2025

8/10 Good

Desdemona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, staff were very friendly. We loved the location of this hotel. It was walkable to many places. The rooftop was nice and relaxing with great views. I would stay here again.
Stayed 4 nights in Jan 2025

10/10 Excellent

April Dawn

Travelled with family
Liked: Cleanliness, property conditions & facilities
This hotel is older but very well maintained. The staff are friendly and the rooms are very clean and comfortable. The roof top pool provides enough sun and shade. We would stay here again.
Stayed 10 nights in Jan 2025

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Allot of dining options within 500 m. 3 minutes to the beach. Excellent message’s on the beach. Pool area on the roof quiet and relaxing. Staff friendly and accommodating. Breakfast included, very nice.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Service was great, room was clean. Lots of traffic noise from major thoroughfare nearby.
Stayed 2 nights in Jan 2025

8/10 Good

Rudolf

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2025

2/10 Terrible

Joseph

Travelled with family
Disliked: Amenities, property conditions & facilities
We had a room on the bottom floor. There were two dead roaches in the room when we got there. We found a live roach under the bed. The hot water in the bathroom did not turn on at all. The TV had a double visioned screen. There were no towels at all in the room so I had to go to the front desk to get them. The room was so musty smelling that we had to go to the store and buy air freshener just to make it through the night. We asked for a room transfer but were told there were none. We slept with the light on all night to keep an eye out/to discourage roaches coming out. They do offer a continental breakfast but to get that you have to wear a blue wristband that says "Breakfast" all day/night to get the breakfast the next morning. Seems unnecessary. Perhaps the other rooms are better but steer clear of floor level rooms!
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, property conditions & facilities
I arrived and my room wasn’t available so I stayed at smaller room with two single beds and the next day I was moved to the best king size bed with balcony. José ( manager) is a very nice guy always vey helpful. Thank you. This hotel is for someone who wants to stay in PV and enjoy the culture.. not a fancy place that’s makes your experience even more enjoyable.
Stayed 4 nights in Jan 2025

2/10 Terrible

Kim

Stayed 10 nights in Dec 2024