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Aparthotel

Hotel Suites Mar Elena

3.0 star property

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Photo gallery for Hotel Suites Mar Elena

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Reception
Rooftop terrace
Terrace/patio
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Outdoor space

Explore the area

View in a map
Puerto Vallarta
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, Playa Las Glorias
    ‪9 min walk‬
  • Place, Malecon
    ‪5 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Family Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Apartment

Classic Apartment | Living area | 32-inch plasma TV with cable channels, TV, books

Classic Apartment

8.0 out of 10
Very good
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Suites Mar Elena

Along with an outdoor pool, this aparthotel has a fitness centre and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. Each apartment offers comforts like a Tempur-Pedic bed and Egyptian cotton sheets, plus free WiFi and a plasma TV with cable channels. A rainfall shower, a down duvet and a safe are among the other amenities available to guests. Housekeeping is available on request.
Hotel Suites Mar Elena offers 46 air-conditioned accommodations with a safe and blackout curtains. Each accommodation is individually furnished. Tempur-Pedic beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch plasma televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead. This Puerto Vallarta aparthotel provides complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hotel Suites Mar Elena. During your stay, you're just a quick walk from Bay of Banderas. Free breakfast, free WiFi in public areas and an outdoor pool are available. Built in 1986, this comfortable aparthotel has 46 apartments over 4 floors. Enjoy your stay with amenities like free WiFi and a Tempur-Pedic bed in each apartment.
  • Each apartment offers a Tempur-Pedic bed, a plasma TV and Egyptian cotton sheets
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from Malecon and a few minutes from Cruise Ship Terminal
Hotel Suites Mar Elena offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Meeting rooms and coworking spaces are available. Free breakfast is served daily. A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Suites Mar Elena.

Smoking is allowed in designated areas at this 3-star Puerto Vallarta aparthotel.

Guests are served a free continental breakfast daily from 8:30 AM to 10:30 AM.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Dining

  • Free continental breakfast available daily 8:30 AM to 10:30 AM

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • 1 private bathroom
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 32-inch plasma TV with premium cable channels
  • Books
  • Games
  • TV in common areas

Outdoor areas

  • Outdoor furniture
  • Terrace

Laundry

  • Laundromat nearby

Work spaces

  • Computer station
  • Coworking space
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (79 centimetre wide door)
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 4 floors
  • 46 units
  • Bed sheets changed on request
  • Built in 1986
  • Colonial architecture
  • Eco-friendly toiletries
  • Housekeeping (on request)
  • Individual furnishings
  • Reception hall
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Suites Mar Elena

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel Suites Mar Elena.

Property is also known as

Mar Elena
Suites Mar Elena
Suites Mar Elena Hotel
Suites Mar Elena Hotel Puerto Vallarta
Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena
Suites Elena Puerto Vallarta
Hotel Suites Mar Elena Aparthotel
Hotel Suites Mar Elena Puerto Vallarta
Hotel Suites Mar Elena Aparthotel Puerto Vallarta

Hotel Suites Mar Elena Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 191 out of 420 reviews
Rating 8 - Good. 147 out of 420 reviews
Rating 6 - Okay. 52 out of 420 reviews
Rating 4 - Poor. 16 out of 420 reviews
Rating 2 - Terrible. 14 out of 420 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, communication
Everything was just good !
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everyone was so welcoming. It was a great experience
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Glen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean, staff efficient and friendly. Good coffee shop next door. Good restaurant seafood near by. Bar across the street.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Erica

Liked: Cleanliness, amenities, communication
Staff was very friendly, room was spacious and much more than we expected, great location close to restaurants and shops. Awesome small hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

trudi

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean , the air conditioning was great, the continental breakfast was adequate as was the roof top pool and lounge area . The staff were great especially the evening shift at the front desk , she was very friendly and helped us more than once always with a big smile .
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities, communication
It.was okay, basically i need the hotel just for sleep and take a shower, the pool was okay I did not used.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Andreas

The breakfast was the same for many days. Salty beans white bread and buns with a bit of cheese. Could be improved.
Stayed 11 nights in Dec 2025
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, communication
Exelente
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Ashley

Liked: Cleanliness, communication
Very limited breakfast options. Rooftop pool was convenient. Staff were super kind and helpful
Stayed 1 night in Nov 2025
Verified

8/10 Good

Devin Robert

Room was okay...no fridge but it was clean. Pool lovely. Staff nice.
Stayed 14 nights in Dec 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice stay and great staff
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Doree

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and spacious. Bedroom was great and bed was comfortable. Living room was spacious and tv worked well. Had a big dining table. Fridge was in excellent condition and full size. Kitchen was good but the equipment was incomplete or some items were so old it was difficult to read how to work them. If you don't plan to cook it is absolutely a great place. Service from staff was very good.
View of dining area for breakfast and setting area. Near gym and laundry.
Walkway to room
Stayed 12 nights in Nov 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great lounge downstairs. Very nice staff
Stayed 8 nights in Mar 2025
Verified

8/10 Good

Norman

Liked: Cleanliness, communication
Friendly staff, building is older but functional and clean. Very convenient location for first time visitors.
Stayed 14 nights in Feb 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, communication
It was a quiet place close to the beach
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Chantel

Liked: Cleanliness, property conditions & facilities, communication
The hotel was clean, staff was very helpful and friendly, the breakfast was always really good, location was close to everything we needed. We will be returning next year!
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Glenn

Liked: Communication
Convenience, comfort, and affordable price
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Desdemona

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was nice, staff were very friendly. We loved the location of this hotel. It was walkable to many places. The rooftop was nice and relaxing with great views. I would stay here again.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Kasem

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice staff, decent breakfast, easy bus access to Centro, and clean, AC-equipped room made my five-night stay comfortable and enjoyable.
Stayed 5 nights in Nov 2023
Verified

8/10 Good

Juan

Liked: Amenities, property conditions & facilities, communication
The staff is very courteous, friendly helpful and professional, besides that the hotel’s location is very convenient because there is almost everything you need nearby in a walkable distance, I would definitely stay there again
Stayed 7 nights in Oct 2024
Verified

8/10 Good

Rudolf

Liked: Cleanliness, room comfort, communication
Would come back to this place
Stayed 6 nights in Nov 2024
Verified

8/10 Good

Natasha Skye

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk staff was very friendly and accommodating.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities, communication
There were many options for authentic Mexican dining within a short walking distance. The taxis were reasonable and could get you to downtown easily. The hotel was cute, breakfast was average.
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Karim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel. Everyone is very kind and customer oriented. I truly recommend it
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

April Dawn

Liked: Cleanliness, property conditions & facilities, communication
This hotel is older but very well maintained. The staff are friendly and the rooms are very clean and comfortable. The roof top pool provides enough sun and shade. We would stay here again.
Stayed 10 nights in Jan 2025