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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property

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Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

Buffet
Property video
On the beach, beach umbrellas, beach bar
Aerial view
Junior Room, 2 Double Beds, Balcony, Pool View | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included

Explore the area

View in a map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Nayarit, NAY, 63732
  • Place, Flamingos Golf Club
    ‪5 min drive‬
  • Place, Nuevo Vallarta Beach
    ‪6 min drive‬
  • Place, Playa Bucerías
    ‪12 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪29 min drive‬

Room options

View all photos for Altitude Club Junior Suite Swim Out King

A modern living area with a blue sofa, a coffee table, a dining table with chairs, and a decorative partition.

Altitude Club Junior Suite Swim Out King

  • Sleeps 3

View all photos for Deluxe Tropical View King

A hotel room with a bed, a desk, a chair, a ceiling fan, and a window with a view of greenery.

Deluxe Tropical View King

  • Sleeps 3

View all photos for Junior Suite Ocean Front King

A hotel room with a bed, a TV, a balcony with a view of the ocean, and a painting on the wall.

Junior Suite Ocean Front King

  • Sleeps 3

View all photos for Standard Queen Bed

Standard Queen Bed | Free minibar, in-room safe, blackout curtains, iron/ironing board

Standard Queen Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Garden View

8.2 out of 10
Very good
(55 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(35 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View | Free minibar, in-room safe, blackout curtains, iron/ironing board

Luxury Room, 2 Double Beds, Partial Ocean View

8.0 out of 10
Very good
(38 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds, Balcony, Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Room, 2 Double Beds, Balcony, Pool View

8.0 out of 10
Very good
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 2 Double Beds, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Double Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(29 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront | Free minibar, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Beachfront

8.4 out of 10
Very good
(26 reviews)
  • Bay view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 1 King Bed, Pool Access, Ground Floor

9.2 out of 10
Wonderful
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Pool Access, Ground Floor

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Sea View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Room

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Large Single Sofa Bed

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About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Catch some rays at the beach or spend the day relaxing at Krystal Grand Nuevo Vallarta – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Change of towels is available on request
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with free minibar items and laptop-compatible safes. 50-inch LED televisions come with cable channels. Bathrooms include a shower and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Krystal Grand Nuevo Vallarta – All Inclusive's great beach location. During your stay, you're just a quick walk from Bay of Banderas. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Mexican cuisine at Hacienda El Mortero, one of the property's 4 restaurants and 5 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Indulge with body scrubs, body treatments or facials at the spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes a gym, complimentary bicycles and yoga classes
  • Guests have great things to say about the clean guestrooms and the family-friendly amenities
  • Just a 3-minute walk from Bay of Banderas and 7 minutes by car from Nuevo Vallarta Beach
Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Krystal Grand Nuevo Vallarta – All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

There are 8 meeting rooms available. A terrace, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Krystal Grand Nuevo Vallarta – All Inclusive. Free self parking is available.

This 4-star Nuevo Nayarit property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
Hacienda El Mortero – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.
The Grill – This restaurant only serves dinner. Reservations are required. Open selected days.
Ayami – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open selected days.
Restaurante "O" – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda El Mortero
  • Restaurante "O"
  • The Grill

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Nuevo Vallarta – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children are not allowed in the infinity pool.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 731 out of 1724 reviews
Rating 8 - Good. 477 out of 1724 reviews
Rating 6 - Okay. 290 out of 1724 reviews
Rating 4 - Poor. 115 out of 1724 reviews
Rating 2 - Terrible. 111 out of 1724 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing food and staff!
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and rooms are clean
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Andrew Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff. Would stay there again for sure.
Stayed 9 nights in Feb 2026
Verified

8/10 Good

Jonathan Douglas

Liked: Cleanliness, staff & service
Great resort for families, and they have a separate pool area for adults. Resort is in need of some renovation but it’s in a great location and the price is good.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect family friendly beach resort with both kids and adult pool options. The rooms were clean and the housekeeping staff exceptional. Food options were many and we really enjoyed the Asian inspired restaurant.
Stayed 8 nights in Mar 2026
Verified

8/10 Good

Nicole Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great staff! Love this resort and area
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms location and adult pool all amazing , staff friendly and helpful . Buffet was average and desserts were lacking . Overall layout was perfect for a week away
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Mitchell

Liked: Cleanliness, property conditions & facilities
Great staff and swim out room was great.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was large and clean. Food options were always good. Service was excellent. Traveled with family
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great
Stayed 9 nights in Mar 2026
Verified

8/10 Good

Shanlee

Liked: Amenities, property conditions & facilities
Staff were very friendly!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff. Lacking a bit of night life, the sports bar could be improved. Food was decent, pools were nice, beach and view are great.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Hope Oluwarantimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stat at this resort was excellent. Everything was on point. Looking forward to many more vacations.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Livia alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really great stay here with family friends and children large pools activities going on at night food was very good just hard to get into the a la carte restaurants so we were only able to do that one evening out of our seven the staff are lovely especially the poolside staff
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Ana E.

Liked: Cleanliness, amenities, property conditions & facilities
Love the stay and can’t wait to go back again!
Beautiful evenings with live entertainment.
Amazing days at pool.
Lots of horses for rent outside our hotel.
Kids loving the pool!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Claudiu

Liked: Cleanliness, amenities, property conditions & facilities
Very clean Nice friendly employees Nice pools and nice beach Food was very good The Take a Bite coffee shop was really good
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness
Yes, the ocean was visible from my room and yes the spa was very relaxing
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Gerald A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding. Been here twice - will go back. Close to Bucerias and 15 minutes to downtown
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and made you feel st home. Views are amazing. Food was delicious, portions huge.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, staff is very accommodating, the reservation restaurants are awesome. Rooms were clean and updated. The only negative we had was the breakfast buffet food was always cold
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

William Loren

Liked: Staff & service
Disliked: Property conditions & facilities
Ample free parking in the below ground and reasonably secured garage.
Stayed 11 nights in Mar 2026
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
All the staff were amazing and kind.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Uzziel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For being our first time bringing our kids it’s a perfect place price wise. Great place to get an actual chance to get in the pool as a family without the hassle and stress of overcrowding. Food and amenities for the price was great. Staff and room overall do highly recommend! Very safe surroundings overall yo adventure!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Rooms, great Food!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jalaj

Liked: Amenities, property conditions & facilities
Great stay with the family
Stayed 5 nights in Dec 2025