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Los Arcos Suites

3.5 star property
VIP Access

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Spa
Junior Suite, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi
Outdoor pool
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Kitchen

Explore the area

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Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Place, Malecon
    ‪17 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

8.2 out of 10
Very good
(50 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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Playa Los Arcos Hotel Beach Resort & Spa
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About this property

Los Arcos Suites

Beach hotel with 24-hour front desk and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a children's pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services and a garden are on-site.
Los Arcos Suites offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchenettes with fridges and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
Our customers tell us they can't get enough of Los Arcos Suites's great location. During your stay, you're just a quick walk from Playa de los Muertos. Enjoy features like free WiFi in public areas, plus an outdoor pool and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, a porter and wedding services
  • Guests have great things to say about the location and the helpful staff
  • Steps from Playa de los Muertos and Bay of Banderas
  • Airport shuttle service available for a fee
Some rates at Los Arcos Suites are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Los Arcos Suites offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at Los Arcos Suites. The hotel can provide concierge services and wedding services.

This 3.5-star Puerto Vallarta hotel is smoke free.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Los Arcos Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limited on-site parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Griddle
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Los Arcos Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Los Arcos Suites
Los Arcos Suites Hotel
Los Arcos Suites Hotel Puerto Vallarta
Los Arcos Suites Puerto Vallarta
Suites Los Arcos
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Los Arcos Suites Hotel
Los Arcos Suites Puerto Vallarta
Los Arcos Suites Hotel Puerto Vallarta

Reviews

Los Arcos Suites Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 422 out of 1001 reviews
Rating 8 - Good. 349 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

Reviews

8/10 Good

Juan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very close to everything and a lot more quiet than the one by the beach.
Stayed 3 nights in Jul 2025

2/10 Terrible

Maria Buenrostro

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
We like the area the property is located in because of the ease of walking, location to the beach, and the food & drink options. The stay here was miserable due to the inattention of the front desk. I spoke to them on four different occasions (in the span of 3 days) about the AC in the room not working well. The weather during the majority of our stay was extremely warm and humid therefore this was not a minor issue. We compared our room to the rooms of others that traveled with us to verify that our AC was indeed not working correctly. I was told that the AC was checked and everything was good. This is not acceptable. We were there to vacation, we were not to waste our valuable time every day asking for the staff to address this issue. We do not recommend this property at all.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wanyeki M

Liked: Cleanliness, staff & service
Loved the poolside bar
Stayed 3 nights in Jul 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff is helpful. Hotel has Mexican charm.
Stayed 10 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good and as expected.
Stayed 6 nights in Jul 2025

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

2/10 Terrible

josue, beaumont

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hi this is josue from Beaumont ca ive stayed in varies hotels in the area this one is the worst of them all we got in sat 3 am because our flogyt was delayed i had changed hotels to this one because the location was better major mistake we get there at 3 am the lady at the front desk has an attitude from tje beginning i can tell she a huge b i explaned to her that the original reservation was for 4 people but chsntee hotels forgot to put for 3 people the reservstion was set up for 2 peoplr she said there was an up charge of 25.00 i psid extra 100 dollars i was soo tired i didnt want to argue with her then as we were out one night we came with a friend he was just droping us off and she waa like he cant come in rudly we explained he was jusr droping is off so i argued with her told her since we checked in she was rude and that i would ve speaking to management about her Then the next day my cousin and her friend he gets kicked out again that he coulnt be there period and then they went to the Beach were the hotel has an area for guest she again tols The guys that worked there to kick them out i was in schock i will never stay at this hotel again dont waste youre money the hotel had mold in the restroom ceiling and not updated didnt look Nothing like the pictures and to top it off extreme rules that were a little too much. This was for the location Los Arcos Suites there are two l Locations not The Beach one The Suites I sincerely hope that someone talks to that lady .
Stayed 4 nights in Jun 2025

10/10 Excellent

Adalberto

Travelled with family
Liked: Amenities
Good
Stayed 4 nights in Jun 2025

10/10 Excellent

Juan

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The rooms were big and the bed was big and comfortable. It is an older hotel but it was clean and you can't beat the area. Close to the malecon and quite a few restaurants.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cruz

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and helpful people
Stayed 3 nights in Jun 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness
Love it
Stayed 1 night in Jun 2025

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Juana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff it’s like a calm place compared to los arcos the main one
Stayed 6 nights in Jun 2025

10/10 Excellent

Amber B

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family had a wonderful time staying here at Los Arcos suites. I loved our little balcony that overlooked the streets. The Staff was really friendly. We had access to Lowe’s Arcos resort. Had a wonderful there every morning. The cleaning ladies did a wonderful job every day.. super good location.
Stayed 7 nights in Jun 2025

10/10 Excellent

WARREN, New York

Liked: Cleanliness, amenities, property conditions & facilities
Front desk barred my friend from entering. This was disrespectful and humiliating.
Stayed 1 night in May 2025

6/10 Okay

WARREN, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Thang

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 7 nights in May 2025

10/10 Excellent

James Kenneth, San Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms and very quiet. I really appreciated the kitchenette. Though the pool is smaller than Playa Los Arcos, it’s also much less crowded. So that was a plus! And you get all the same amenities as staying at Playa Los Arcos down the road.
Stayed 8 nights in May 2025

2/10 Terrible

Elisaana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like the fact that room 408 has thick mold growing in the closet where the safe is. I didn’t like the fact that when we returned to the room there was a roach. I didn’t like the fact that on our first and only night there my daughter was woken up at 3am by a bed bug bite! Then we had to wait till 9am for the supervisor to get the credit machine to return our money, which we had to fight for because she only wanted to return what I had paid her there and not the deposit I had made through Expedia. We were so scared to go back in the room so we slept in the lawn chairs by the pool. FYI- look up every and any review you can on several websites! Not just Expedia. Luckily we booked another hotel on the spot which was 100 times better. And funny thing- one of their employees was aware of the problem but is not allowed to say so. And their other 2 locations have the same problem.
Stayed 5 nights in May 2025

10/10 Excellent

Trisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Clean. Polite staff. Love the location. Right across the street from the beach
Stayed 4 nights in May 2025

6/10 Okay

Tara

Liked: Staff & service
We only stayed there one night. It served its purpose but
Stayed 1 night in May 2025

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities
Liked that it was on a dead end street. Furniture was old and outdated.
Stayed 6 nights in May 2025

10/10 Excellent

Rodrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a great place.
Stayed 6 nights in May 2025