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Los Tules Resort

3.0 star property

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Photo gallery for Los Tules Resort

6 outdoor pools
Standard Room, 1 Bedroom | In-room safe, free WiFi
In-room dining
On the beach, sun-loungers, beach umbrellas, beach towels
Private kitchen

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Blvd Francisco Medina Ascencio, S/n Int Los Tules, Puerto Vallarta, JAL, 48330
  • Place, Plaza Caracol
    ‪3 min walk‬
  • Place, Hotel Zone Beach
    ‪7 min walk‬
  • Place, Playa Las Glorias
    ‪17 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Bedrooms

Private kitchen

Standard Room, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Room, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 9
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

In-room safe, free WiFi

Standard Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free WiFi

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio

In-room dining

Studio

  • 28 sq m
  • Sleeps 4
  • 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | In-room safe, free WiFi

Standard Room, 1 Bedroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Sofa Beds OR 1 King Bed
  • Free Wi-Fi

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About this property

Los Tules Resort

Spend the day on Los Tules Resort's beach or relax by one of the hotel's 6 outdoor swimming pools.
Los Tules Resort offers 200 air-conditioned accommodations, with a safe. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Los Tules Resort, you're just a quick walk from Bay of Banderas. Enjoy features like free self-parking, plus 6 outdoor pools and a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Resto Chapultepec
  • Take a swim in the 6 outdoor pools or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes 4 outdoor tennis courts and a gym
  • 7 minutes by foot from Bay of Banderas and a 4-minute drive from Malecon
  • Airport shuttle service available for a fee
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Cool off in one of the 6 outdoor swimming pools at Los Tules Resort, and enjoy amenities such as a children's pool and outdoor tennis courts.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach hotel also offers a hot tub, a fitness centre and a garden. Free self parking is available.

This 3-star Puerto Vallarta hotel is smoke free.

Resto Chapultepec – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Chapultepec

Things to do

  • 4 outdoor tennis courts
  • 6 outdoor pools
  • Children's pool
  • Gym
  • Hot tub
  • Personal motorised watercraft
  • Shopping

Family friendly

  • 6 outdoor pools
  • Babysitting
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 20 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Los Tules
Los Tules Puerto Vallarta
Los Tules Resort
Los Tules Resort Puerto Vallarta
Tules
Los Tules Hotel Puerto Vallarta
Puerto Vallarta Los Tules
Puerto Vallarta Los Tules
Los Tules Puerto Vallarta
Los Tules Resort Hotel
Los Tules Resort Puerto Vallarta

Los Tules Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 36 out of 141 reviews
Rating 8 - Good. 42 out of 141 reviews
Rating 6 - Okay. 30 out of 141 reviews
Rating 4 - Poor. 22 out of 141 reviews
Rating 2 - Terrible. 11 out of 141 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience...

Let me start by stating that my family has been traveling to this hotel for the last 27 years, as they have a shared condo there, it's been usually a very nice experience This summer I decided to join them so I booked a room guessing it will be fairly under similar conditions. Early after arriving, we learned that the facility is now divided and administered by four different groups. We got a room managed by "Los Tules Mexican Resort", booked through Expedia, while the rest of my family got the usual room (administered now by Royal). Their room was as usual clean, well maintained, etc; while ours was terrible. TV was ancient and broken, as the WC and barroom cabinet. AC leaked continuously all week; moreover, room was infested with cockroaches... The worst part was the manager response, basically she explained there was little she could do, other than trying to change the TV, which she never did. I strongly advise anyone considering this hotel, to double check who is managing the room you will get. Based on what I read on previous reviews (and the rest of my family) you could get a good room, but for me in brief words, it's been the worst experience I've ever had staying at a touristic resort.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
We love this property for the feel of a hacienda. Great and clean pools and love the Cafe Chapultepec for meals by the pool and views of the ocean. Balcony rooms have a nice view of the harbor. Beautiful flowers and palms and many pools give it a personal feel.
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
EStá bien, pero caro para lo que ofrece.Nada que ver el cuarto con lo que promocionan en la foto de internet.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Lisa

Disliked: Cleanliness, staff & service, amenities
This property was priced well for the age and lack of updates. The interior was the same as the original decor when the resort first opened in the early 80's. I was initially put off but once I saw the spectacular view I felt like I had made the deal of the century! I was eventually able to get much needed additional cleaning done (some by the housekeeper some by me) but never got towels that didn't look like old rejects. Overall the size of the room with kitchen, the massive deck with gorgeous view and the numerous pools with lucious landscapes over shadowed the negatives. Also, the pool cafe has great food and exceptional staff!!!
Stayed 10 nights in Oct 2018
Verified

4/10 Poor

jea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible smell

My matress smell like vomit, they gave me such a terrible room
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Angelica

Liked: Staff & service, property conditions & facilities, room comfort

Excelente

De lo mejor excelente en todos los aspectos solo al inicio un detallito con una persona de recepcion q me dijo q no estaba mi reservacion y me mandaron a una habitacion provisiinal y bueno al fin de cuentas si estaba mi reserva pero al otro me cambiaron de habitacion
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow its a hotel?

If you like giant roaches and doors that look like that have been broken into this is your spot. I have never stayed any place so bad, and didn't sleep at all, checked in at 3rd and was out the door at 5am.....
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Cheap hotel by a small beach. Rooms aren't modern or anything, but again, its cheap.
Verified

4/10 Poor

Melissa

Disliked: Cleanliness, property conditions & facilities, room comfort

Beautiful grounds but standard hotel room not nice

We booked a stay in a standard hotel room. The room was very dark and dank, fixtures were not operable and required repair, never were able to acquire a safe key to safe in unit, front desk were less than helpful in resolving any issues. Standard hotel room has no view and no patio or balcony and no ocean view. Very outdated and require some upgrading. Majority of the staff were helpful, excluding check in and front desk staff. There appeared to be some nicer units in the complex, would use caution if booking to ensure you were in one of the nicer, upgraded rooms. I would not recommend this hotel to anyone, nor would I choose to stay in this property again.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condos on the beach

Our whole family stayed there in three different condos. My daughter and husband with two small children stayed in a large 3 bedroom 3 bath and it was absolutely top rate, a five. The staff especially Maricio, our "concierge", was so helpful with everything we needed. My son and his wife stayed in a small studio and my partner and I had a large studio. I would rate his a three, comfortable but very small and ours was larger and very nice but with an old bathroom so I would rate ours a four. The grounds with 5 different pools and the views from our rooms were all fantastic. The only restaurant on the grounds is very average.
Verified

2/10 Terrible

EMI

Disliked: Staff & service, property conditions & facilities, room comfort

Awful 11-1101 (room no.)

Again,this was awful. Seem it was an left over room
Verified

2/10 Terrible

M Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fatal!!! La habitación deplorable!!

El hotel está en pésimo estado de conservación. Al menos el cuarto asignado edificio 11 habitación 1101. No era una habitación con dos canas dobles como lo reserve. Me entregaron una habitación con una cama supletoria que salía debajo de la "cama" principal que era una especie de sofá del tamaño de una cama doble. Lamentable para hoteles.com que el hotel no cumpla con lo que en línea ofrecen tengo fotografías de la habitación si el departamento de atención al cliente quiere darle seguimiento. Además el sanitario del cuarto estaba tapado.
Verified

6/10 Okay

Verified traveller

Nice old style Mexican resort on the beach

Reception at check in was average. Our room was on the fourth floor with no elevator and difficult stairs esp. for partner who is 90....reception stated that there was no opportunity to change room. The room amenities old and not well maintained eg. no way to lock room safe, cupboard handles that came off in our hands
Verified

4/10 Poor

Mario

Disliked: Staff & service, property conditions & facilities
El cuarto no era el de la foto y deja mucho que desear
Verified

4/10 Poor

gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Se robaron mi reloj : (

A pesar de que se comento la situacion nadie se hizo responsible, su caja de seguridad no sirve y el control remoteo de la tele no funcionaba. muy poca atencion
Verified

8/10 Good

Alejandra

Liked: Staff & service

Los Tules

El personal nos dio una atencion personalizada y excelente, esta muy comodo el hotel, muy centrico y buenas instalaciones, la comida del restaurante muy rica. Lo recomiento 100%
Verified

6/10 Okay

Kathryn

Disliked: Cleanliness, property conditions & facilities

Disappointment in upkeep of apartments

I had a timeshare at Los Tules until about 8 years ago. It is a beautiful setting on the beach, the grounds are gorgeous and the 8 pools immaculate and the outsides of the buildings are kept up. Unfortunately it is very old and rundown inside the apartments. I had a studio which had a gorgeous view but that is all it had. The studio was very dirty, rundown, no hand or cup towels, no soap, no blankets, kitchen appliances very old, poorly supplied with few mismatched dishes, pots and pans among other shortcomings--obviously not ready for occupancy. The next morning I told them the studio was completely unacceptable. They changed me to a much better and bigger studio with nice view. Different companies and individuals own and run the resort and I am sure there are many accommodations that have been updated and nice. I went there for old times sake and did not expect a whole lot, but the places I saw definitely need attention and updating. The staff are friendly and I love the low-rise Mediterranean villa design in a town of nothing but high-rise hotels and condos. Some big company needs to buy the resort and modernize the interiors. Then it would be really wonderful!
Verified

6/10 Okay

Carlos Alberto

Disliked: Cleanliness, property conditions & facilities, room comfort

Regular la estancia

Estuvo bien la estancia nada mas los cuartos están sucios y con muchos desperfectos las camas duras como piedras
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Room with Ocean View

Most beautiful resort in Puerto Vallarta. The grounds are massive and very well manicured. One of the few resorts that has land with it as well as beautiful beaches. The only drawback was the timeshare salespeople trying to constantly get you to participate in their program. Would definitely stay again.
Verified

6/10 Okay

AGUSTIN

Disliked: Staff & service, property conditions & facilities, room comfort

HABITACIÓN MUY VIEJA, EN ESTA OCASIÓN: DECEPCION

El año me hospedé aquí con mi familia y no tuve ningún problema. Lamentablemente en esta ocasión, con amigos, no fué así. Me dieron una habitación súper vieja, alejada de todo, las persianas rotas, en las mañanas el sol pegaba de frente. El aire acondicionado no sirvio todo un dia, el baño tiraba agua. Muy decepcionado de este hotel. Creo que lo tienen bastante abandonado, la recepción parece de los años 70's. Lo salva sus bonitas areas verdes y albercas y la atención de la señora Marina, que siempre trata de dar una solución a cualquier percance. De seguro, ya no regreso NUNCA a este hotel. CONSEJO:si pueden pagar un poco más, elijan algo más nuevo, de seguro valdrá la pena el gasto extra.
Verified

4/10 Poor

RICARDO EMILIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

que triste que esta opcioneste mal

estuvo deficient para empezar porque no tenian la confirmacion de la reservacion Nos dieron un cuarto donde aparecio una cucaracha y el servicio de ama de llaves nunca trajo el papel sanitario y tuvimos que comprarlo nosotros A diferencia del resy to de las habitaciones (que habiamos tenido enn los dias anteriores a traves de Royal Holliday) esta estaba sucias) a la entrada habia retos de un mosquitero y un mueble Viejo Conclusion muy malas condiciones en esta area El lugar explendido y las instalaciones(albercias jardines etc ) Magnificos Lastima de esta seccion
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Bonito Hotel, pésima habitación.

Muy bonito Hotel aun lado de la playa con varias piscinas muy limpias pero cuartos de hotel muy reducidos y con mobiliario muy viejo (tv, camas, baño, buro, etc) y colchones muy incomodos.
Verified

8/10 Good

jorge

BUEN LUGAR

LAS HABITACIONES UN POCO VIEJAS, PERO EN GENERAL NO TENGO QUEJAS, MUY BUENA ESTANCIA.
Verified

8/10 Good

Isato

Liked: Cleanliness, staff & service, room comfort

Enjoying

Very nice place. The room was clean and confortable. No noise was heard front the neighboring rooms. Beachfront was extraordinary. The beach is easily accessible and the sand very clean. The hotel stall was readily available to help when needed, and very amicable. The breakfast is good and very affortable. Secluded from the overwelming crowded area of the main Puerto Vallarta, this is a very nice place to stay.
Verified

8/10 Good

coralia

Liked: Cleanliness, staff & service, room comfort

Muy buena atencion y buena ubicacion

Buena limpieza y atencion super esmerada, le hace falta mantenimiento a las habitaciones, muy buena ubicacion