Hotel Riu Jalisco - All Inclusive

3.5 star property

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Photo gallery for Hotel Riu Jalisco - All Inclusive

On the beach, sun-loungers, beach towels, windsurfing
2 outdoor pools, pool umbrellas, pool loungers
Reception
Front of property
1 bedroom, minibar, in-room safe, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
  • Spa
  • 24/7 front desk

Explore the area

Map
Av. De los Cocoteros, sn-Lote K, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪2 min drive‬
  • Nayar Vidanta Golf
    ‪8 min drive‬
  • Mayan Palace Nuevo Vallarta Golf Course
    ‪8 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪16 min drive‬

Room options

Standard Double Room (M)

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room (U)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room (L)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-CA)

  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

Junior Suite (U)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Family Room (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 67 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Junior Suite (B2C-US)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (U)

  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (B2C-US)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room (B2C-US)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (C)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (C)

  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

Junior Suite (M)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (L)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (M)

  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (M)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 4 Double Beds

Family Suite, 2 Bedrooms (C)

  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Standard Double Room (E)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Single Bunk Bed

Family Room (C)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

Family Room (M)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Bunk Bed

Family Suite, 2 Bedrooms (U)

  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (U)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 2
  • 1 King Bed and 1 Single Bed

Family Room -6 Guests- Standard

  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Riu Jalisco - All Inclusive

Family-friendly property on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Jalisco - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Jalisco - All Inclusive offers 700 accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Asian Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
Our customers tell us that they can't get enough of the pool at Hotel Riu Jalisco - All Inclusive. During your stay, you're just a quick walk from Bay of Banderas. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 5 restaurants, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Indulge with aromatherapy, body scrubs or facials at Asian Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • 6 minutes by foot from Bay of Banderas and a 2-minute drive from Nuevo Vallarta Beach
Hotel Riu Jalisco - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Jalisco - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a nightclub, and spa services are also featured at the family-friendly Hotel Riu Jalisco - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Nuevo Vallarta property.

Guests are served a free buffet breakfast daily from 7 AM to noon.
Hotel Riu Jalisco - All Inclusive has 5 restaurants on site.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Football
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to noon
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 599 out of 1416 reviews
Rating 8 - Good. 399 out of 1416 reviews
Rating 6 - Okay. 219 out of 1416 reviews
Rating 4 - Poor. 101 out of 1416 reviews
Rating 2 - Terrible. 98 out of 1416 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Whitney Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service
Excellent staff, great food, property needs a refresh. Overall we had a wonderful time!
Stayed 7 nights in Mar 2025

8/10 Good

Volodymyr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be careful around food you choose. We got food poisoned and stayed out for a couple of days. People ignoring no smoking signs inside and outside.
Stayed 10 nights in Feb 2025

6/10 Okay

Svetlana

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
I gave 3 star because there is not clean in the rooms, toilet stinks. Also is very loud and noisy at night. Wanted a quiet room, but refused to ofer. I think they need a good remodel 😇
Stayed 8 nights in Feb 2025

10/10 Excellent

Olha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Feb 2025

10/10 Excellent

Remi, Elko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food. Good drinks. Good people
Stayed 4 nights in Feb 2025

6/10 Okay

Sebastian

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The food at the resort was amazing! The staff was a plus as well. The resort on the outside is visually stunning…but inside the rooms is totally different. The rooms were very dated and showed severe signs of deterioration. I disliked that the resort uses brown towels, so we really didn’t know how clean they were. The room was not the cleanest. A ROACH literally fell on my head one day when we walked in the room. On my 4 day trip, I saw a total of 6 roaches in the room. The hotel was sold out so we didn’t have an option to move.
Stayed 4 nights in Feb 2025

8/10 Good

Phil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Most staff were nice and worked hard , some however were a bit grumpy
Stayed 5 nights in Feb 2025

8/10 Good

Bryan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The beach and pool areas were pretty good. We could hear the night entertainment from our room but it was not a deal breaker. Overall a really great deal for the price.
Stayed 4 nights in Feb 2025

8/10 Good

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-maintained, clean, friendly staff, decent food.
Stayed 7 nights in Feb 2025

6/10 Okay

Gordon, Onoway

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs upgrade. Food was ok at best. Entertainment was sub par
Stayed 7 nights in Feb 2025

10/10 Excellent

Dayene

Stayed 3 nights in Nov 2024

6/10 Okay

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We didnt drink the tap water, but my daughter, son, and I all got sick with diarrhea on day 3, had fevers, and just didnt feel well the rest of our week. I also cut my foot on a broken pool tile which was loose on the bottom of the pool. The shower in our room was not hot, and our plumbing made groaning sounds when the shower was on. The building and pools are showing their age. The staff were fantastic! Next time we probably wont do another riu. We've never been sick before from an all inclusive and it really made for a hard week for my kids, which was supposed to be an awesome family vacation.
Stayed 7 nights in Feb 2025

6/10 Okay

Abrenlie

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I liked that the property was kept clean and the staff were friendly and accommodating. I wish there were more food options & that the food was more flavorful. I think the rooms need to be cleaned more thoroughly (I found mold on my curtains & the towels smelled odd). Other than that, my experience was good.
Stayed 5 nights in Feb 2025

10/10 Excellent

Janet Marie

Great resort for families with great beach, clean pools, kiddies area, lots of loungers, variety of restaurants. The buffet was particularly good in variety and quality. Shout out to breakfast gal Vicenta.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jordan Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Vvv
Stayed 9 nights in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great. the kids loved the pools and beach area. The kids pool slides need some upgrades The staff were very nice and kept everything clean. The only part that i didnt like was our specific room had a couple problems which were addressed. bit our friends did not have any problems with thier room- just bad luck for us
Stayed 7 nights in Feb 2025

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always check activity schedule. Fun place to stay
Stayed 5 nights in Feb 2025

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, the price point is right for this property. The staff was hardworking and friendly although at times could use more in dining, pool areas. They were great with our kids, so nice. If somethings like pool chairs and pool were updated it would do a lot for esthetics. We definetely got what we paid for, but if looking for 5 star on a 3 star budget you will be disappointed
Stayed 5 nights in Feb 2025

8/10 Good

Long Thanh, Union City

Liked: Cleanliness, staff & service, property conditions & facilities
Transportation no good I paid too high price for route trip to pick up @ air port and bring me back but they schedule wrong time they cancel I have no phone to contact I have to call taxi with extra cost that NO good !!
Stayed 7 nights in Feb 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 6 nights in Feb 2025

8/10 Good

Howard Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, although a little dated. Service was wonderful, great week spent there.
Stayed 7 nights in Feb 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great enjoyed our stay and will return
Stayed 7 nights in Feb 2025

10/10 Excellent

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds, entertainment and staff were all EXCELLENT ❤️❤️❤️
Stayed 9 nights in Feb 2025

10/10 Excellent

Patsy Jaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach, staff is amazing, clean. Had a wonderful vacation.
Stayed 5 nights in Feb 2025

8/10 Good

Donna Raye

Liked: Staff & service, amenities
Was a great place for all ages.
Stayed 7 nights in Feb 2025