Sunscape Puerto Vallarta Resort & Spa All Inclusive

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Dates

April 2026

May 2026

4 bars/lounges, swim-up bar, poolside bar, beach bar

4 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Overview
Rooms
Location
Policies

Popular amenities

Pool
All-inclusive
Spa
Parking included
Free Wi-Fi
Restaurant

Explore the area

Puerto Vallarta

Place, La Isla
‪5 min walk‬
Place, Hotel Zone Beach
‪10 min walk‬
Place, Cruise Ship Terminal
‪3 min drive‬
Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪5 min drive‬

Room options

Deluxe Resort View Double

Garden view
32 sq m
Sleeps 4
2 Double Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Resort View King

Garden view
32 sq m
Sleeps 2
1 King Bed

Deluxe Family Kids

Garden view
36 sq m
Sleeps 4

Deluxe Junior Suite Bay View Double

Ocean view
63 sq m
1 bedroom
Sleeps 5
2 Double Beds and 1 Double Sofa Bed

Sun Club Romantic Ocean Front

Bay view
63 sq m
1 bedroom
Sleeps 2
1 King Bed

Sun Club Junior Suite Ocean Front Double

Bay view
63 sq m
1 bedroom
Sleeps 5
2 Double Beds and 1 Double Sofa Bed

Sun Club Junior Suite Ocean Front King

Ocean view
32 sq m
1 bedroom
Sleeps 2
1 King Bed

Deluxe Partial Ocean View King

Partial sea view
32 sq m
Sleeps 2

Deluxe Partial Ocean View Double

Partial sea view
32 sq m
Sleeps 4

Sun Club Romantic Ocean Front With Terrace

Ocean view
63 sq m
1 bedroom
Sleeps 2
1 King Bed

Similar properties

Pool
All-inclusive
Water slide
Free Wi-Fi

includes taxes & fees

27 Apr - 28 Apr

About this property

Sunscape Puerto Vallarta Resort & Spa All Inclusive

Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Sunscape Puerto Vallarta Resort & Spa All Inclusive's 4 restaurants. Housekeeping is available on request.

Sunscape Puerto Vallarta Resort & Spa All Inclusive offers 340 accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Puerto Vallarta property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

Sunscape Puerto Vallarta Resort & Spa All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa Flamingos. Enjoy features like free WiFi in public areas and free self-parking, plus 4 restaurants.

Free Wi-Fi (speed: 25+ Mbps)
Free self-parking
For dining with ocean views, stop by World Café, one of the property's 4 restaurants and 4 bars/lounges
Splash around at the free water park with a waterslide or swim in the outdoor pool
Services include a free children's club, dry cleaning/laundry and a concierge
On-site recreation includes 2 outdoor tennis courts, a gym and mini golf
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 4-minute walk from La Isla and a 2-minute drive from Cruise Ship Terminal

Sunscape Puerto Vallarta Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sunscape Puerto Vallarta Resort & Spa All Inclusive offers its guests a complimentary water park, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

An outdoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Sunscape Puerto Vallarta Resort & Spa All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta property.

World Café – This poolside buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Tiki Taco – This theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Da Mario – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Sea Side Grill – This poolside family restaurant specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.

Rendevous Bar – On-site bar. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included

In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Miniature golf

Tennis

Tennis lessons

Volleyball

Lessons/classes/games

Aerobics

Bartending

Cooking

Dancing

Language

Pilates

Water fitness

Yoga

Entertainment

On-site entertainment and activities

On-site live performances

Theme parties

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Free in-room WiFi has a 2-device limit
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Onsite parking available only on request
Free uncovered self parking on site
RV/bus/lorry parking on site
Limited on-site self parking
Wheelchair-accessible van parking available

Food and drink

4 bars/lounges
4 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Da Mario
Rendevous Bar
Sea Side Grill
Tiki Taco
World Café

Things to do

2 outdoor tennis courts
Air hockey
Archery
Basketball
Beach volleyball
Bicycle storage
Billiards/pool table
Books
Children's pool
Foosball table
Free children's club
Free water park
Games
Gym
Karaoke
Kayaking
Mini golf
Outdoor pool
Playground
Scuba diving
Shopping
Table tennis
Tennis lessons
TV in common areas
Waterslide

Family friendly

Children's pool
Free children's club
Free water park access
In-room babysitting
Laundry facilities
Mini golf
Outdoor pool
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Meeting room

Outdoors

Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Spa

Deep-tissue massages
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar in shower (89 centimetre high)
Handrails in stairways (89 centimetre high)
Lift (89 centimetre wide door)
Magnifying mirror
Pool access ramp on site
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (109 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Communal living room
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Reception hall
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker

Air conditioning (climate-controlled)
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Free in-room WiFi has a 2-device limit.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunscape Puerto Vallarta Resort All Inclusive

Sunscape Puerto Vallarta

Sunscape Puerto Vallarta Resort

Sunscape Puerto Vallarta Incl

Sunscape Puerto Vallarta All Inclusive

Sunscape Puerto Vallarta Resort Spa

Sunscape Puerto Vallarta Resort All Inclusive

Sunscape Puerto Vallarta All Inclusive

Sunscape Puerto Vallarta Resort Spa All Inclusive

Sunscape Resort All Inclusive

Sunscape Puerto Vallarta Resort Spa

Sunscape All Inclusive

Sunscape Puerto Vallarta Resort & Spa All Inclusive Reviews

6.8

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

8/10 Good

Bruce Griffin

Travelled with family

13 Jan 2026

Liked: Amenities

Room and seaview deck was great although showing some wear and tear. Staff was great but food and beverage was disappointing

Stayed 7 nights in Jan 2026

10/10 Excellent

Gabriela

13 Jan 2026

Stayed 2 nights in Dec 2025

4/10 Poor

Barry

Travelled with partner

10 Jan 2026

Liked: Cleanliness

Long waits for meals. 35 to 40 minutes. For breakfast

Stayed 1 night in Jan 2026

4/10 Poor

Rhonda Lynn

Travelled with family

8 Jan 2026

Liked: Cleanliness, staff & service

Disliked: Amenities

Charged extra upon checking in. 1 of 3 Elevators not working. AC not working in restaurant.

Stayed 7 nights in Dec 2025

10/10 Excellent

Martha

6 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Evrething

Stayed 5 nights in Dec 2025

8/10 Good

Matthew

4 Jan 2026

The people are amazing. If your ll

Stayed 7 nights in Dec 2025

2/10 Terrible

Manu

Travelled with family

4 Jan 2026

Disliked: Amenities, property conditions & facilities

Yes. The Room needed repairs. Bathroom half glass door was missing. Staff always cross examined even for want of towels or water botels. Dinner timings were upto 11 pm but at about 10.20 pm daily you hardly find anything on buffet tables. After 10.00 p.m. they never bothered to fill the buffett items. Vegetarian dishes were not avialable.

Stayed 4 nights in Dec 2025

6/10 Okay

Dakota

Travelled with family and small children

3 Jan 2026

Liked: Cleanliness

Overall, we had a nice stay at Sunscape but it left some things to be desired. The rooms are very outdated and missing simple things like towel hooks in the bathroom. So you have to hang your towels over chairs or your luggage in the room. The food was average but good. Use caution during breakfast in the main dining restaurant if you are seated close to the beach. There are bees everywhere and the hotel doesn't appear to be doing anything to control it. We had to be moved to a different table multiple mornings and even left breakfast early one day because the second table still had bee problems. If you have anything sweet to eat or drink then the bees are attracted to it. It's not 1 or 2 bees. We had at least a dozen or more swarming our table one morning. We complained to the staff multiple times but it was shrugged off as normal. I tried raising the problem to a supervisor, but they weren't at work. Nothing was done to fix the issue during the five days we were there. The property was clean and the 24/7 cafe was nice. Most of the staff were very friendly and helpful. We didn't feel like we got the most of our money with this property compared to other resorts we've been to especially considering what we paid. If you don't have high expectations and just looking for a smaller resort to relax, then Sunscape is a pretty good option.

Stayed 5 nights in Dec 2025

6/10 Okay

kurtis

Business traveller, Travelled with partner

3 Jan 2026

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Good drinks , terrible food. Staff is very friendly. Property fairly clean. Pool was way too over crowded. Definitely not relaxing and no beach palapa available any day . Not even any chairs outside available ever . Not one time did we get a chair or table on the beach

Stayed 7 nights in Dec 2025

6/10 Okay

Sherri

Travelled with family

3 Jan 2026

Liked: Cleanliness, staff & service

This resort is in a great location and was kept very clean throughout our stay. It is an older property and could benefit from some updates, but as it stands, it is well maintained. The food quality was average, but there was enough variety to find something enjoyable at each meal. What truly stood out was the exceptional service from the staff. No matter where we were on the property, the team went above and beyond to make us feel welcome—something we’ve only experienced elsewhere in Mexico when tipping heavily. Here, the service was consistently outstanding without that expectation. Overall, a pleasant stay with incredible staff that made the experience memorable.

Stayed 3 nights in Dec 2025

6/10 Okay

Tracie, Onalaska

3 Jan 2026

Stayed 6 nights in Dec 2025

2/10 Terrible

Sharon

Travelled with family

31 Dec 2025

Disliked: Cleanliness, amenities, property conditions & facilities

very low in all aspects

Stayed 1 night in Dec 2025

6/10 Okay

Karen Sheila

30 Dec 2025

Stayed 4 nights in Dec 2025

2/10 Terrible

Patricia, portland

Travelled with family

29 Dec 2025

Disliked: Amenities, property conditions & facilities

This place looks great on paper but left us scrambling to see if we could find a new place day after we checked in. The air conditioning in our room war broken and consulted hotel maintenance about it twice, but they still were unable to fix it or move us to a new room or find a fan so we just had to deal. The toilet was cracked at the bottom leaking water all over the floor. The safe was broken and inoperable. There are swarms of bees in the oursode dining area causing fear with my children as they were surrounded by 39 bees when eating breakfast. I think they misplace must have been much nicer in the past but has fallen I sto massive disrepair and was not worth the 525/night we paid at Christmas time for a it . It’s a Hyatt affiliated property but honestly evens. Motel 6 would have been an upgrade. Please think twice before booking.

Stayed 2 nights in Dec 2025

2/10 Terrible

Rupinder, Surrey

Travelled with family, Travelled with family and small children

27 Dec 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff tried to scam us with extra charges even though we booked through Expedia saying one child needed to pay more. After 2 hrs arguing back and forth and showing them they had charged the older child as an adult already with the airline and hotel, they agreed otherwise we were told to pay up front or we couldn’t check in. The lady at front even said manager wasn’t available to speak, yet she came out chilling and when asked to speak with her, she agreed to help. Later, they apologized but it was all a set up to scam us. We booked the sun club which they didn’t provide at check in. Later they ran up to us saying they messed up and changed our membership. Cleanliness wise, the toilet wouldn’t flush, the shower hose was broken. They promptly fixed though. The sheets had stains, buffet food was okay. Being next to the ocean and enjoying the sand and weather is a pro about this place.

Stayed 4 nights in Dec 2025

2/10 Terrible

Carlota

Travelled with family, Travelled with partner

26 Dec 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Service in the beginning was bad. They charge me almost $900 dlrs for 1 person. Didn’t honored the 200 per room credit. Never received it. Never asked me about it. They told me that when booking I need to specified what I want meaning rooms together if I order an additional room. One of the rooms was another building apart from each other. Never had this experience with any hotel that I’ve been at. I have never complained about any hotels, but this is a very bad experience. I literally paid for another room with those $900 very disappointed.

Stayed 3 nights in Dec 2025

10/10 Excellent

Tonya

Travelled with family

21 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great facility and extremely friendly helpful staff. My only complaint is that the elevators were slow and they were working on a third elevator bay. The sleeper sofa also doesn’t pull out into a bed, but we did just fine and had an amazing time. This hotel is in the hotel zone, which means you’ll have to uber to the Romantic Zone for most sites and tours. It’s best for families, if you’re a couple traveling I would stay closer to the Romantic Zone.

Stayed 5 nights in Dec 2025

10/10 Excellent

Ramon

17 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Friendly and helpful staff, great for kids. Food and drinks were good. Will stay here again

Stayed 8 nights in Dec 2025

10/10 Excellent

George

14 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

I had the most pleasant and courteous staff during my visit. I had to make some changes and they were very accommodating. Lupita and Diego were very professional and helpful at the front desk but truth to be told, everyone I encountered, from housekeeping to the restaurant staff were very polite. Thank you!

Stayed 3 nights in Dec 2025

2/10 Terrible

Luz

Travelled with family and small children

11 Dec 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Everything was awful, I will never return. The beds were super uncomfortable, it smelled horrible of mold, the service was terrible, the facilities were old and neglected, they didn't even clean the room or take out the trash, you had to go to the lobby for towels, the food was very bad, it's not worth spending your money at this hotel!!!

Stayed 3 nights in Dec 2025

4/10 Poor

lorenzo

8 Dec 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

Francisco J

1 Dec 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

michelle

21 Nov 2025

Stayed 3 nights in Aug 2025

6/10 Okay

David

Travelled with partner

19 Nov 2025

Liked: Cleanliness

Disliked: Amenities

Room was nice clean view was good what is showed staff and cleaners are nice 5 restaurants 2 open Food was bland all tasted the same went to Italian restaurant wanted extra money for wine and food was the same bland deserts where not bad breakfast was Buffett but omelette was made in front of you which was good not much for lunch until 130 before that food truck hot dogs and hamburgers and potato chips ehhhh need to get down to beach early if you want a lounger after 10 no space to sit by pool or beach booze was good whatever you want tasted good rooms are quiet

Stayed 4 nights in Nov 2025

10/10 Excellent

Alpha Pajarillo

19 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Nov 2025

Sunscape Puerto Vallarta Resort & Spa All Inclusive

Choose dates to view prices

Photo gallery for Sunscape Puerto Vallarta Resort & Spa All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Resort View Double

Deluxe Resort View Double

View all photos for Deluxe Resort View King

Deluxe Resort View King

View all photos for Deluxe Family Kids

Deluxe Family Kids

View all photos for Deluxe Junior Suite Bay View Double

Deluxe Junior Suite Bay View Double

View all photos for Sun Club Romantic Ocean Front

Sun Club Romantic Ocean Front

View all photos for Sun Club Junior Suite Ocean Front Double

Sun Club Junior Suite Ocean Front Double

View all photos for Sun Club Junior Suite Ocean Front King

Sun Club Junior Suite Ocean Front King

View all photos for Deluxe Partial Ocean View King

Deluxe Partial Ocean View King

View all photos for Deluxe Partial Ocean View Double

Deluxe Partial Ocean View Double

View all photos for Sun Club Romantic Ocean Front With Terrace

Sun Club Romantic Ocean Front With Terrace

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About this property

Sunscape Puerto Vallarta Resort & Spa All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

You need to know

We should mention

Property is also known as

Sunscape Puerto Vallarta Resort & Spa All Inclusive Reviews

Reviews

7.4/10

8.0/10

6.8/10

6.6/10

Reviews

8/10 Good

Bruce Griffin

Bruce Griffin