Hotel Riu Palace Bavaro - All Inclusive

4.5 star property

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Photo gallery for Hotel Riu Palace Bavaro - All Inclusive

Aerial view
9 bars/lounges, 3 swim-up bars, 3 poolside bars
Reception hall
Coffee shop
8 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service
  • All-inclusive
  • Laundry

Explore the area

View in a map
Playa de Arena Gorda, Higuey Riu Complex, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪2 min walk‬
  • Iberostar Golf Course
    ‪4 min drive‬
  • Cana Bay Golf Club
    ‪9 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

Room (Friends & Family | C)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Tropical View | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (C)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

Room (Friends & Family, Tropical View | C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite, Beachfront (Swim-Up | Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room (Friends & Family | U)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (U)

8.2 out of 10
Very good
(103 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | SwimUp | E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, Courtyard View (E)

  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Family Room (E)

  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Tropical View | U)

8.0 out of 10
Very good
(98 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | B2C-US)

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (U)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Room (Friends & Family, Tropical View | U)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Room (Friends & Family, B2C-US)

  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Suite, Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite (Pool |Front Sea View|Elite Club 18+|L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club | U)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room (Friends&Family,Tropical View | B2C-US)

  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite, Ocean View (Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Superior | Elite Club 18+ | L)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Pool | Elite Club 18+ | L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room (Superior | L)

  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, 2 Bedrooms (L)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Villa, Superior L)

7.6 out of 10
Good
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | C)

7.6 out of 10
Good
(7 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior (+18 yrs. Room), E)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | U)

7.8 out of 10
Good
(26 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds and 2 Single Beds

Junior Suite (Superior, E)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Tropical View | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Villa (Junior Suite | 18+ | B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | C)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior, L)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim-Up | Elite Club | 18+ | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | U)

  • 2 bedrooms
  • Sleeps 2
  • 2 King Beds

Junior Suite, Connecting Rooms (Tropical View | C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Superior Villa (Junior Suite | 18+ | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

8.0 out of 10
Very good
(11 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | U)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | U)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Garden View (L)

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim Up | Elite Club | 18+ | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-CA)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Room (Friends & Family | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends&Family,Tropical View | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Room Premium with Pool View

  • 43 sq m
  • Sleeps 2

Suite Premium

  • 43 sq m
  • Sleeps 3

Double Room Superior with internal view

  • 42 sq m
  • Sleeps 5

Family Room -5 guests- Superior with internal view

  • 52 sq m
  • Sleeps 5

Family Room -6 guests-

  • 70 sq m
  • Sleeps 6

Room Superior with internal view

  • 42 sq m
  • Sleeps 3

Double Suite Junior with Garden View

  • 42 sq m
  • Sleeps 5

Suite Junior with Garden View

  • 42 sq m
  • Sleeps 3

Suite Premium with Sea View

  • 59 sq m
  • Sea view
  • Sleeps 2

Villa with internal view

  • 42 sq m
  • Sleeps 3

Family Room -5 guests-

  • 52 sq m
  • Sleeps 5

Suite Premium with Pool View

  • 59 sq m
  • Sleeps 2

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About this property

Hotel Riu Palace Bavaro - All Inclusive

Luxury property on the beach, with 7 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Bavaro - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Hotel Riu Palace Bavaro - All Inclusive offers 994 accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts, a health club and a complimentary water park with waterslides are featured at the property. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Hotel Riu Palace Bavaro - All Inclusive. During your stay, you're just a quick walk from Arena Gorda Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Taino, one of the property's 8 restaurants and 9 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 7 outdoor pools
  • Treat yourself to body wraps, manicures and pedicures or body treatments at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 3 outdoor tennis courts, a gym and a steam room
  • Guests like the bar and room service
  • Just a 3-minute walk from Arena Gorda Beach and a 5-minute drive from Iberostar Golf Course
Hotel Riu Palace Bavaro - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Bavaro - All Inclusive, you'll find a full-service spa, a complimentary water park, and 7 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 9 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a health club, and a steam room are also featured at the luxury Hotel Riu Palace Bavaro - All Inclusive. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Riu Palace Bavaro - All Inclusive was completed in September 2024.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Taino – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Krystal - Gourmet – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Zen – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.
La Bámbola – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Agave – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Windsurfing

Land activities

Fitness facilities
Volleyball
Children's club

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 8 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Krystal - Gourmet
  • La Bámbola
  • Taino
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 100% renewable energy
  • 18 buildings
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renovated entire property - September 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Bavaro - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Bavaro
Bavaro All Inclusive
Bavaro Palace
Bavaro Palace All Inclusive
Palace Bavaro
Palace Riu Bavaro
Riu Bavaro
Riu Bavaro Palace
Riu Palace Bavaro
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro All Inclusive Punta Cana
Riu Palace Bavaro Punta Cana
Riu Palace Bavaro All Inclusive All-inclusive property
Riu Bavaro Inclusive Punta Ca
Riu Bavaro Inclusive Inclusive
Riu Palace Bavaro All Inclusive
Hotel Riu Palace Bavaro - All Inclusive Punta Cana
Hotel Riu Palace Bavaro - All Inclusive All-inclusive property

Hotel Riu Palace Bavaro - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1003 out of 1866 reviews
Rating 8 - Good. 455 out of 1866 reviews
Rating 6 - Okay. 203 out of 1866 reviews
Rating 4 - Poor. 103 out of 1866 reviews
Rating 2 - Terrible. 102 out of 1866 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Smooth check in & check out. Staff is very courteous & helpful. Breakfast buffet had a variety of breads, proteins, & fruits with seeds. Lots of activities on the beach, etc..
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a definite recommend. I loved everything about it. The food options were amazing. The workers were very attentive and fluently, so naturally the service was the best. There are many pools and easy to get drinks. I will say that the beach was filled with seaweed, so the water doesn’t look as pretty but it’s still not bad. I believe the resort was renovated last year, so everything is really comfortable.
Stayed 5 nights in May 2025

10/10 Excellent

jessica L

Liked: Cleanliness, amenities, property conditions & facilities
I LOVE LOVE LOVED IT
Stayed 6 nights in May 2025

10/10 Excellent

Kymora

Liked: Cleanliness, amenities, property conditions & facilities
the best time!!!
Stayed 7 nights in May 2025

2/10 Terrible

Mariela

Disliked: Staff & service, property conditions & facilities
Didn’t like the stuff and food was aweful
Stayed 3 nights in May 2025

10/10 Excellent

Kerly

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2025

10/10 Excellent

Sathya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pretty good, large property be prepared to walk a lot. Every amenity was great. Some staff were amazing even dancing with us, but restaurant staff was sub par and sometimes rude.
Stayed 4 nights in May 2025

8/10 Good

Jesus

Stayed 3 nights in May 2025

6/10 Okay

Chantal

Stayed 4 nights in May 2025

8/10 Good

Deepali

Liked: Cleanliness, amenities, property conditions & facilities
Baggage handling staff was very rude. Waiter and waitress around buffet and other restaurant are very lethargic, lake of energy, waiting for food is 1 hr, won’t respond you properly.. always busy in talking with fellow colleagues. Some servers were eating food in front of you food court - chef of the wok restaurant is very rude)
Stayed 7 nights in May 2025

8/10 Good

Racquel

Stayed 4 nights in May 2025

10/10 Excellent

Lorena Josefina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!!! Nice people!!
Stayed 3 nights in May 2025

6/10 Okay

Eduardo, Huntersville

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Hotel is freshly renovated. Food was excellent but cold on the thematic restaurants. People smoke cigarettes all over the property and the pool, security doesn’t interfere. The beach was unusable and dirty. Hotel doesn’t clean the beach. Annoying vendors at the beach, property allows them around. Internet works very well, food at the snack areas are excellent, specially the ones around the pool. I would not recommend this hotel if you want the beach, if you don’t care about the beach it is a solid stay. In our case, it was a big waste of money.
Stayed 4 nights in May 2025

10/10 Excellent

Mehul

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place
Stayed 4 nights in May 2025

6/10 Okay

Elvis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall the resort is great. Rooms are excellent and very clean. Staff are very welcoming and professional. Two things that stood out were the moldy smell in some of the eating areas and staff seem to be aware. Took the option of extended checkout for a fee, however room key was deactivated, AC was shut off and other staff were calling to vacate the room even though checkout was not due until 1.5 hours later. Communication did not seem to have made it from one team to another. Overall the experience was great.
Stayed 4 nights in May 2025

8/10 Good

Marian Zaki, SMYRNA

Travelled with family
Liked: Cleanliness
Everything was perfect except the beach was super dirty and filled with seaweeds which ruined our trip. And we came to swim in the sea. Many times I asked for cleaning but no one responded. We got upset about it.
Stayed 4 nights in May 2025

6/10 Okay

Victoria

Stayed 4 nights in May 2025

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Leonilo

Liked: Cleanliness, amenities, property conditions & facilities
Everything is nice and clean
Stayed 3 nights in May 2025

8/10 Good

Terenay

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We great but dark at night and we had to go far to the room
Stayed 5 nights in May 2025

10/10 Excellent

Charlene

Stayed 3 nights in May 2025

8/10 Good

Narcisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was fun. Good food. Huge property. Efficient checking and checkout process. Enjoyed my stay for a few days.
Stayed 3 nights in May 2025

8/10 Good

Yurisnavi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach and pool accessibility. Rooms are very clean and confortable. Food needs improvement
Stayed 4 nights in May 2025

6/10 Okay

Daman

Liked: Cleanliness, property conditions & facilities
Nobody was fluent or understood English. I’d believe it would be better considering it was a resort. Room service took hours to bring food to hotel
Stayed 4 nights in May 2025

10/10 Excellent

Jordan phillip

Liked: Staff & service, property conditions & facilities
Coming back !
Stayed 3 nights in May 2025