Serenade All Suites - Adults Only Resort

5.0 star property
VIP Access

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3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video
Master Suite | Free minibar, in-room safe, desk, laptop workspace
On the beach, white sand, beach bar
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Pet-friendly
  • Room service
  • Parking included

Explore the area

View in a map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪4 min walk‬
  • Downtown Punta Cana
    ‪10 min drive‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Master Suite

9.2 out of 10
Wonderful
(21 reviews)
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Double Room, Garden View

9.4 out of 10
Exceptional
(141 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Junior Double Room, Pool Access, Pool View

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Double Room, Pool Access, Garden View

9.6 out of 10
Exceptional
(35 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Double Room, Pool View

9.2 out of 10
Wonderful
(120 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About this property

Serenade All Suites - Adults Only Resort

Adults-only property with 5 restaurants and 3 outdoor pools
Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, 2 poolside bars, 4 bars/lounges and a fitness centre are on-site. Change of towels is available on request
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Serene Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Serenade All Suites - Adults Only Resort. During your stay, you're just a quick walk from Cabeza de Toro Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the 3 outdoor pools
  • Treat yourself to deep-tissue massages at Serene Spa
  • Services include dry cleaning/laundry
  • On-site recreation includes a gym, yoga classes and fitness classes
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 3-minute walk from Cabeza de Toro Beach and 9 minutes by car from Downtown Punta Cana
  • Dogs welcome for a fee (restrictions apply)
Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Serenade All Suites - Adults Only Resort offers its guests 3 outdoor swimming pools and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

The luxury Serenade All Suites - Adults Only Resort also features spa services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

The Market – On-site buffet restaurant.
Braseria & Rodizio – On-site steakhouse. Open daily.
The Ocean – On-site buffet restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Braseria & Rodizio
  • The Market
  • The Ocean

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 12 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1965 out of 3256 reviews
Rating 8 - Good. 745 out of 3256 reviews
Rating 6 - Okay. 324 out of 3256 reviews
Rating 4 - Poor. 127 out of 3256 reviews
Rating 2 - Terrible. 95 out of 3256 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jamie, Evansville

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2025

4/10 Poor

Taylor

Stayed 7 nights in May 2025

10/10 Excellent

Aloysius Bondo

Stayed 5 nights in Jun 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, clean, but the beach was not clean, and the workers were not friendly or helpful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort. Traveling for years, this was one of the best! We enjoyed the freshly made food at the buffets, but especially loved the Japanese restaurant! Excellent fresh food! The staff was fantastic! Martha was the best bartender/server! She took care of us at the middle pool! She was very aware of her “people” and took great care of us! I would highly recommend this property!
Stayed 9 nights in May 2025

2/10 Terrible

Joshua Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our 6th visit to the DR, although a first time at this resort was a huge disappointment. We know what to expect at this class all-inclusive and this was not it. The staff is the sole reason we wont return and have talked some of our friends out of visiting here. I could write a book about the dozens of negative interactions with staff, but this eill sum it up: The staff acts like they resent the guests and hate their jobs and ehoever they work for. This is a shame, because the resort is beautiful and relatively new. The other major negative was the food and drinks. The food is SO well displayed and yet poorly seasoned and/or prepared. Ive been in lower class all-inclusives eith better food. Again, I think this boils down to staff and management. If I had a dollar for every overheard conversation during our stay of people complaining about how bad the food and staff was, it would have paid for this trip. Stay away from this place.
Stayed 6 nights in May 2025

8/10 Good

Sonia, Hamilton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a good overall experience, but the check-in process was disappointing. It was very disorganized—I had to wait almost 2 hours to check in. A large group arrived around the same time and kept cutting in front of us, which made the situation worse. When I finally spoke to the staff, I was met with attitude instead of support. They offered complimentary butler service as compensation, but I never actually received it. That lack of follow-through left a sour impression. Aside from that, the rest of the stay was enjoyable.
Stayed 5 nights in May 2025

8/10 Good

Richard J

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property is nice. Food is ok. Drinks. Are bottom shelf. You need to pay. 9 dollars for. Shot of Tito’s. Best you get for free Smirnoff And that’s if they actually pour it when you ask. You can get Bacardi but no good tequila not bad but not worth it much better out there.
Stayed 7 nights in May 2025

4/10 Poor

NANCY, Greeneville

Disliked: Property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe, Beautiful, and easy to get around, I would definitely go back
Stayed 6 nights in Jun 2025

8/10 Good

Sacha, Mississauga

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort overall was visually styled and designed beautiful beautifully. The exterior lighting in the evening created a beautiful ambiance and has 3 large pools that accommodate different vibes. The beachfront and ocean are absolutely stunning. The evening dinner dining options are all great options. If you’re looking to party, this isn’t your place as the entertainment is lacking and the resort is best suited if you’re looking for a truly relaxing getaway. Rooms are super spacious, clean and feels like home.
Stayed 6 nights in Jun 2025

8/10 Good

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach area is gorgeous, but actual water is unattractive! Foul smell from seaweed also an issue. Accommodation was excellent.
Stayed 8 nights in May 2025

10/10 Excellent

Willy

Travelled with partner
Liked: Amenities, property conditions & facilities
Our overall experience was amazing, the resort, service, and accommodations truly exceeded expectations. Unfortunately, the only downside was our interaction with the Xpand Club team. We were invited to what was supposed to be a brief presentation, but it dragged on for nearly three hours with no clear purpose or structure. It felt disorganized, and instead of enjoying our vacation, we were made to walk around aimlessly. When we politely declined to move forward, the tone of the conversation shifted and the staff became noticeably less courteous. It’s a real shame because everything else about the trip was fantastic. My advice: enjoy the resort, but steer clear of the Xpand Club experience.
Stayed 7 nights in May 2025

6/10 Okay

Collin James

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for 6 days. Ive heard a ton of mixed reviews, unfortunately, we didnt have the best time. Food was below average, room service chicken we ordered was rancid, and had gone bad. The saving grace of this resort was the pool. If you want to just chill at a pool all day, and go to the Buffett then this is your resort. If youre looking for a better selection of food, id recommend a different resort.
Stayed 6 nights in May 2025

8/10 Good

Kira

Stayed 5 nights in May 2025

10/10 Excellent

Keyandra

Stayed 4 nights in Apr 2025

8/10 Good

Alisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This Property is Beautiful, the room was amazing food was okay not great and staff wasn’t as friendly at all .. Some were very rude but the entertainment staff was Amazing
Stayed 3 nights in May 2025

6/10 Okay

Emily

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was very disappointed with my stay at Serenade All Suites Adults Only. From the moment we arrived, the staff was unfriendly and unhelpful. No one gave us a tour, explained how the all-inclusive worked, or even mentioned that we needed reservations for restaurants. I had no idea what was included or what came with an upcharge, and when I asked, I was met with blank stares or attitude. Most staff didn’t speak English, which is fine, but there was also no effort to be friendly or assist guests. A woman at the front desk was consistently rude, and several of the coffee bar staff acted like guests were a bother. It made me feel uncomfortable and out of place. The room was nothing like the pictures online — cheap IKEA-style woodwork that was falling apart, warped plywood, and overall poor quality. I took pictures because it was shocking how different it looked. This was my first all-inclusive, and as a young traveler on a budget, I was hoping for guidance and hospitality. Sadly, that was completely missing. The only saving grace was the beauty of the Dominican Republic itself — the sun, the ocean, and the scenery were incredible. But the resort did not live up to expectations.
Stayed 5 nights in May 2025

8/10 Good

Karen

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was clean, but most of the staff was not very helpful
Stayed 6 nights in May 2025

10/10 Excellent

Yosset

Stayed 6 nights in Apr 2025

10/10 Excellent

Ivis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Rebecca

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was beautiful but Cats were all around the dining and lobby areas. Our mini bar was never restocked after the first day and we told the front desk constantly. The staff just didn’t seem as friendly as other resorts we have been to. The restaurants were very good.
Stayed 6 nights in May 2025

6/10 Okay

Myeisa

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property! If was our second time at this resort.
Stayed 11 nights in May 2025