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Serenade All Suites - Adults Only Resort

5.0 star property
VIP Access

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Photo gallery for Serenade All Suites - Adults Only Resort

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar
View from room
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪1 min walk‬
  • Place, Cabeza de Toro Beach
    ‪4 min walk‬
  • Place, Dolphin Explorer
    ‪5 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Double Room, Garden View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Garden View

9.4 out of 10
Exceptional
(175 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool View

9.2 out of 10
Wonderful
(142 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View | Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool Access, Garden View

9.6 out of 10
Exceptional
(38 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool Access, Pool View

9.4 out of 10
Exceptional
(32 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite with Elite Service

Master Suite with Elite Service | View from room

Master Suite with Elite Service

9.2 out of 10
Wonderful
(22 reviews)
  • Garden view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Serenade All Suites - Adults Only Resort

Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, 2 poolside bars, 4 bars/lounges and a fitness centre are on-site. Change of towels is available on request
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Serene Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Serenade All Suites - Adults Only Resort. During your stay, you're just a quick walk from Cabeza de Toro Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the 3 outdoor pools
  • Treat yourself to hot stone massages at Serene Spa
  • Amenities include 3 meeting rooms, a conference centre and laundry facilities
  • On-site recreation includes a gym, fitness classes and yoga classes
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute walk from Cabeza de Toro Beach and 9 minutes by car from Downtown Punta Cana
  • Dogs welcome for a fee (restrictions apply)
Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Serenade All Suites - Adults Only Resort offers its guests 3 outdoor swimming pools and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

There are 3 meeting rooms available. The luxury Serenade All Suites - Adults Only Resort also features spa services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

The Market – On-site buffet restaurant.
Braseria & Rodizio – On-site steakhouse. Open daily.
The Ocean – On-site buffet restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Braseria & Rodizio
  • The Market
  • The Ocean

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 12 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2544 out of 4444 reviews
Rating 8 - Good. 1042 out of 4444 reviews
Rating 6 - Okay. 507 out of 4444 reviews
Rating 4 - Poor. 189 out of 4444 reviews
Rating 2 - Terrible. 162 out of 4444 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Darya

Disliked: Cleanliness, amenities, property conditions & facilities
This is definitely not a 5-star hotel — 3.5 at best. The rooms are outdated, and you can see the condition of the towels for yourself. The staff is rude. Every time a cocktail is made, it’s done with a visibly annoyed expression. Not all bartenders are like this, but unfortunately most of them are. The housekeeping staff is the same — constantly unhappy faces, even though we left tips. The food selection is very limited, although the food itself was tasty. There were cockroaches in the buffet area. I will never return to this hotel in my life. One of the worst hotel experiences I’ve ever had.
Stayed 5 nights in Jan 2026

8/10 Good

Jose Javier

Travelled with family
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 4 nights in Jan 2026

10/10 Excellent

Lama

Liked: Cleanliness, amenities, property conditions & facilities
Resort was nice and clean, staff was amazing and food was good
Stayed 5 nights in Jan 2026

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in jr swim up garden view room was very spacious but the sun was on the pool only in afternoon would consider pool view to have sun all day. Breakfast was only available at a buffet it was ok we chose to have omelets made. Koi restaurant hands down very good food. Steakhouse was ok. Authentic Dominican food buffet was really good! Really enjoyed adults only side! Weather was fabulous sunny in 80’s with a wonderful breeze passing shower one day short lived. We did see a few mosquitos but nothing that required bug spray. May learn to speak some Spanish as most staff only speaks Spanish very frustrating. Was not impressed with staff could count on one hand how many were friendly
Stayed 7 nights in Jan 2026

10/10 Excellent

Chanelle

Stayed 4 nights in Jan 2026

10/10 Excellent

Madelin Reyes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great resort.
Stayed 6 nights in Jan 2026

8/10 Good

Courtney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We came here for our honeymoon! The resort itself is very nice! You have access to both Serenade resorts, which is a nice perk. The rooms were nice, but could use some improvement. If the rooms were a bit nicer I would have given the resort 5/5 stars. The light switches sometimes didn't work and we needed to press multiple times for the lights to come on. It was also annoying that the light for the room with the toilet was outside of the room - it was fine, just annoying haha. The TV sometimes didn't work that well, either, but for the most part it was okay. We had a swim up room and we LOVED it! Your own easy access to a little pool was so nice. It is a shared pool, but you kind of have your own space. We had the garden view, so we faced the trees. We loved that for the peace and quiet vs having a pool view facing the inner side of the resort. If you want to still sort of be a part of the excitement and everyone walking by, I would recommend the swim up room with a pool view. The lounge of the resort was beautiful! Comfy to sit and relax in. The buffet for dinner is where you want to be! I can't remember his name, I think Raniel? He was the one doing the stir fry - he was awesome! We LOVED that meal station. The steakhouse was also a huge hit! We had Myker for our server and he was fantastic. A plus that the food was DELICIOUS! The room service options are very limited and not always what you’re expecting. In general, this resort was great! Would recommend for a getaway!
Stayed 7 nights in Jan 2026

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were cleaned and stocked with amenities. The staff were excellent! From the front desk to the restaurants and bars. There was so much to do everyday and night. Plenty of activities and events. You truly don’t have to leave the resort. I loved everything about my experience at Serenade All Suites and I will definitely be going back. I love Luis and Omar! My two favorite guys!
Stayed 4 nights in Jan 2026

10/10 Excellent

wendy

Stayed 4 nights in Jan 2026

10/10 Excellent

Todd Aubrey Green

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this place!
Stayed 4 nights in Dec 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, amenities, property conditions & facilities
Bad service a lot of street dogs inside the resort
Stayed 2 nights in Jan 2026

10/10 Excellent

Tyler

Stayed 5 nights in Jan 2026

2/10 Terrible

Abdul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not very welcoming, nor did they seem happy to be there, constantly out of towels for beach/pool, room service is not 24/7, bedroom sheets not changed and instead just remade bed with same sheets, occasions where there were no clean towels left in the room after service, TVs did not work properly, booked a couples’ massage that was cancelled by the spa due to no staff, reserved a master suite and the welcome gift was a small bag of peanuts and crackers, booked an excursion via an agency that roams the hotel’s private beach which was essentially a scam. It’s been two weeks since the return of our visit and still have not gotten the refund for the $250 massage we booked that was cancelled. Bars understaffed, drinks watered down, not much liveliness on the adults only side. Would never return to this establishment.
Stayed 4 nights in Dec 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness
Check-in was very quick and easy delightful staff check in us and I can’t remember her name. We had a family emergency and had to leave the next day which was very sad but they took very good care of us.
Stayed 7 nights in Jan 2026

2/10 Terrible

Janaé

Travelled with group
Disliked: Cleanliness, staff & service
Not every staff was nice. Room is cold and humid/moist at the same time. I was placed in a room with a wet bed. Room service comes in your room even when you put do not disturb. They also will use your bathroom, the lady who used my friend’s toilet left blood on her seat. Golf cart transportation pick and choose when they want to escort you even during hours when they are supposed to. The beach is public meaning anyone can just come into the resort.
Stayed 6 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

8/10 Good

Kaiya

Travelled with family, Travelled with group
Room was clean, staff was nice, food was okay
Stayed 4 nights in Jan 2026

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spotless as well as the reat of the hotel and the staff was so friendly and courteous! Especially Ruth! The amenities in the room were great and the beach was awesome! The only reason I gave it 4 stars was that I felt the adult side had fewer specialty restaurants. But the food at the restaurants we had was outstanding!!!
Stayed 7 nights in Jan 2026

2/10 Terrible

angus

Stayed 5 nights in Jan 2026

6/10 Okay

Maria

Stayed 5 nights in Jan 2026

10/10 Excellent

Faith Abiola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

6/10 Okay

Skyah Hollind

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel has potential but needs to do a better job communicating with guests when they have issues. Multiple issues with hotel room when first arrived. Hotel is nice but needs to be better upkept for the price we paid for it. No water in room one day. There was no communication or response to why or to try to switch rooms to address this. Door of room in first room given looked like it had been broke into, super slow response to switch rooms. Took multiple calls/visits to desk upon arrival. Staff was pleasant throughout trip. The food choices never really changed. It wasn't bad but wasn't great either! We were there on New Years Eve and they did have a nice, unique menu at the buffet that day. This hotel wasn't horrible by any means but should never have an 8.0 relating on Expedia. We would give it a 6.0 mainly due to the poor upkeep of rooms and lack of communication when there were issues. If we had paid 1/2 of what we paid it would have been more appropriate in a value sense. We enjoyed our time there overall once we finally got things sorted out. They offered to give us upgraded status for free on a future trip but we decided that we would not stay again at the resort but did speak directly to the manager to commend a few staff members who where wonderful to us and to maybe help the resort to improve for future guests.
Stayed 8 nights in Dec 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We stayed in the large two room suite that gave us elite status but we had problems right from the start. We got in late and our room was not at all where we had requested. Our adult children were supposed to be near us and they were on a completely different floor with a door in poor shape that ended up not even locking. With a low amount of staff there when we arrived at around 11 pm it was very difficult to get anything fixed. They finally moved our family to a different room that was an upgrade but it took about 3 hrs for that to be sorted out. They told us we could move the next day closer to our family but no options that night. Eventually the next day the elite coordinator helped us get on the same floor at least with our family and into a room with less problems. I'm not sure what would have happpened if we didn't have the elite status. The people at the hotel were very friendly overall and we encountered some great workers in the sports bar on the family side that made our trip more special. Having stayed at a different resort last year (but wanting a new experience) we would definitely say we were more disappointed in this resort. The food was ok.. the Brazilian steakhouse, Italian family side restaurant, breakfast at the buffet and the habachi were all pretty good (however not stellar). The regular buffets lacked variety day to day.. it was pretty much always the same foods no matter which you visited. Our favorite part were the excursions Claudio planned for us!
Sunrise
View of adult side
Stayed 11 nights in Dec 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2026

10/10 Excellent

alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and well kept. We enjoyed our time there. The staff was nice and helpful.
Stayed 4 nights in Dec 2025