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Hotel Description

During your stay at The Level at Melia Caribe Beach, you'll be within walking distance of Cocotal Golf and Country Club. Free breakfast, free self-parking and a free beach shuttle are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Riviera Restaurant, one of the property's 13 restaurants and 7 bars/lounges
  • Take a swim in the 10 outdoor pools
  • Indulge with massages, facials or manicures and pedicures at YHI Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 4 outdoor tennis courts and a 24-hour gym
  • Just a 4-minute drive from Cocotal Golf and Country Club and 9 minutes from Downtown Punta Cana
  • Free beach shuttle service

The Level at Melia Caribe Beach ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Level at Melia Caribe Beach

Everyone (4) Couples (1)
4 out of 5
Sehr schönes Hotel mit einem super Areal! Sehr schöne Anlage und grossem Pool! Gute Restaurants mit gutem Essen! Das Hotel ist zum weiterempfehlen!

Posted by , from CH-Stetten on 19 Nov 2018

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Comment from Hotel Management

23 Nov 2018 by Dariel Gómez

Lieber Claus, danke das Sie sich die Zeit genommen haben unsere Anlage zu Bewerten, ein kurzer aber sehr schöner Kommentar. Wir freuen uns das wir Ihren Erwartungen entsprochen haben und würden uns freuen wenn wir Sie in der Zukunft wieder einmal bei uns im Hause Begrüßen dürfen. Sonnige Grüße aus Punta Cana. Dariel Gómez Community Manager

2 out of 5
Pas terrible. Personnel bof. Loin de la plage. Qualité très moyenne

Posted by , from Carry on 3 Nov 2018

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Comment from Hotel Management

6 Nov 2018 by Dariel Gómez, Community Manager

Cher Steph, Nous aimerions commencer par vous remercier du temps que vous avez investi pour nous faire part de vos commentaires et de vos réflexions. Je regrette profondément de savoir que nous n'avons pas répondu à vos attentes et je m'en excuse sincèrement. Notre objectif est de vous offrir une expérience mémorable et, dans ce sens, vos commentaires seront partagés avec notre direction. Nous espérons vraiment que vous reviendrez nous rendre visite afin que nous puissions changer votre perception de notre station et vous proposer un voyage inoubliable. Meilleurs voeux, Dariel Gómez Community Manager

5 out of 5

Grosses Hotel direkt am Strand

Pros: direkt am Strand, ausgezeichnete Poolanlage mit Bar
Cons: Personal in den Restaurants teilweise sehr unfreundlich Mexikanisches Restaurant grösser? --> muss bis zu 1h warten
Location: Punta Cana Delphin schwimmen
Sehr grosse Hotelanlage, hat aber extra Züge, welche einem umher fahren Poolanlage ausgezeichnet mit Bar nette Animateure, spassige Spiele jeden Abend tolle Show

Posted by on 30 Jul 2018

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Comment from Hotel Management

4 Aug 2018 by Community Manager

Lieber Gast, wir möchten uns sehr herzlich dafür bedanken, dass Sie sich die Zeit genommen haben unsere Hotelanlage gut zu bewerten. Wir freuen uns immer, wenn dass, was wir anbieten, von unseren Gästen so gut aufgenommen wird. Ihre Wertschätzung ist eine große Anerkennung für unsere Arbeit und Mitarbeiter. Ich werde Ihre Anmerkungen im Bezug auf unsere Restaurantangestellte an die zuständige Abteilung weiterleiten. Vielen Dank nochmals, Sie sind immer willkommen in unserem Haus und wir würden uns sehr freuen Sie bald wieder bei uns begrüßen zu dürfen. Sonnige Grüße aus Punta Cana – Bavaro, Community Manager

3 out of 5

Hôtel correct mais sans plus !

Pros: - Les extérieurs : très bien entretenus. La piscine : très grande, propre. La nourriture : large choix et bonne qualité.
Cons: Le personnel est peu chaleureux. Peu d'animations le soir. Activités sportives médiocres. Trop d'agitation autour de la piscine (musique + bar).
Location: Rien à visiter, les seules activités proposées sont des activités maritimes (snorking, speed boat,...). Nager avec les dauphins est hors de prix !
Nous avons séjourné à The Level Melia. - Hôtel immense : on se déplace en train ou chariot, pas toujours pratique de se déplacer (attente, etc). - Les alentours de la piscine sont très bruyants (musique et bar), pas très reposant. - Plage très décevante à cause du bruit et des gaz des bateaux et de l'ULM ! - Petite déception pour la chambre qui n'est pas chaleureuse (carrelage au sol). La ventilation de la salle de bains est extrêmement bruyante ! Chambre mal insonorisée : on est dérangés par les allers-retours des voisins de chambre. - Personnel peu chaleureux. - Buffet The Level de bonne qualité. Etonnant qu'il n'y ait pas de goûter l'après-midi pour un "all inclusive" ... - Les jardins de l'hôtel sont splendides, On se croirait dans une jungle luxuriante !

Posted by , from Genève on 2 Mar 2017

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4 out of 5

Tres bon sejour hormis wifii (3jours sans)

Tres bon sejour hormis wifii (3jours sans), emplacement top. Personnel tres bien sauf femme de chambre le soir legerement entamée

Posted by on 30 Dec 2015

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About the The Level at Melia Caribe Beach - All Inclusive

Location Playas de Bavaro, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Additional service charge accepted
  • Service charge not included
  • All meals included
  • Minibar (all drinks included)
  • A la carte dining included

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Level at Melia Caribe Beach, you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 13 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a beach bar. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free. This 4.5-star Punta Cana resort is smoke free.

  • 154 guestrooms or units
  • 3 levels
  • 9 buildings
  • 13 dining venues
  • 7 bars or lounges
  • 11550 sq ft of conference space
  • 1073 sq. m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • No smoking on site
  • Bar on the beach

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

The Level at Melia Caribe Beach offers 154 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. A pillow menu is available. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Separate bedroom
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 11:00 AM.

Riviera Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

American Grill – This restaurant specialises in Italian cuisine. Open daily.

Alma – This restaurant specialises in Spanish cuisine. Open daily.

Merkado – This buffet restaurant specialises in local and international cuisine and only serves lunch. Open daily.

Capri – This restaurant specialises in Middle Eastern cuisine and only serves dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A private beach, 4 outdoor tennis courts and complimentary bicycles are featured at the resort. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle on site
  • Beach yoga on site
  • Free bicycles on site
  • Fitness classes on site
  • Basketball on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, YHI Spa. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body treatments. The spa is equipped with a sauna and a hot tub.

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system and eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Contactless check-out is available.

  • Grey water recycling system
  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Level Meliá Caribe Tropical Hotel
  • Level Meliá Caribe Tropical Hotel Punta Cana
  • Level Meliá Caribe Tropical All Inclusive All-inclusive property
  • Level Meliá Caribe Tropical Punta Cana
  • Level Meliá Caribe Tropical
  • The Level At Melia Caribe
  • The Level at Melia Caribe Beach Resort
  • The Level at Melia Caribe Beach Punta Cana
  • The Level at Melia Caribe Beach All Inclusive
  • The Level at Melia Caribe Beach Resort Punta Cana

You should know

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.