whala!urban punta cana

4.0 star property

Choose dates to view prices

Photo gallery for whala!urban punta cana

Apartment with pool view | In-room safe, desk, soundproofing, free cots/infant beds
Property video
Property entrance
Studio with pool view | In-room safe, desk, soundproofing, free cots/infant beds
Breakfast area

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Avenida Estados Unidos, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪5 min walk‬
  • Place, Los Corales Beach
    ‪14 min drive‬
  • Place, Bavaro Beach
    ‪17 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

Standard Double Room

7.6 out of 10
Good
(44 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite

7.8 out of 10
Good
(21 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Apartment with pool view

8.6 out of 10
Excellent
(10 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio with pool view

8.8 out of 10
Excellent
(21 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Double Room Standard

  • 30 sq m
  • Sleeps 2
  • Free Wi-Fi

Suite Superior

  • 40 sq m
  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

whala!urban punta cana

Along with an outdoor pool, this hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli and a meeting room.
Whala!urban punta cana offers 69 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the pool at whala!urban punta cana. During your stay, you're just a quick walk from Cocotal Golf and Country Club. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking options include a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute walk from Cocotal Golf and Country Club and a 4-minute drive from Downtown Punta Cana
  • Airport shuttle service available for a fee
Whala!urban punta cana offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly whala!urban punta cana. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

whala urban punta cana Hotel
whala urban Hotel
whala urban punta cana
whala urban
Whala!Urban Punta Cana Hotel
Whala!Urban Punta Cana Punta Cana
Whala!Urban Punta Cana Hotel Punta Cana

whala!urban punta cana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 454 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 114 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

James

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and clean, but the shower floor was very slippery and there was not any grab bars.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean the staff were so nice every last one of them including the owner....I like it better than resort i originally stayed at..food was good the bar was nice outside by the pool. After flight being canceled for 3 days couldn't have found a better comfortable place to stay...will be returning
Stayed 3 nights in Jan 2026

8/10 Good

Petra, Richmond Hill

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The food definitely stood out, the rooms were comfortable. But an elevator is needed.
Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Stayed 1 night in Jan 2026

6/10 Okay

Paulina

Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Stayed 3 nights in Jan 2026

8/10 Good

Odarys

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable place but no elevator and we had a room on the third floor.
Stayed 2 nights in Jan 2026

10/10 Excellent

Bob

Stayed 9 nights in Dec 2025

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar had good snack menu
Stayed 1 night in Jan 2026

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 7 nights in Jan 2026

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, amenities
Great breakfast. Nice Pool. Friendly staff. Clean and comfortable room.
Stayed 1 night in Jan 2026

8/10 Good

Maria

Stayed 1 night in Jan 2026

8/10 Good

Rosa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

2/10 Terrible

James

Disliked: Cleanliness, amenities, property conditions & facilities
The security was no help. I had to call the embassy. It’s nasty. Not a good resort. You guys should not be backing them and posting stores. If you guys look at the reviews they’re scamming they’re treating customers horrible I really wish I could’ve got a refund I needed help.
Stayed 6 nights in Dec 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing The receptionist was super friendly speaking very good English for us Very nice dinner at the pool side restaurant & the rum was great as well
Stayed 1 night in Jan 2026

10/10 Excellent

Nash

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very neat and spacious. The staff was cordial and always with a smile
Stayed 1 night in Jan 2026

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
King bed should have been two double beds. Bed can have more pillows and sheets. Front desk staff were very friendly and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Zeki, Richardson

Stayed 1 night in Dec 2025

2/10 Terrible

Jose

Stayed 1 night in Jan 2026

4/10 Poor

HAMIDREZA

Disliked: Cleanliness, amenities, property conditions & facilities
Not a very welcoming hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Los servicios y la comodidad
Stayed 3 nights in Dec 2025

10/10 Excellent

Marlene

Stayed 3 nights in Dec 2025

4/10 Poor

Junior

Liked: Amenities
Room wasn't good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ryutaro

Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Stayed 1 night in Dec 2025