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SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property
VIP Access

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3 outdoor pools, open 8:00 AM to 6:00 PM, pool cabanas (surcharge)
Property video
Luxuriate Two Bedroom Suite | View from room
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Free minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Ultramar Ferry Puerto Juárez
    ‪7 min drive‬
  • Place, Isla Mujeres Ferry Terminal
    ‪44 min drive‬
  • Place, North Beach
    ‪44 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Captivate Swim-Out King

Free minibar, in-room safe, desk, laptop workspace

Captivate Swim-Out King

8.8 out of 10
Excellent
(6 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Captivate Swim-Out Two Queen

Free minibar, in-room safe, desk, laptop workspace

Captivate Swim-Out Two Queen

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Delight Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Delight Ocean View King

9.6 out of 10
Exceptional
(11 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Ocean View Two Queen

Free minibar, in-room safe, desk, laptop workspace

Delight Ocean View Two Queen

  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Delight King

Free minibar, in-room safe, desk, laptop workspace

Delight King

8.8 out of 10
Excellent
(15 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Two Queen

Free minibar, in-room safe, desk, laptop workspace

Delight Two Queen

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite King

Free minibar, in-room safe, desk, laptop workspace

SLS Elite King

8.8 out of 10
Excellent
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for SLS Elite Two Queen

Free minibar, in-room safe, desk, laptop workspace

SLS Elite Two Queen

  • 50 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Ocean View Rooftop King

Free minibar, in-room safe, desk, laptop workspace

SLS Elite Ocean View Rooftop King

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for SLS Elite Ocean View Rooftop Two Queen

Free minibar, in-room safe, desk, laptop workspace

SLS Elite Ocean View Rooftop Two Queen

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Specialty Suite

Free minibar, in-room safe, desk, laptop workspace

SLS Elite Specialty Suite

  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Euphoria Suite King

Free minibar, in-room safe, desk, laptop workspace

Euphoria Suite King

  • 71 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Euphoria Corner Suite Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Euphoria Corner Suite Ocean View King

  • 83 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Captivate Swim-Out Family Style two-Bedroom

Free minibar, in-room safe, desk, laptop workspace

Captivate Swim-Out Family Style two-Bedroom

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Delight Family Style Two-Bedroom

Free minibar, in-room safe, desk, laptop workspace

Delight Family Style Two-Bedroom

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Euphoria Corner Suite Marina View King

Free minibar, in-room safe, desk, laptop workspace

Euphoria Corner Suite Marina View King

  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxuriate Two Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Luxuriate Two Bedroom Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Finest Playa Mujeres by The Excellence Collection - All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.5 out of 5, Wonderful, 1,457 reviews
The price is €413
includes taxes & fees
20 Oct - 21 Oct
Finest Playa Mujeres by The Excellence Collection - All Inclusive

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury property on the beach, with 3 outdoor pools
Catch some rays on SLS Playa Mujeres – ALL Inclusive Collection's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 18 restaurants.
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, slippers, hairdryers and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

A private beach and a marina are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ciel SPA has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
During your stay at SLS Playa Mujeres – ALL Inclusive Collection, you'll be within walking distance of Punta Sam Ferry Terminal. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include 18 restaurants, 3 coffee shops/cafes, 3 beach bars and a swim-up bar
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to reflexology, hydrotherapy or body treatments at Ciel SPA
  • Services include a children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a private beach, a 24-hour gym and a steam room
  • 9 minutes by car from Ultramar Ferry Puerto Juárez and 13 minutes from Plaza Las Americas
  • Cats and dogs welcome free of charge
SLS Playa Mujeres – ALL Inclusive Collection is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At SLS Playa Mujeres – ALL Inclusive Collection, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 18 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Free self parking is available. A complete renovation of SLS Playa Mujeres – ALL Inclusive Collection was completed in November 2024.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Football
Volleyball
Children's club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 2 poolside bars
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Golf carts
  • Karaoke
  • Kayaking
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Wine tasting room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (8,719 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 488 out of 686 reviews
Rating 8 - Good. 101 out of 686 reviews
Rating 6 - Okay. 55 out of 686 reviews
Rating 4 - Poor. 17 out of 686 reviews
Rating 2 - Terrible. 25 out of 686 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

dragan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THE HOTEL PEOPLE AND STAFF AMAZING
Stayed 7 nights in Jun 2025

10/10 Excellent

Georgina, North hills

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Angela Maria, GREENVILLE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una estancia maravillosa en SLS Playa Mujeres, y sin duda lo que más queremos destacar es el servicio excepcional que recibimos por parte de nuestros mayordomos May y Nora. Desde el primer día estuvieron siempre atentos, cálidos y profesionales, asegurándose de que cada detalle de nuestra visita fuera perfecto. La atención personalizada que nos brindaron hizo toda la diferencia. Siempre con una sonrisa, resolvieron cualquier solicitud rápidamente y con mucha amabilidad. Nos hicieron sentir bienvenidos, cómodos y muy bien cuidados. Además, las instalaciones del hotel son espectaculares, la comida deliciosa y el ambiente ideal para descansar en familia. ¡Gracias May y Nora por su dedicación y cariño! Sin duda volveremos y recomendaremos este lugar con los ojos cerrados. — Familia Franco
Stayed 5 nights in Jul 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and cleaned up the seaweed everyday. The seaweed wasn't near as bad as south of Cancun. Lots of pools for the different groups.
Stayed 5 nights in Jul 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new, clean resort with wonderful staff.
Stayed 4 nights in Jul 2025

8/10 Good

Betsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for Families

Lots of families, excellent guest services, food was decent for the rate.
Stayed 4 nights in Jul 2025

8/10 Good

Tianna

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The property was absolutely beautiful. Pros: beautiful service seem to listen well. The food was amazing. Food for room service was alright but most of the restaurants were quite good. Everything is within walking distance. The beach is very well maintained. Cons: waited awhile at the first desk to get checked in. Ordered a crib before hand to have in our room upon arrival and there was not one. They were able to bring one pretty quickly! There was construction/ repairs being made near our room in the hallway so it was quite frustrating with attempting to have the baby nap. Lastly there is only one place to get breakfast and for dinner you must have a reservation somewhere.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cresencio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the stay. the food and the service are top notch
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Inclusively Perfect

Absolutely the best hotel experience we’ve ever had - from service, room amenities, food & beverages, pool & activities, and staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Maria

Stayed 4 nights in Jun 2025

8/10 Good

Rita Iveth

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel
Stayed 6 nights in Jul 2025

6/10 Okay

jazmyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty location ! They’re a little tight when it comes to upgrades etc
Stayed 6 nights in Jul 2025

10/10 Excellent

Susan, chicago

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
was great- most of the food was terrific (the bar by the pool was not great), the staff was super helpful and friendly, plenty to do right there on the property. we only left once to go snorkeling and regret it--water was too rough
Stayed 4 nights in Mar 2025

10/10 Excellent

Scarlett

Stayed 2 nights in Jul 2025

8/10 Good

Regina

Stayed 7 nights in Jun 2025

8/10 Good

george

Stayed 4 nights in Jul 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

David

Disliked: Cleanliness
Stayed 5 nights in Jun 2025

10/10 Excellent

Adaymis

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel!!!! Stayed for 4 nights as an adult vacation. Everything was excellent from food, drinks, hospitality and cleanliness. Definitely booking again very soon.
Stayed 4 nights in Jun 2025

10/10 Excellent

Regina

Stayed 8 nights in Jun 2025

10/10 Excellent

Romy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent staff
Stayed 7 nights in Jul 2025

6/10 Okay

ERICK

Travelled with family, Travelled with group
None, the administration or managers aptitud, it should be all inclusive, and they tried to push for you to buy their expensive wine, foods, and upgrades services. As soon as they found you are not going to buy anything, they change and given you the hard time. Everything used to be included on the all inclusive, now it’s only cheap food, no shows, cheap wine, more expensive than in United States.
Stayed 7 nights in Jun 2025

6/10 Okay

Seunghyun

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good in size, cleanliness, tasty foods and drinks (foods were better than some other all-inclusives). Staffs were overall friendly and nice. Adult only amenities were great, such as spa, pool and Twiggy restaurant. Kids clubs were good. However, if this hotel had a better organization, my experience would have been much better. I wasted time trying to clarify my confusion. For an example, a postsign and front desk staff’s instructions for the open hours were not correct. 1-Hudson Tavern, a sports bar’s open hour is not correctly indicated. The front desk personnel told us it opens at 5 pm, and the hotel map also indicated that its open hour as 5pm. However, when you get there, the staff at the Hudson tavern said they open at 6 pm. If the hotel changed the opening hour, then they should have educated the front desk staffs, so they are on the same page. Also, edit the maps as well. 2-Non-motorized water sport hours. By the ocean, the equipment rental tent has a stand alone written instructions for the use and open hours 9-5. But, we got there at 3:50 pm, (thinking it will close at 5pm) only to find out that it closes at 4 pm by the staff who were standing by the desk. told me they are closed. So I pointed to the postsign with 9-5. They just shrugged. Also, at the time of check out, many people (mixture of pre-check ins, checked in guests, checking out guests) were standing without a clear line. It was so chaotic.
Stayed 4 nights in Jun 2025

6/10 Okay

Michelle Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025