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Holiday Inn Alpensia Pyeongchang Suites by IHG

4.0 star property

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Photo gallery for Holiday Inn Alpensia Pyeongchang Suites by IHG

Water park
Breakfast meal
Front of property – evening/night
Exterior
Golf

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
325, Solbong-ro, Daegwallyeong-myeon, Pyeongchang, Gangwon, 25351
  • Place, Alpensia Ski Resort
    ‪3 min walk‬
  • Place, Ocean 700
    ‪10 min walk‬
  • Place, Alpensia Ski Jumping Stadium
    ‪10 min drive‬
  • Airport, Yangyang (YNY-Yangyang Intl.)
    ‪77 min drive‬

Room options

View all photos for Standard Room - If you chose Breakfast, it is for 2 guests,Random assignment of bed

Flat-screen TV

Standard Room - If you chose Breakfast, it is for 2 guests,Random assignment of bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Futon

View all photos for Suite, 3 Bedrooms (1 additional Ondol Bed)

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 3 Bedrooms (1 additional Ondol Bed)

  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds

View all photos for Suite, 3 Bedrooms (1 additional Ondol Bed)

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 3 Bedrooms (1 additional Ondol Bed)

7.0 out of 10
Good
(2 reviews)
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms (1 additional Ondol Bed)

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 2 Bedrooms (1 additional Ondol Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Futon

View all photos for Suite, 1 Bedroom

Flat-screen TV

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible

Suite, 1 Bedroom, Accessible | Living area | Flat-screen TV

Suite, 1 Bedroom, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (1 additional Ondol Bed)

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 2 Bedrooms (1 additional Ondol Bed)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Ondol Beds)

Flat-screen TV

Suite, 2 Bedrooms (2 Ondol Beds)

7.6 out of 10
Good
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Futons

View all photos for Suite, 2 Bedrooms (1 additional Ondol Bed)

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 2 Bedrooms (1 additional Ondol Bed)

8.0 out of 10
Very good
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Pet Friendly)

Flat-screen TV

Suite, 1 Bedroom (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (1 additional Ondol Bed Pet Friendly)

Flat-screen TV

Suite, 2 Bedrooms (1 additional Ondol Bed Pet Friendly)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed

Similar properties

View from property
Holiday Inn Resort Alpensia Pyeongchang by IHG
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.5 out of 5, Wonderful, 1,001 reviews
The price is €104
includes taxes & fees
22 Jan - 23 Jan
Holiday Inn Resort Alpensia Pyeongchang by IHG

About this property

Holiday Inn Alpensia Pyeongchang Suites by IHG

Family-friendly ski hotel with bar/lounge
The slopes await you at Holiday Inn Alpensia Pyeongchang Suites by IHG, which features a bar/lounge and a sauna. Limited housekeeping is available.
Holiday Inn Alpensia Pyeongchang Suites by IHG offers 419 air-conditioned accommodations with a safe and complimentary slippers. Rooms open to balconies. This individually decorated accommodation has separate sitting areas. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a water park (surcharge), a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Holiday Inn Alpensia Pyeongchang Suites by IHG, you're connected to the convention centre and just a quick walk from Alpensia Ski Resort. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Splash around at the water park with a waterslide
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and a playground
  • Just a 1-minute drive from Alpensia Ski Resort and 5 minutes from Yongpyong Ski Resort
After a day on the slopes, enjoy use of the hotel's facilities such as a water park (surcharge), a fitness centre and a sauna. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

WiFi is free in public spaces. Free self parking is available.

This 4-star Pyeongchang hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Downhill skiing
  • Gym
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Water park
  • Waterslide

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Playground
  • Separate in-room dining area
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Alpensia Holiday Inn Suites
Alpensia Pyeongchang Suites
Holiday Inn Alpensia Pyeongchang Suites
Holiday Inn Alpensia Suites
Holiday Inn Alpensia Suites Hotel
Holiday Inn Alpensia Suites Hotel Pyeongchang
Holiday Inn Pyeongchang
Holiday Inn Pyeongchang Alpensia
Holiday Inn Suites Alpensia
Pyeongchang Holiday Inn
Holiday Inn Alpensia Pyeongchang Suites Hotel Daegwallyeong
Holiday Inn Alpensia Pyeongchang Suites Hotel
Holiday Inn Alpensia Pyeongchang Suites Daegwallyeong

Holiday Inn Alpensia Pyeongchang Suites by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 404 out of 798 reviews
Rating 8 - Good. 253 out of 798 reviews
Rating 6 - Okay. 74 out of 798 reviews
Rating 4 - Poor. 35 out of 798 reviews
Rating 2 - Terrible. 32 out of 798 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Yongmook

Stayed 3 nights in Aug 2025

2/10 Terrible

MinGyu

Stayed 2 nights in Mar 2025

10/10 Excellent

MinGyu

Stayed 5 nights in Jan 2025

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views great stay Lots of snow ❄️
Stayed 4 nights in Jan 2025

2/10 Terrible

Wung

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pubic hair and mysterious stains

After a long day of skiing, we returned to the hotel and found a mysterious strand of a short and permed hair or what I can assume as a pubic hair stuck to the blanket. To spice things up further, we managed to find no less than 3 separate stains on the same blanket and we really didn’t want to guess the nature of these marks. Our 12 year old boy inquisitively asked “Did someone have sex here?”. We tried get our well-deserved rest, trying hard to not imagine who and what happened before our check-in. May our soul rest in peace.
Stayed 2 nights in Dec 2024

10/10 Excellent

MinGyu

Stayed 7 nights in Dec 2024

10/10 Excellent

Jie Ying

Stayed 5 nights in Dec 2024

10/10 Excellent

Minjae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yongmook

Stayed 1 night in Aug 2024

2/10 Terrible

Chong

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

we felt cheated and like living in hell .

me and my family had a very very bad experience, we booked two queen beds but only given one queen bed for 3 adults and 2 children. 3 other family members had to sleep on the floor with an inch thick matress.We asked them to change to another room with 2 queen beds as booked, we were told that they never have room with two queenbeds.We have to drag 4 big luggage and 4 small luggage by ourselves in the slippery snow ground with two young travellers. My daughter and her two young children age 4 & 7 was falling ill due to sleeping on an uncomfortable thin matress in a (-7degrees Celsius) temperature, suffering from sleepness night. no one come in to clean the rubbish., we have to clear the rubbish bin upon check out if not we have pay a heavy fine. upon checking out i was talking to the manager (Mr Kwan Yong Sam ) about the situation of our stay and our experience, he shows no mercy and refused to listen and said that Hotels.com booked for us a deluxe room with only one bed for 3 adutls only., i showed him the printed confirmation of 2 queen beds he said it means to bed rooms not 2 queen beds, he refused to understand and not interested to read or understand. He kept twisting his words to protect himselves. His was very rude and he spoke loudly and he was shouting at me. I have been in the travel industry for 25 years and this is the 1st time i lost my cool and he crated a scene and cause embarasement. Mr Kwan told me that this is Hotles.com mistake. Can some one explain.
an inch thick matress, is more like comforter
an inch thick matress on the floor
a small pillow that could hardly hold a head.
.my grand daughter was sick and vomited on the matress, they wanted to charge us 15000 won for per matress.
Stayed 3 nights in Feb 2024

8/10 Good

Stephane, Ho Chi Minh City

Liked: Cleanliness
Disliked: Staff & service
Idéal location for skiing ,but old resort with limited f&b option. Also, bring your own bath towel, only hand towel provided
Stayed 3 nights in Feb 2024

10/10 Excellent

heewon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2023

6/10 Okay

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities

Not as advertised

The suites are not the same Holiday Inn that is advertised on Hotels.com. The Holiday Inn hotel is a separate entity The photos are of the hotel. The suites have a different check in. They are very basic. Our suite was large but paint and wallpaper was peeling with stains and a burn in the couch. Other than that the room was clean with The water park/pool is near the ski area but not part of the hotel, it is not included in the price. There are many good restaurants in the Alpensia village. The closest supermarket is in Pyeongchang.
Stayed 5 nights in Jan 2024

2/10 Terrible

Jovison

Stayed 1 night in Dec 2023

10/10 Excellent

heewon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

WOO TECK

Stayed 4 nights in Dec 2023

6/10 Okay

GARAN

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

JONGMIN

Stayed 2 nights in Mar 2023

6/10 Okay

Caelan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Its quite disappointing that no bath towels are provided even when requested. Was expecting a certain amenities standards under IHG Hotels. Overall its was a lovely stay and would come back again.
Stayed 2 nights in Jan 2023

8/10 Good

seunghee

Stayed 1 night in Jan 2023

8/10 Good

Callum

Travelled with family
Liked: Cleanliness, staff & service, amenities
Twas like a swiss mountain resort Very convienient and lots of restaurants

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 2 BR deluxe apartment facing the ski slopes. The apartment is very clean, bright and spacious. We initially wanted to stay in Yongpyong but not easy to book as non-Korean visitors. We are glad that we stayed in Alpensia. The village has a nicer feel and less busy than Yongpyong. The hotel provides a free shuttle to Yongpyong but it is not that frequent. We planned ahead and it worked out alright.

8/10 Good

Jun Koo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Alpensia has 3 properties - Suites, Resort and the Intecontinental Hotel. The main difference is the type of room you can have. The Suites are also in different buildings depending on whether you want 2BR or 3BR. Eg Block 301 is all 3BR, and 203 is all 2BR. The Suites are fairly basic but adequate. Heated floors are nice to have in winter but there is a lack of hooks to hang things, especially in the bathroom. You have to request for bath towels although they give you plenty of hand towels. There is some policy of charging you $1 for a bath towel but it wasn't applied when booking through an agent such as Expedia... don't really understand but that's our experience. The blocks all have easy access to the village and to the ski hill. Plenty of restaurants in the village from Korean BBQ to Japanese, burgers to pizzas etc. There are also 3 minimarts which have all the basics... but hard to find butter and fruits are expensive. We skied at both Alpensia and neighbouring Yong Pyeong. Snow and weather was better at Yong Pyeong for us when we were there. YP is a larger and perhaps better designed ski resort but more expensive as a result. The only problem skiing at Alpensia is that you need to hire your ski equipment every day... there is no long term rental, which means you need to queue for your lift tickets and then queue for your equipment daily. No problem if you want to ski for a day or two, but a hassle if you're here for a week.

10/10 Excellent

Lawrence

Stayed 1 night in Nov 2022